CJDropshipping

My experience is good but one problem…

My experience is good but one problem is that I am new to this so I am trying this out for my new store and it going well so far and I love this it so much detail and everything and easy to access

My personal agent Joean Gu was very…

My personal agent Joean Gu was very Informative and provide fast reply .Happy for the fast response.

Elci Ecom贝宁 · 写过 1 条评价 · 体验于 2023-09-06 · 发表于 2023-09-06

ELciMe

I recommend Joean Gu because he is always present to respond to concerns and deliveries

Certify Social加拿大 · 写过 1 条评价 · 体验于 2023-08-22 · 发表于 2023-08-23

Worst fulfillment company lost me over $1k.

Updated review: I gave them 5 stars originally because the agent at CJ was nice and said I should (this is why they have so many good reviews!) In reality working with this company is a NIGHTMARE. I changed my review after working with these guys for 2 months. By far the worst fulfillment company I have ever worked with in my 2 years of doing e-commerce. Complaints: - 15+ orders misplaced/shipping DELAYED for 40+ days. Resulting in chargebacks and nearly $400 of profit gone. (They still haven't been refunded for ANYTHING) - Shipping out poor quality products to my customers then when I confront them about it, they tell me "they've switched suppliers" but can't refund my 30+ complaints unless they are not damaged/torn (only company that does this) - Horrible processing time (promised 1-5 days and got 10+ at times) - False promises: I was told I would be refunded for my complaints MULTIPLE times. Till this day I have never received a refund from this company. I've worked with the WORST suppliers on Alibaba and even they gave me refunds for nonsense like this because they were smart enough to realize that they would make more money with me in the future REGARDLESS. Complete scam of a company. - The main thing that really ticked me off: I asked for a refund and the agent said they can't.. UNLESS I order more products and then they'll give me the refund in customer credit. If this was any American company they would be SHUT DOWN for this type of scam. I will never work with them again. If you're running a high quality product - Use Zendrop, USAdrop, Hypersku, Commercive, even Alibaba - They all give refunds for situations like this within 24 hours. 0/10 would not recommend to anyone. Even after I've spent $10k+ working with these people they can't even refund a $10 order! Horrible company. Build your relationships with companies/suppliers that actually care about you.

AH Ecom Contact阿尔及利亚 · 写过 1 条评价 · 体验于 2023-08-22 · 发表于 2023-08-22

Saturn Wang very helpful and provides…

Saturn Wang very helpful and provides nice services

Harun Tokur土耳其 · 写过 1 条评价 · 体验于 2023-08-17 · 发表于 2023-08-16

Im working with CJ for 2 months

Im working with CJ for 2 months. Something start to change. Their customer service going bad day by day. I had an issue but no one care, no response, no help. Im looking for a new supplier in these days.

shuzzler store尼日利亚 · 写过 1 条评价 · 体验于 2023-07-21 · 发表于 2023-08-14

They are so helpful and also quick to…

They are so helpful and also quick to reply, there delivery is always on time and accurate

Chandy is a really helpful helper and…

Chandy is a really helpful helper and will always find the solution to your problems, absolutely wonderful person💙

bianca Manea罗马尼亚 · 写过 1 条评价 · 体验于 2023-08-02 · 发表于 2023-08-02

Begging for reviews

They are spam begging for reviews and shamelessly ask for a proof that you have them a good review. As for service well very long processing times before shipping out +5 days, way longer than Aliexpress, customer service useless, except for the begging for 5 star review part. Example below. Looking for hear from you back soon. If my service is helpful, would you do me a favor? → Rating me a 5-star review and leave some good comments with my name "Ben" on the CJdropshipping review site?🥰 And please send me the screenshot when it's done. I do appreciate it in advance!

Customer support was quite helpful

Customer support was quite helpful, i had concerns on how long the sensitive package takes and Freda helped me get the details 🙂

haroon hanif利比亚 · 写过 1 条评价 · 体验于 2023-08-02 · 发表于 2023-08-02

Mr bruce lin has been quite helpful in…

Mr bruce lin has been quite helpful in understanding cj dropshipping method.he listens and answers to all our queries without any delay..hope this will be a good begining with cj. Thank you bruce for your support

M. Mueed Mazhar巴基斯坦 · 写过 1 条评价 · 体验于 2023-07-31 · 发表于 2023-07-31

Sveta

Sveta, she is very Cooperative and she give me best dealing . she is very good dealing person.

This to notify CJ that I am satisfied…

This to notify CJ that I am satisfied with your customer service and one of customer support Alan Yang are doing good job and have been solving my queries Thanks a lot

Good customer service, worst of the worst technical support

I have done some extensive testing linking CJ to Lazada Malaysia for dropshipping services. Although they have the basic system down, there were some minor and some disastrous things that can break whether you're able to implement a successful online store or not. Minor technical issues : - Product names get listed in native language instead of in English and no amount of tweaking on the users end will change this - Product variations don't get imported correctly and the user will have to change each one manually after import to make it right The worse thing about the above problems is that CJ technical support refuses to liaise with Lazada at all and instead pushes the user to be the middle man dealing with both sides. This is just a waste of time for the user as CJ and Lazada should have a working relationship as CJ is developing third party dropshipping app for Lazada and they should be the ones ironing out the technical problems instead of pushing them onto the user. CJ technical support literally asked me make the amendments manually myself if there is a problem with the product names and variations and made it very clear that they won't be helping me with it. Now for the BIG problems : - Shipping fees makes up a sizeable amount of the dropshipping cost and I suspect if there were refund requests, CJ will only honor the refund of the product cost. Not only does the store owner lose the shipping fee but in the event CJ asks for the product back, the store owner will have to ship the product back to CJ as well. Remember we're dealing with china products here. Returns might not be as far and between as you think. - There is no synchronisation of shipping times between Lazada and CJ. I purposely did a test order on my own store and after 10 days of waiting, Lazada automatically cancelled my order as there were no updates from CJ on delivery status. This was the last straw that made me scrap CJ as a viable dropshipping entity. In conclusion, everything might look good and there certainly are many positive reviews here to make it look so, but I have my doubts on the validity of all those reviews. Read them carefully yourself. Looks like a load of bots to me. Worse are CJ's responses to the 1 star reviews. All generic replies which shows that CJ has no intention whatsoever to help the store owners or to improve their system. It's a crying shame though. They really have a decent system going there, but because they refuse to go the extra mile in fixing these problems, I really have to ask people to steer clear of this company.

order takes way too long.

Xinyue Duo中国香港特别行政区 · 写过 3 条评价 · 体验于 2023-07-21 · 发表于 2023-07-21

Rebecca is very responsive and take…

Rebecca is very responsive and take care for my requests quickly and efficiently!

Cherry Xu

Cherry Xu was very helpful and kind with one of my order ! Thank you

wlisses fernando巴西 · 写过 1 条评价 · 体验于 2023-07-06 · 发表于 2023-07-06

Thanks for the service

Thanks for the service, but I didn't get clear answers, I needed to understand why I wasn't able to import orders from my store to CJ automatically, only manually, now I believe that the reason is why I use the NuvemShop and this automatic ordering option is only available for Shopify.

Saad Faisal巴基斯坦 · 写过 1 条评价 · 体验于 2023-07-06 · 发表于 2023-07-06

THEY have the best customer service…

THEY have the best customer service thats 24/7 available and the best representatives are ken and finoula 🥰😍

They Use Stolen Photos To Sell Cheap Knockoffs

I was using them for short time before noticing that many of the photos of the products they're selling are just stolen from other webshops. For example, they had photos of dresses from OhPolly including their models and were passing it off as if they had taken the photos for the product. The customer thinks they're getting what's in the photo, but they're really getting a cheap knockoff. Almost all the positive reviews for this company only have one review. Hundreds of fake reviews, giving them a top rating