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Chess.com

102 条评价

1.4102 条评价
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关于 Chess.com

数据更新
网站
chess.com
分类
爱好与工艺品
所在地
United States · Palo Alto, CA
状态
待认证
近 12 个月
102 条评价
差评回复率
90%(85/94 条)
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Chess.com靠谱吗?

Chess.com(chess.com)在 OK.one 的综合评分为 1.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于爱好与工艺品分类,口碑较差。78% 的评价为 1 星,差评比例偏高;商家回复了 90% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Milos Ristic · 写过 5 条评价 · 体验于 2026-06-20 ·

这是有史以来最糟糕的网站

这是有史以来最糟糕的网站! Chess.com 对其引擎和机器人所做的事情是可耻的。 不要订阅,它们不会帮助你提高。你会被困在电脑上,而不是人类。

Chess.com 回复2026-06-22

We have tens of millions of active players, so you're playing chess with real people around the world! Game pairings are not manipulated, nor are there bot accounts in use by Chess.com. If you suspect an opponent of cheating, you can tap their avatar to report it. We immediately ban any player found to be cheating! www.chess.com/cheating

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Ahaan Goel · 写过 2 条评价 · 体验于 2026-06-18 ·

巫妖比较好

you ai 主持 chess.com 停止 ai 好吧,即使是像 Transventions Global 这样教授培训的小公司也有 4.7 星的评论,我感到羞愧的是,这样一个拥有 2 亿玩家的大网站背叛了它的玩家,而 lichess 提供免费游戏评论。你知道我要放弃这个网站并切换到 lichess 骗人 chess.com 玩得很开心。嘿 chess.com 这是我的更新,现在我真的觉得 lichess 更好了,再见,偷钱很开心

Chess.com 回复2026-06-19

We think we have the very best chess training tools available, and that's what sets Chess.com apart! If you're interested in video Lessons created by masters of the game, thousands of Puzzles, and personalized game analysis, we offer a free trial, as well as three different membership options at annual or monthly rates. For help with Chess.com, visit: www.chess.com/support

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Logan Fillip Iona Sort · 写过 2 条评价 · 体验于 2026-06-15 ·

帐户被关闭???

我有一个帐户,我已经大约 2-3 年没有真正玩过游戏了。是800-900 elo。在那 2-3 年里,我在当地的国际象棋俱乐部和锦标赛中玩了很多,但在整个期间并没有真正参与在线国际象棋。那段时间我的技术提高了很多。 (现实生活中的 elo 1800ish)然后我返回到我的低 elo 帐户并开始玩。我获得了相当大的胜利,因为它的 elo 很低。游戏作弊检测不考虑游戏之间的时间间隔。他们看了我几年前的最后一款游戏,发现我的技术不够熟练,然后在这些新游戏中我的技能得到了提高,并标记了我的帐户。没有人仔细查看,发现这些游戏之间几乎有 3 年的差距。他们只看到我在 800 elo 玩,下一场比赛在 2000......他们看不到这三年之间,我没有使用该帐户!?

Chess.com 回复2026-06-16

Sorry for the difficulties! We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected. However, if you believe your account was closed in error, you can choose the Appeal option in your email notice (Get Back to Chess > Submit an Appeal). If you have not received a notice, visit: www.chess.com/support

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Warren Wilson · 写过 56 条评价 · 体验于 2026-06-15 ·

我现在的 ELO 刚刚低于 900,我的……

我现在的 ELO 略低于 900,最高为 975。我的平均 acc 约为 70-74%,如果我玩一款好游戏(最多 84%),我就会与全新的沙袋帐户配对。 为什么 Chess.com 会对一个正在努力提高的人这样做,我不会和比我强得多的玩家比赛,从而变得更好。在与这些球员交手之后,我感到很倾斜。 当你达到最高评分时,这种情况也会发生,现在已经发生了 4 次。 由于记忆力差,我的国际象棋不是最好的,但我并不愚蠢。 别让我开始谈论我们在加尔各答的朋友,这不是一个笑话。在过去 1000 场比赛中,我有 1 次评分退款。 我不明白为什么要购买一年会员资格。

Chess.com 回复2026-06-16

Thank you for this feedback, and we're sorry for the frustration with pairings vs. new accounts. As your Chess.com account becomes more established and you play more games, you'll pair with opponents who also have well-established accounts. The purpose of this is to let newer players' ratings balance out through matchups against a mix of other new players, as well as against veteran accounts. That said, we're looking into potential updates in this regard, including a settings option to limit game matchups based on the account age of the opponent. If you'd like to discuss more or to submit a suggestion, please visit: www.chess.com/support

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John Locke · 写过 4 条评价 · 体验于 2026-06-03 ·

大约 7 个月到上个月很有趣,然后突然变坏了,

注:“我把评论改为 1 星。忘了这个吧!我用 Maria-Bot 玩了大约 20 场比赛。非常困难,我赢不了一场。引擎肯定已经启动了。机器人现在的评级高于 1000。非常奇怪,令人沮丧,不再有趣了。我认为 Chess.com 希望我加入并支付评论、课程等费用,但我不会玩他们的游戏。种类很糟糕,因为它以前很有趣,现在却很令人沮丧,所以我不再使用 Chess.Com。” 原始评论如下。 好吧,重新学习下棋已经有 50 多年了。我从初级到中低级,自我感觉良好。我玩的是 Maria-Bot,胜负比约为 50-50。然后我进步了,胜率大约是 80%。然后有一天,机器人在大约 20 步左右的棋步中击败了我。我注意到它没有犯任何错误或软弱的动作。很明显,Maria-Bot 的难度比中低级要高得多。它不应该是适应性的这让我士气低落,因为现在我可能会赢得十分之一。也许机器人被编程来提高与我玩某种心理心理游戏的难度,所以我会报名参加课程或类似的东西。我不知道,但几乎所有的乐趣都消失了。我可能会看到几场非常艰难的比赛,但不是每场都很糟糕。所以我给了它 2 分(满分 5 分),因为我至少学会了如何再次玩。

Chess.com 回复2026-06-15

Thank you for this feedback, and we're sorry for the frustration! Bot difficulty ratings are an estimate, and each Bot has its own playing style. For example, some Bots like to attack, some develop the queen early, etc. However, we're reviewing this system and making optimizations to ensure Bot playing levels meet expectations!

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Gail · 写过 13 条评价 · 体验于 2026-06-11 ·

我在一个侮辱行为猖獗的网站上花了钱

作为钻石会员,我花了相当多的钱。 此后我取消了我的会员资格。 我受到了侮辱(带有厌恶女性的味道),有人告诉我我不可能完成高中学业…… 然而,这些人从来都没有沉默过。 昨天我被挑战了一场荒谬的游戏(每步棋需要 3 天),直到它真正开始我才知道。我也不知道可以在第四步之前中止游戏而不失分。 我的建议是不要接受陌生人(仅限朋友)的挑战。 该人花了超过 11 个小时才完成第三步,所以我恳请他/她接受平局并要求更快的比赛。 那个人不理我了。 策略是他/她希望我出于沮丧而中止游戏,最终将分数交给他/她。 我向 chess.com 发送了投诉。 没有回应。 请谨防未经请求的挑战、多日游戏选项、在第四步之前中止游戏的能力以及玩家侮辱的倾向。我还建议坚持免费会员资格,直到并且除非您确定它适合您。 我个人更喜欢lichess.org。

Chess.com 回复2026-06-15

Thank you for this feedback. We're sorry for the confusion regarding Daily Chess! This is a much longer format where games can take weeks or even months. The game information should display when accepting the challenge or starting the game, and you can cancel a game at the start if you decide not to play. Abusive messaging is not tolerated on Chess.com, and we ask that you report such players by clicking their username. In addition to automated measures, our moderators will take action to promptly restrict or remove any accounts that are breaching our community policies: www.chess.com/legal/community

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Ethan Gallup · 写过 1 条评价 · 体验于 2026-06-08 ·

爱哭鬼开发商

相亲不好。缺乏言论自由。受警察监管的网站。没有流动性。开发人员很糟糕。

Chess.com 回复2026-06-15

To avoid rating mismatches, you can set an opponent rating filter: https://support.chess.com/en/articles/8566476-how-do-ratings-work-on-chess-com On Chess.com we want to encourage a respectful community: www.chess.com/legal/community If your account has been restricted or closed, please visit: www.chess.com/support

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Justin Muggridge · 写过 5 条评价 · 体验于 2026-06-07 ·

我只是因为重复而被迫平局......

我只是因为重复而被迫平局,尽管我已经到了时间并且已经完成了棋子..讨厌这个游戏

Chess.com 回复2026-06-15

A draw by repetition is a special rule in chess where a draw occurs when both players repeat the same exact position 3 times (with the same player to move). You can read more about that rule here: www.chess.com/terms/threefold-repetition-chess This can be frustrating when you had a winning position otherwise, and many players--even very high-rated ones--have experience this, especially when it comes to Blitz and Bullet chess. By ensuring that your king can escape and will not be subject to repeated checks, you can avoid draws by repetition.

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Adam · 写过 2 条评价 · 体验于 2026-06-06 ·

网站充满了选择性混合作弊者,没有解决方案

每当我开始赢得一场比赛时,其他玩家都会做出可疑的关键动作,并将比赛变成自己的胜利或将死。最初几个月,我审视了自己的内心,但随着时间的推移,证据变得清晰起来,而且很明显,这个网站充满了如此多的混合作弊者,他们有选择地在关键位置作弊,或者当他们输了并对此感到不安时作弊。我的评分比我的评分低了几百,但我什至不为此感到不安,这只是令人恶心。留下我的两个账户和三年的教训,因为这太令人沮丧了。 我鄙视 chess.com 到目前为止还不能使用人工智能以某种方式立即禁止混合选择性作弊,而不是使用一个懒惰、偷偷摸摸、不透明或不一致的隐藏“公平政策”团队。做得更好

Chess.com 回复2026-06-15

Combatting cheating is something we're never complacent about, and we're constantly researching and implementing new detection methods to stay on the cutting edge of fair play. We're able to detect cheating even if a player only cheats in part of a game or in its latter half. Keeping the game as fair as possible is extremely important to us! You can read more about this here: www.chess.com/cheating

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Mahe · 写过 1 条评价 · 体验于 2026-06-03 ·

付费账户消失无任何解释

我在 Chess.com 上拥有按年付费的钻石会员资格,在联系支持人员了解创建新帐户并转移我的会员资格/帐户相关数据后,我的帐户突然消失了,没有任何明确的解释。 它似乎并没有被关闭或禁止——它只是看起来不再存在了。当我尝试使用电子邮件登录时,系统要求我创建一个全新的帐户。 这是非常令人担忧的,因为我无法访问我购买的付费服务,以及个人帐户数据、博客、朋友列表、个人资料历史记录和其他对我有价值的内容。 在发生这种情况之前,我等待了大约 4-5 天才能得到支持人员的回复,在通过新帐户再次联系支持人员后,两天后我仍然没有收到有意义的答复。 这种情况给我带来了严重的压力,并对我的心理健康产生了负面影响。这也让我对Chess.com平台的安全性和可靠性产生了质疑。如果付费用户的帐户和数据在没有警告、解释、恢复、退款或及时支持响应的情况下消失,那就是一个重大的信任问题。 从客户的角度来看,这感觉不公平并且可能具有欺骗性,因为我支付了服务费用,然后在没有任何解释的情况下失去了对该服务和我的帐户数据的访问权限。 在 Chess.com 正确解决此问题之前,我不建议您信任该平台的付费会员资格或重要帐户内容。

Chess.com 回复2026-06-15

Sorry for the difficulties! If you created a new account with transfer of your membership and other details, it may be necessary to log in using your email address and password. You can reset your password by clicking on "Forgot password" on the login page. We're very sorry for the distress this situation has caused. If have submitted a request to our Support Team at www.chess.com/support, we'll help you regain access to your Premium account as soon as possible. We're handling many requests at this time, so we appreciate your patience.

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Darren Magic · 写过 69 条评价 · 体验于 2026-06-05 ·

作弊者com

如果你想了解更多关于国际象棋的知识,我认为这是一个很好的网站,但是当涉及到 PVP 时,有太多的菜鸟只是坐在上帝模式中。我的意思是他们使用两部手机,他们用一部来模仿你对抗人工智能的动作,然后做出完美的动作,所以你不可能获胜,他们会伪装一些动作,使其看起来合法,但我总能分辨出计算机和人类之间的区别。计算机让我生气,因为它的棋子和人类通常会输给我,除非他真的非常擅长国际象棋。现在事情已经失控了,我连续玩了十个骗子。 Chesscom 需要针对这种情况采取更多措施,或者聘请 ppl 担任管理员来与人对战并手动禁止作弊者。 我还看到菜鸟们在评论中哭泣,说他们的儿子因作弊而被禁止。很好,继续禁止这些家伙,因为当我玩他们的时候他们会让我生气。你的儿子在评论中欺骗哭泣的宝贝是正确的

Chess.com 回复2026-06-15

Thank you for this feedback. Whether someone uses a second device, a second window, a browser extension, or any other means to cheat, we can detect it and we immediately close the account! We're constantly researching and expanding our detection methods to keep the game as far as possible. We're also looking into more ways that we could address the after-effect for the opponents of cheaters, beyond rating adjustments. This matters to us!

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Marc · 写过 1 条评价 · 体验于 2026-06-04 ·

相亲纯粹是赌博

我讨厌这个游戏,它绝对让你得到几乎是你的两倍高的人,并且 gane 期望你获胜。一开始玩得很开心,因为我的等级超过 1200/1300 elo,几乎每个人都有估计 2000 的评级,我在对抗什么,我应该如何获胜? Chess.com 的配对是我见过的最糟糕的配对之一

Chess.com 回复2026-06-04

Thank you for this feedback. It's possible to filter game pairings based on opponent ratings, so that you avoid any mismatches! Here is an article with the steps to enable this setting: https://support.chess.com/en/articles/8598433-how-do-i-choose-what-rating-my-opponents-are

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Carolina Agudelo · 写过 1 条评价 · 体验于 2026-06-04 ·

高级会员受到不公平的限制……

高级会员受到不公平的限制参加比赛 我对自己的经历感到非常失望和沮丧。 我付费成为高级会员是因为我真的很喜欢下棋,尤其是锦标赛。然而,我的账户突然因为涉嫌“违反体育道德”而被限制参加比赛,我不明白为什么。 我没有故意断开连接,也没有滥用中止功能,我只是正常玩游戏。我的互联网连接有时会不稳定,因为它不是通过电缆连接的。如果比赛期间出现任何断线、延迟或连接问题,这并非故意,不应被视为不良体育精神。 我输掉了一些比赛,但输球不应该被视为糟糕的体育精神。我总是努力公平、尊重地比赛。 感觉特别不公平的是,平台上很多玩家都有不诚实或违反规则的行为,而像我这样诚实的玩家却在没有明确解释或适当审查的情况下受到限制。我知道规则是必要的,但如果没有人正确检查情况,诚实的高级会员不应自动受到限制。 自动回复说,参加常规比赛后限制就会消失,但我主要参加锦标赛。这感觉不是一个公平的解决方案,特别是对于付费使用该平台的高级会员而言。 我希望我的帐户由真正的人工支持代理进行审核。高级会员应该得到明确的解释和公平的支持,而不仅仅是未经适当审查的自动限制。 请手动检查我的帐户并准确解释应用此限制的原因。

Chess.com 回复2026-06-15

Thank you for this detailed feedback. This type of tournament restriction can occur due to recent rating loss or disconnections in games. We'll work to add more explanatory overlays or notifications to help players in this situation! For help resolving this in the meantime, please contact our Support Team at: www.chess.com/support

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PRIMAL · 写过 1 条评价 · 体验于 2026-02-22 ·

我的帐户在发送好友时出现问题...

我的帐户在发送好友请求时遇到问题,并且排名系统很差。当我尝试玩时,我的游戏加载速度很慢。它有坏作弊者,并且很长一段时间都没有检测到他们,他们在我的游戏中作弊了 20-25 次。在我的另一个帐户中,标题“与朋友玩”不起作用,因为我点击它可以将游戏发送给我的朋友。它消失了,我看不到我的朋友列表。我从不推荐这个应用程序。

Chess.com 回复2026-06-02

Thank you for this feedback. So that your account may send friend requests and chat messages, please ensure to activate your account if you have not already done so: https://support.chess.com/en/articles/9834467-how-can-i-activate-my-account It should be possible to challenge a friend by entering their username in the menu: Play > Play a Friend. You can view your friends list and invite friends by tapping on the icon at the top right of the app's homescreen. In terms of cheating, we use advanced methods to prevent cheating whenever possible, and to immediately ban players who use help in games. Some losses could come due to an opponent cheating, but the good news is that our statistics show cheating actually occurs in less than 1% of games. Giving each opponent the benefit of the doubt can help you keep a strong mindset, play at your best, and get back to a winning streak!

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Caelen · 写过 2 条评价 · 体验于 2026-05-31 ·

Chess.com 需要一个新的玩家配对系统。

当我玩 chess.com 时,我会与与我相同 ELO 但处于精英级别的人配对,这意味着他们处于更高的技能水平,所以我认为 chess.com 应该给你 yiur 排名,所以如果 yiur 是银牌,那么你会与银牌玩家配对,而我与精英级别的玩家配对,这是不公平的

Chess.com 回复2026-06-02

Thank you for this feedback. Leagues are more of an indicator of how often you play chess, rather than one's skill level. On the Leagues main page, you can find more details on how the Leagues system works: www.chess.com/leagues In general, match-ups are based on rating level, which is the most accurate measure of your skill in the game. You can filter games by opponent rating using the menu: Play > More > Custom game. For more details on how the rating system works on Chess.com, visit: support.chess.com/en/articles/8566476-how-do-ratings-work-on-chess-com

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Chess · 写过 3 条评价 · 体验于 2026-05-30 ·

这个平台是骗局

这个平台是一个骗局。不惜一切代价避免它!

Chess.com 回复2026-06-02

If you need help with membership changes or refunds, or if you're experiencing any errors with your Chess.com account, please contact our Support Team at: www.chess.com/support

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Rya Ray · 写过 1 条评价 · 体验于 2026-05-29 ·

芬娜啊兄弟

Chess.com 回复2026-06-02

If you're experiencing any issues with Chess.com or have any suggestions for us, we are here to help! Please visit this link for assistance: www.chess.com/support

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Cal · 写过 1 条评价 · 体验于 2026-05-28 ·

客户支持完全交给人工智能......

客户支持完全由人工智能聊天机器人负责,无法与人类讨论复杂的帐户问题。这是一家采用严厉的货币化手段的悲惨公司。

Chess.com 回复2026-05-29

Sorry for the difficulties! Our AI assistant can answer a lot of questions instantly, but if you need to contact our Support Team, you can make the request in the Support chat: www.chess.com/support Click "Start Conversation > Get More Help", then after an initial search with AI, choose the option "I still need help" or "Contact an agent", so that your request may be sent to our Support Team. We'll get back to you as soon as possible!

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Vladimir Istomin · 写过 1 条评价 · 体验于 2026-03-29 ·

他们禁止了我 12 岁的儿子……

大约 3 个月后,他们禁止了我 12 岁的儿子,并且在我们支付了一年的费用期间没有退款。不知道他做错了什么,但他是个小孩子。如果他做错了,你应该先发出警告并给出解释,如果你禁止他,你应该退款未使用的 9 个月。未成年子女不能违反任何合同条款,因为与儿童的接触从一开始就是无效的。 更新 1:您好,我按照您的链接访问了国际象棋主页。我点击了你的支持页面。 人工智能会处理你的支持页面,但它几乎没有用。它无法根据用户名找到该帐户,也不会向实时支持提供电子邮件地址,并且只是关闭了我的询问,而没有提供任何有意义的信息。 孩子的用户名是 maximis98。他不记得他使用的电子邮件。他认为他没有使用任何电子邮件。请重新激活他的帐户或向我们退款 9-10 个月未使用的会员资格。我们购买了一年的会员资格,但您在使用大约 2-3 个月后停用了他的帐户。 更新2:他的用户名是maximis998。当我要求按比例退款时,我收到一条消息,指出因违反服务条款而关闭的帐户所购买的会员资格无法退款。请注意,未成年人不得违反任何条款,因为与未成年人达成的任何协议均无效。未成年人缺乏签订协议的能力。

Chess.com 回复2026-05-25

We're very sorry that your son's account was disabled. We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected: www.chess.com/legal/user-agreement In some cases, initial warnings may be issued, but if use of assistance is detected in games or if severe violations of our community policy are detected, the account may be disabled in the aim to kept the platform fair and respectful. Please check for an email notice sent to the account's linked email address with instructions on how to proceed. If you have not received a notice, please visit this link for help and for the option to submit an appeal request: www.chess.com/support In our Support chat, you may also submit a refund request for any remaining membership credit, should the account not be eligible for reopening or membership transfer. To submit a refund request, visit: www.chess.com/support In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. Our Billing service will handle your request as soon as possible. Update: We're sorry for the trouble, but there does not seem to be any Chess.com account with the username "maximis98". This could be explained if the username was changed recently or if it were spelled slightly differently. Please submit a refund request as detailed above, and our Billing team will assist you as soon as possible.

M
Matthew Felton · 写过 22 条评价 · 体验于 2026-05-25 ·

糟糕的网站

如果你的评级在 1900 左右,你会过得很糟糕。这个级别充满了作弊。他们的反作弊算法什么也不做。

Chess.com 回复2026-05-25

We care deeply about keeping the game fair, and we've dedicated more resources and personnel to detecting cheating than any other organization in the world! We're never complacent about cheating, and we're constantly expanding our detection methods. You can find out more at: www.chess.com/cheating