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Chess.com

102 条评价

1.4102 条评价
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关于 Chess.com

数据更新
网站
chess.com
分类
爱好与工艺品
所在地
United States · Palo Alto, CA
状态
待认证
近 12 个月
102 条评价
差评回复率
90%(85/94 条)
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Chess.com靠谱吗?

Chess.com(chess.com)在 OK.one 的综合评分为 1.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于爱好与工艺品分类,口碑较差。78% 的评价为 1 星,差评比例偏高;商家回复了 90% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Joseph Lovett · 写过 2 条评价 · 体验于 2026-07-11 ·

国际象棋网

Chess.com - 哇,它已经变成了一个强大的骗局,你甚至不能抱怨,他们对用户撒谎,他们欺骗玩家,除非他们付费并强迫他们在时间不足的情况下玩。他们使用非常古老的架构,当有人试图找出该网站的问题时,他们会在网络上进行大量宣传——他们将你埋在谷歌中——人工智能垃圾来歪曲真相。 这家公司把自己出卖给人工智能和机器人,然后又撒谎,从而毁了国际象棋游戏。 评级系统彻底崩溃了。假的,编码错误的,令人难以置信的令人沮丧。我赢得了北方公开赛并获得了大师评级 - 这个网站有这么多具有​​令人难以置信的速度优势的机器人,这完全令人沮丧。这个网站是一个国际象棋破坏者,需要说出真相。前往 Li_chess.org,那里免费且公平。更好地编码以实现时间公平性,您将不会处于时间劣势。

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Pin Ky · 写过 3 条评价 · 体验于 2026-07-11 ·

喜欢过一次,还付了钱……

喜欢过一次,甚至是付费会员。没有道理。被骗后,玩家会试图诱骗您进行抽奖。如果你告诉他们他们是什么,你会因为聊天滥用而被屏蔽,但喇叭可以继续播放。客户支持只是一个无法提供足够答案的机器人。总而言之,不值这个钱。免费玩游戏是公平的,仅此而已。

Chess.com 回复2026-07-20

We care deeply about keeping the game fair, and we've dedicated more resources and personnel to detecting cheating than any other organization in the world! We're never complacent about cheating, and we're constantly expanding our detection methods. You can find out more at: www.chess.com/cheating However, forced draws in chess are an important strategic concept and are not cheating. Unexpected draws can often arise due to threefold repetition or stalemates. To read more about these unique rules of chess, please visit: www.chess.com/terms/draw-chess Chat restrictions may be imposed if profanity is used or if you accuse opponents of cheating: www.chess.com/legal/community The reason for this is to prevent false accusations, since very often honest players are accused. Instead of writing a message to your opponent, simply report your suspicion by clicking on the opponent's username or avatar. While the vast majority of cheating is detected without even a single player report, your reports still help us to pinpoint certain cases. At the same time, out of fairness for all players we would only close an account if we're certain cheating has occurred. For more help, visit: www.chess.com/support

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Vinod Moorthy · 写过 1 条评价 · 体验于 2026-06-01 ·

甚至不要加入这个!

甚至不要加入这个!这没有真人支持,他们的人工智能甚至不明白我们想要什么,如果你有任何问题,处理起来也是一个可怕的麻烦!甚至考虑加入也没用。 即使你取消了,他们也会向你收费,而且由于没有现场代表,他们的人工智能会向你发回消息,而这些消息与你想要的内容没有任何关系——然后你将被迫打电话给信用卡公司并提出争议并继续前进。不要靠近这些人!

Chess.com 回复2026-07-20

Sorry for the difficulties! Our AI assistant can answer a lot of questions instantly, but if you need to contact our Support Team, you can make the request in the Support chat. www.chess.com/support In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request.

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spockchessplayer · 写过 2 条评价 · 体验于 2026-07-11 ·

巫妖比较好

我喜欢国际象棋,但不喜欢 chess.com。广告不断地出现在你的屏幕一侧,你只会看到 4 个谜题和一个谜题热潮,而研究却没有 工作得很好,当你可以在 lichess 上免费获得所有这些东西并且 lichess 作弊者较少时,获得会员资格还有什么意义,所以使用 lichess!!!!!!

Chess.com 回复2026-07-20

We know ads aren't ideal, but they are what allow us to keep the game free, to innovate, and to create major chess events. You can always remove ads by signing up for any of our Premium plans, and we also offer a No Ads Plan where you can remove all ads for a very low fee! To sign up, visit: https://www.chess.com/no-ads

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Ernesto · 写过 4 条评价 · 体验于 2026-07-10 ·

chess.com 应用程序充满了机器人。

chess.com 应用程序充满了机器人。 尝试与许多卡斯帕罗夫、费舍尔、卡卢斯等人下棋真的很令人沮丧。非常糟糕的应用程序。

Chess.com 回复2026-07-20

Combatting cheating is something we're never complacent about, and we're constantly researching and implementing new detection methods to stay on the cutting edge of fair play. Keeping the game as fair as possible is extremely important to us! You can read more about this here: www.chess.com/cheating

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Marcus · 写过 6 条评价 · 体验于 2026-07-09 ·

他们会偷你的钱

他们是骗子和骗子 为什么我不能给这个诈骗网站 0 星? Chess.com 决定突然完全随机地关闭我的高级帐户。 显然我从来没有作弊过。我从未以任何方式违反过他们的任何服务条款,但有一天我的帐户被暂停了。我重申...我的高级帐户。 当我向他们的垃圾客户服务发送消息时,首先我必须处理一个可怕的人工智能“chessica”,它是一个无用的机器人,完全是浪费时间。经过很长一段时间与机器人“交谈”后,我终于联系到了他们的一位支持者,他根本没有帮助,其中一位非常居高临下。我没有得到退款,但这不是我遇到的最大问题。他们关闭了我的帐户,该帐户在我的历史记录中有数千场游戏。 我已经在这个帐户上不间断地花了几个月的时间(加起来),现在它永久消失了,没有任何解释。 我得到的唯一反馈是我违反了一些服务条款或其他什么,但我不知道我违反了哪条规则,因为我从未得到任何信息或细节。 我希望这家公司崩溃并被烧毁,我希望任何读到这篇文章的人都不会给该公司一毛钱,更不用说在那里创建一个帐户了。 相反,支持 lichess.org,他们可能很好,但他们至少不是骗子和骗子。

Chess.com 回复2026-07-10

We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected. Please check your email inbox for a closure notice with an explanation about your Chess.com account status and how to proceed. If you haven't received a notice, please visit this link for help: www.chess.com/support To submit a refund request in the Support chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to complete your request.

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dd · 写过 45 条评价 · 体验于 2026-07-05 ·

非授权支付

我对我的经历感到非常失望。 我的 Chess.com 订阅在未经我授权的情况下自动续订。我一注意到这笔费用,就通过电子邮件和实时聊天联系客户支持,请求帮助和退款。不幸的是,我没有收到任何有意义的回复。 当公司收到付款后却没有提供及时的客户服务来解决问题时,这是非常令人沮丧的。客户应该得到清晰的沟通和及时的支持,尤其是在账单纠纷方面。 如果此事未能及时解决,我别无选择,只能将投诉升级至相关消费者保护和支付机构,并在必要时通过我的发卡机构追究此事。 我真诚地希望 Chess.com 能够公平地回应并解决这个问题,但根据我迄今为止的经验,我不能推荐他们的客户服务。

Chess.com 回复2026-07-09

Sorry for the difficulties! We completely understand if you prefer not to renew your Premium membership, and we will assist you with a refund as soon as possible. Our Billing team typically responds within only a few hours, so there may have been a problem with submission of your request. Please submit a refund request in the Support chat by visiting: www.chess.com/support In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. Please ensure to complete the steps until the AI Assistant confirms that your request has been sent to our Support Team. We'll get back to you as soon as possible!

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Michael Kenny · 写过 3 条评价 · 体验于 2026-07-09 ·

Chess.com 已被证明是一个大......

事实证明,Chess.com 让我非常失望。我与许多评级作弊者进行比赛并报告他们,然后一个月或更长时间后他们发送一条消息确认我的声明并给我一些积分。他们为什么不禁止这些作弊行为,有成千上万的作弊行为。他们是否害怕不声称我们现在有X数量的玩家在玩!而且我 66% 的时间都厌倦了玩黑棋。

Chess.com 回复2026-07-10

As new methods to cheat are developed, so too do we expand our detection methods! We're able to very quickly detect cheating in the vast majority of cases, regardless of the method to cheat that has been used. For a glimpse into our efforts, visit: www.chess.com/article/view/chesscom-update-june-2026#FairPlay In terms of getting white and black in games, color is selected randomly. However, canceling games frequently with one color will result in the system pairing you with that color more often. You can choose your color in unranked games, games versus Friends, or in games versus the Bots. For more help, please visit: www.chess.com/support

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Adam Harrison · 写过 28 条评价 · 体验于 2026-06-25 ·

看到差评真是令人震惊!

看到差评真是令人震惊!不 该应用程序本身很棒,只是不要期望任何形式的客户服务。 我付了一年的会员费只是为了我的空调关闭。 在发送了多封电子邮件并使用该应用程序寻求帮助后,没有人采取任何行动。 这是一种耻辱

Chess.com 回复2026-07-06

Sorry for the difficulties! We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected. However, if you believe your account was closed in error, you can choose the Appeal option in your email notice (Get Back to Chess > Submit an Appeal). If you have not received a notice, visit: www.chess.com/support You can also submit a refund request in the Support Chat linked above. In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. We'll get back to you as soon as possible!

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Simon Flanagan · 写过 17 条评价 · 体验于 2026-07-04 ·

该网站充满了白痴幼稚的内容……

这个网站上充满了白痴、幼稚的白痴,他们一开始就像枪一样打球,当他们意识到自己被打败时,他们就拿起球说“我不再玩了”,然后要么放弃游戏,要么更糟糕的暂停,因为在他们白痴的头脑中,他们还没有输掉比赛! 给你的消息......你确实输了。 只要做正派、正确的事,然后辞职!

Chess.com 回复2026-07-06

Sorry for the difficulties! We're working on major expansions of our automated moderation systems to help prevent players from wasting time in losing games. This matters a lot to us, and we'll keep working to make the game the best it can be!

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Johan · 写过 11 条评价 · 体验于 2026-07-02 ·

骗子偷钱

骗子偷钱。我订阅了一年,但条款和条件发生了变化。我在登录时拒绝了他们,并收到通知说我无法继续,唯一的选择是关闭我的帐户。由于我不再使用该服务,因此我关闭了该帐户。 现在我发现他们又向我收取了一整年的费用。如果我想登录,我会收到相同的消息:在接受新的条款和条件之前,我无法继续访问该网站;或者我应该关闭我的账户;我已经这么做了。现在我接受条款和条件只是为了能够登录并获得支持,这是一个不执行任何操作的聊天机器人。取消我的帐户不是一个选项,关闭帐户会给出目前无法关闭的错误,我应该联系支持人员(也许自上次删除以来帐户已部分删除?)。支持是一个无用的聊天机器人,没有任何支持或回复,甚至没有真正的聊天输入选项。他们可能会再次尝试从我的抄送处拿钱,因此我提出了退款+阻止请求。但每个人都应该警惕这个骗局。如果你读到这篇文章:把我的钱还给我,你们这些小偷!

Chess.com 回复2026-07-06

Sorry for the difficulties! Please submit a refund request in the Support chat by visiting: www.chess.com/support In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. Our team will also investigate these concerns related to acceptance of the updated Terms and Conditions. We're here to help!

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Johnny · 写过 29 条评价 · 体验于 2026-07-01 ·

他们不断破坏功能和用户体验。

他们不断破坏功能和用户体验。 现在他们改变了审查游戏的方式,所以不再显示你可以做的动作,这就是你学习的方式......它只是显示你所做的动作,并解释为什么你所做的动作是你所做的动作以及它的作用。不是交替动作。如果这是一个糟糕的举动,那不是你可以做的。只是“那是一个愚蠢的举动”并说明为什么这是一个愚蠢的举动,让你对自己应该做什么一无所知。 除了将替代游戏模式(山丘之王等)移至其自己的子菜单并将其从常规锦标赛菜单中删除的愚蠢决定之外,还有效地完全杀死了所有替代模式活动,因为新系统令人困惑,无法使用,有缺陷,完全是垃圾,这表明目前 chess.com 决策背后的人实际上并没有自己玩国际象棋,而是为了进行更改而进行更改,无论是否可怕。这已经是了。唯一可怕的是,最近的每一个决定。去你的吧,Chess.com。我想要回我的钱。

Chess.com 回复2026-07-06

Thank you for this feedback. In Game Review it's still possible to display move variations to explain why a certain move was a mistake, and which moves were best. You can also make alternative moves while in Analysis mode. Please check out this quick article for the steps to do so: https://support.chess.com/en/articles/8584089-how-does-game-review-work To make Variants easier to find, we're keeping them all in one place! We have some big ideas for the future on how to promote variants so that even more players can enjoy them. If you have suggestions, please let us know. We value your input! Lastly, if you need help with a refund, please submit a request to our Support Team at: www.chess.com/support We're here to help!

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jibrohni · 写过 3 条评价 · 体验于 2026-06-30 ·

偷东西

偷东西。 我一年前取消了,他们自动续订了。

Chess.com 回复2026-07-01

Sorry for the difficulties! If your membership was canceled, no further renewal should have taken place. In rare cases, membership concerns may arise through third-party vendors. So that we may investigate and help you obtain a refund as soon as possible, please submit a refund request at: www.chess.com/support In the Support chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. We'll make sure this gets sorted out for you!

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William Shapesquare · 写过 1 条评价 · 体验于 2026-06-30 ·

适合那些想要有趣的国际象棋学习体验的人!

我喜欢这个网站。它很干净,有一个很好的界面,并且易于导航。它拥有超过 2.5 亿的庞大社区,良好的节制,如果您想学习下国际象棋,它是一个很好的起点。 然而,它的一些很棒的功能只有支付会员费的人才能使用,这实际上并没有那么糟糕,每月最多只需 10 美元。 所以总的来说,这是一个干净的网站,给了我很好的国际象棋体验,说实话完全值得。 我还想推荐 Lichess.org,它是完全免费的,但 chess.com 确实给了我一些更积极的回忆。杰出的!!

Chess.com 回复2026-07-01

Thank you for this detailed feedback. We appreciate your support for Chess.com! We also want you to know that we're looking into potential new membership offerings as well as more discounts and sales for the future, so that even more players can enjoy all the chess training tools we have to offer.

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Andrea Bertolotti · 写过 20 条评价 · 体验于 2026-06-29 ·

充满了作弊者和国际象棋不禁令。

Chess.com 回复2026-06-29

We analyze hundreds of millions of games each month, and any account found to be cheating is immediately closed! You can get a glimpse into our moderation efforts through account closure stats in monthly reports like this one: www.chess.com/blog/FairPlay/fair-play-update-may-2026

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Dean · 写过 7 条评价 · 体验于 2026-06-27 ·

充满作弊的可怕应用程序

充满作弊的可怕应用程序。在我收到关于拥有“最先进的”作弊检测软件的复制粘贴回复之前 - 没有人相信你!

Chess.com 回复2026-06-29

We know there are a lot of conflicting opinions online, but we truly care about stopping cheating in chess, and we are doing the most to keep the game fair! You can read about this and see real stats in our monthly updates: www.chess.com/article/view/chesscom-update-may-2026#FairPlay

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Karim El Masri · 写过 3 条评价 · 体验于 2026-04-06 ·

该网站上的配对系统...

一旦您达到一定的 ELO 级别,该网站上的匹配系统就会变得非常令人沮丧。每当我接近最高评分时,我都会与准确性可疑的全新帐户配对。感觉作弊检测团队没有有效地处理这些沙袋配置文件。

Chess.com 回复2026-06-25

Thank you for this feedback. As you play more games and your account becomes well-established, you should pair more often with other veteran players. If there seems to be an error with matchmaking, please reach out to us or submit a bug report at: www.chess.com/support We want you to know that we care deeply about keeping the game fair, and we've dedicated more resources and personnel to detecting cheating than any other organization in the world! We're never complacent about cheating, and we're constantly expanding our detection methods. You can find out more at: www.chess.com/cheating

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William Elsley · 写过 25 条评价 · 体验于 2026-06-25 ·

骗子太多了。

这个应用程序已经成为一场闹剧,太多的作弊者,现在唯一值得做的就是拼图。我是一个理性的玩家,不记得上次我战胜那些应该是劣质玩家的对手是什么时候了。如果您喜欢国际象棋拼图,那么您可以使用此应用程序,但不要用它来玩游戏。

Chess.com 回复2026-06-25

As new methods to cheat are developed, so too do we expand our detection methods! We're able to very quickly detect cheating in the vast majority of cases, regardless of the method to cheat that has been used. For a glimpse into our efforts, visit: www.chess.com/blog/FairPlay/fair-play-update-may-2026

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Tony Nguyen · 写过 1 条评价 · 体验于 2026-06-22 ·

到处都是可怕的经历

到处都是可怕的经历。很多游戏都是作弊者,以至于他们不得不定期给你返还积分。 但更令人沮丧的是他们的服务器对于免费玩家来说是多么糟糕。持续的延迟让付费玩家占据了优势。我怎么知道?我作为付费订阅者玩了很多年,直到我意识到这个平台上有多少机器人和作弊者。 只是在俱乐部或其他地方玩。

Chess.com 回复2026-06-22

Thank you for this feedback. Whether someone uses a second device, a second window, a browser extension, or any other means to cheat, we can detect it and we immediately close the account! We're constantly researching and expanding our detection methods to keep the game as far as possible. We're also looking into more ways that we could address the after-effect for the opponents of cheaters, beyond rating adjustments. This matters to us! In terms of latency or disconnection in games, we also want you to know that we have major server expansions underway to help ensure stable connectivity for all our players around the world. For assistance, please visit: www.chess.com/support

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QuantStats · 写过 1 条评价 · 体验于 2026-06-20 ·

这是一个骗局

这是一个骗局。利维被用来用他绝对垃圾的评论来掩盖真正发生的事情。你有没有看到他前几天发布的 500 ELO Bull 废话(这是为了掩盖真正发生的事情而采取的策略)为什么你们都认为自己无法再晋级了?他们不能100%证明一个人在作弊。想想为什么他们在法庭外与汉斯和解而他仍然打球?它们肯定会被使用,而且系统也会受到审查。再次观看 Netflix doco。另外,如果你已经在俱乐部了,你可以有任何准确性,那就没问题了。想想吧……人们醒醒吧。你有没有想过为什么你每场比赛的准确度都是 80-90,但 ELO 却是 1100?然而,2500 多名玩家/主播的准确度却高达 70 岁出头 80 岁出头。哦,另外,尝试用另一种方法/计算机/LICHESS 分析你的游戏,你会发现甚至准确性都是不正确的。咳咳。不要听蹩脚的回复/1% 骗子的废话。这是一个从你身上赚太多钱的骗局。另外,看看 YouTube 上的一些 Levy(Gotham chess)游戏,阅读用户 ID 并做一些研究……我就到此为止。 (还有更多)。 这是事实!涉及的钱太多了。不要成为金钱的棋子。和平。