We have tens of millions of active players, so you're playing chess with real people around the world! Game pairings are not manipulated, nor are there bot accounts in use by Chess.com. If you suspect an opponent of cheating, you can tap their avatar to report it. We immediately ban any player found to be cheating!
www.chess.com/cheating
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Ahaan Goel · 写过 2 条评价 · 体验于 2026-06-18 ·
★★★★★
巫妖比较好
you ai 主持 chess.com 停止 ai 好吧,即使是像 Transventions Global 这样教授培训的小公司也有 4.7 星的评论,我感到羞愧的是,这样一个拥有 2 亿玩家的大网站背叛了它的玩家,而 lichess 提供免费游戏评论。你知道我要放弃这个网站并切换到 lichess 骗人 chess.com 玩得很开心。嘿 chess.com 这是我的更新,现在我真的觉得 lichess 更好了,再见,偷钱很开心
Chess.com 回复2026-06-19
We think we have the very best chess training tools available, and that's what sets Chess.com apart! If you're interested in video Lessons created by masters of the game, thousands of Puzzles, and personalized game analysis, we offer a free trial, as well as three different membership options at annual or monthly rates. For help with Chess.com, visit:
www.chess.com/support
我有一个帐户,我已经大约 2-3 年没有真正玩过游戏了。是800-900 elo。在那 2-3 年里,我在当地的国际象棋俱乐部和锦标赛中玩了很多,但在整个期间并没有真正参与在线国际象棋。那段时间我的技术提高了很多。 (现实生活中的 elo 1800ish)然后我返回到我的低 elo 帐户并开始玩。我获得了相当大的胜利,因为它的 elo 很低。游戏作弊检测不考虑游戏之间的时间间隔。他们看了我几年前的最后一款游戏,发现我的技术不够熟练,然后在这些新游戏中我的技能得到了提高,并标记了我的帐户。没有人仔细查看,发现这些游戏之间几乎有 3 年的差距。他们只看到我在 800 elo 玩,下一场比赛在 2000......他们看不到这三年之间,我没有使用该帐户!?
Chess.com 回复2026-06-16
Sorry for the difficulties! We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected. However, if you believe your account was closed in error, you can choose the Appeal option in your email notice (Get Back to Chess > Submit an Appeal). If you have not received a notice, visit:
www.chess.com/support
Thank you for this feedback, and we're sorry for the frustration with pairings vs. new accounts. As your Chess.com account becomes more established and you play more games, you'll pair with opponents who also have well-established accounts. The purpose of this is to let newer players' ratings balance out through matchups against a mix of other new players, as well as against veteran accounts. That said, we're looking into potential updates in this regard, including a settings option to limit game matchups based on the account age of the opponent. If you'd like to discuss more or to submit a suggestion, please visit:
www.chess.com/support
Thank you for this feedback, and we're sorry for the frustration! Bot difficulty ratings are an estimate, and each Bot has its own playing style. For example, some Bots like to attack, some develop the queen early, etc. However, we're reviewing this system and making optimizations to ensure Bot playing levels meet expectations!
Thank you for this feedback. We're sorry for the confusion regarding Daily Chess! This is a much longer format where games can take weeks or even months. The game information should display when accepting the challenge or starting the game, and you can cancel a game at the start if you decide not to play.
Abusive messaging is not tolerated on Chess.com, and we ask that you report such players by clicking their username. In addition to automated measures, our moderators will take action to promptly restrict or remove any accounts that are breaching our community policies:
www.chess.com/legal/community
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Ethan Gallup · 写过 1 条评价 · 体验于 2026-06-08 ·
★★★★★
爱哭鬼开发商
相亲不好。缺乏言论自由。受警察监管的网站。没有流动性。开发人员很糟糕。
Chess.com 回复2026-06-15
To avoid rating mismatches, you can set an opponent rating filter:
https://support.chess.com/en/articles/8566476-how-do-ratings-work-on-chess-com
On Chess.com we want to encourage a respectful community:
www.chess.com/legal/community
If your account has been restricted or closed, please visit:
www.chess.com/support
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Justin Muggridge · 写过 5 条评价 · 体验于 2026-06-07 ·
★★★★★
我只是因为重复而被迫平局......
我只是因为重复而被迫平局,尽管我已经到了时间并且已经完成了棋子..讨厌这个游戏
Chess.com 回复2026-06-15
A draw by repetition is a special rule in chess where a draw occurs when both players repeat the same exact position 3 times (with the same player to move). You can read more about that rule here:
www.chess.com/terms/threefold-repetition-chess
This can be frustrating when you had a winning position otherwise, and many players--even very high-rated ones--have experience this, especially when it comes to Blitz and Bullet chess. By ensuring that your king can escape and will not be subject to repeated checks, you can avoid draws by repetition.
Combatting cheating is something we're never complacent about, and we're constantly researching and implementing new detection methods to stay on the cutting edge of fair play. We're able to detect cheating even if a player only cheats in part of a game or in its latter half.
Keeping the game as fair as possible is extremely important to us! You can read more about this here:
www.chess.com/cheating
Sorry for the difficulties! If you created a new account with transfer of your membership and other details, it may be necessary to log in using your email address and password. You can reset your password by clicking on "Forgot password" on the login page.
We're very sorry for the distress this situation has caused. If have submitted a request to our Support Team at www.chess.com/support, we'll help you regain access to your Premium account as soon as possible. We're handling many requests at this time, so we appreciate your patience.
Thank you for this feedback. Whether someone uses a second device, a second window, a browser extension, or any other means to cheat, we can detect it and we immediately close the account!
We're constantly researching and expanding our detection methods to keep the game as far as possible. We're also looking into more ways that we could address the after-effect for the opponents of cheaters, beyond rating adjustments. This matters to us!
Thank you for this feedback. It's possible to filter game pairings based on opponent ratings, so that you avoid any mismatches! Here is an article with the steps to enable this setting:
https://support.chess.com/en/articles/8598433-how-do-i-choose-what-rating-my-opponents-are
Thank you for this detailed feedback. This type of tournament restriction can occur due to recent rating loss or disconnections in games. We'll work to add more explanatory overlays or notifications to help players in this situation!
For help resolving this in the meantime, please contact our Support Team at:
www.chess.com/support
Thank you for this feedback. So that your account may send friend requests and chat messages, please ensure to activate your account if you have not already done so:
https://support.chess.com/en/articles/9834467-how-can-i-activate-my-account
It should be possible to challenge a friend by entering their username in the menu: Play > Play a Friend. You can view your friends list and invite friends by tapping on the icon at the top right of the app's homescreen.
In terms of cheating, we use advanced methods to prevent cheating whenever possible, and to immediately ban players who use help in games. Some losses could come due to an opponent cheating, but the good news is that our statistics show cheating actually occurs in less than 1% of games. Giving each opponent the benefit of the doubt can help you keep a strong mindset, play at your best, and get back to a winning streak!
Thank you for this feedback. Leagues are more of an indicator of how often you play chess, rather than one's skill level. On the Leagues main page, you can find more details on how the Leagues system works:
www.chess.com/leagues
In general, match-ups are based on rating level, which is the most accurate measure of your skill in the game. You can filter games by opponent rating using the menu: Play > More > Custom game. For more details on how the rating system works on Chess.com, visit:
support.chess.com/en/articles/8566476-how-do-ratings-work-on-chess-com
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Chess · 写过 3 条评价 · 体验于 2026-05-30 ·
★★★★★
这个平台是骗局
这个平台是一个骗局。不惜一切代价避免它!
Chess.com 回复2026-06-02
If you need help with membership changes or refunds, or if you're experiencing any errors with your Chess.com account, please contact our Support Team at:
www.chess.com/support
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Rya Ray · 写过 1 条评价 · 体验于 2026-05-29 ·
★★★★★
芬娜啊兄弟
Chess.com 回复2026-06-02
If you're experiencing any issues with Chess.com or have any suggestions for us, we are here to help! Please visit this link for assistance: www.chess.com/support
Sorry for the difficulties! Our AI assistant can answer a lot of questions instantly, but if you need to contact our Support Team, you can make the request in the Support chat:
www.chess.com/support
Click "Start Conversation > Get More Help", then after an initial search with AI, choose the option "I still need help" or "Contact an agent", so that your request may be sent to our Support Team. We'll get back to you as soon as possible!
We're very sorry that your son's account was disabled. We never wish to close accounts on Chess.com, and we only do so when a violation of our policies has been detected:
www.chess.com/legal/user-agreement
In some cases, initial warnings may be issued, but if use of assistance is detected in games or if severe violations of our community policy are detected, the account may be disabled in the aim to kept the platform fair and respectful.
Please check for an email notice sent to the account's linked email address with instructions on how to proceed. If you have not received a notice, please visit this link for help and for the option to submit an appeal request:
www.chess.com/support
In our Support chat, you may also submit a refund request for any remaining membership credit, should the account not be eligible for reopening or membership transfer.
To submit a refund request, visit:
www.chess.com/support
In the chat, click on "Start Conversation", then click on "Get more help". Next search: "Refund", and provide the requested information to submit your request. Our Billing service will handle your request as soon as possible.
Update:
We're sorry for the trouble, but there does not seem to be any Chess.com account with the username "maximis98". This could be explained if the username was changed recently or if it were spelled slightly differently.
Please submit a refund request as detailed above, and our Billing team will assist you as soon as possible.
M
Matthew Felton · 写过 22 条评价 · 体验于 2026-05-25 ·
★★★★★
糟糕的网站
如果你的评级在 1900 左右,你会过得很糟糕。这个级别充满了作弊。他们的反作弊算法什么也不做。
Chess.com 回复2026-05-25
We care deeply about keeping the game fair, and we've dedicated more resources and personnel to detecting cheating than any other organization in the world! We're never complacent about cheating, and we're constantly expanding our detection methods. You can find out more at:
www.chess.com/cheating