I had a great time chatting with Angel
I had a great time chatting with Angel. She pushed a request for me and assisted great.
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.
I had a great time chatting with Angel. She pushed a request for me and assisted great.
Delia is amazing: fast, patient and very professional!
Out of all the customer service agents, Box Chen is the easiest to work with. Communicates and understands English extremely well. He is also fast in solving my problems and answering my questions in a clear logical manner.
Their support staff are very helpful. Linda is quick to reply and very friendly and knowledgeable
They scammed me for $30k. They switched the product in the middle while I was scaling. I'm legally suing them.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
reat and fast customer support! Alan helped me quickly check my package tracking numbers and solved my issue professionally. Highly recommended!
If you sell on online marketplaces, stay away from CJ Dropshipping. It is completely untrustworthy and unreliable. Fake inventory: They list products as in-stock, but they don't actually have them in their warehouse. Orders sit stuck in "Pending" for 10 to 12 days without shipping. Support only gives excuses: Every time you ask, support repeats the exact same script: "it will arrive in 1–2 days" or "we are checking with the warehouse." Nothing ever ships on time. Non-existent quality control: In a previous order, they shipped a completely wrong item with missing parts, argued it was "wearable" (for a car part!), and tried to get away with a ridiculous $2 refund. Risk of account suspension: Because of their constant delays and phantom inventory, I was forced to cancel multiple orders out of pocket. I am moving all my business back to Eprolo immediately to prevent marketplaces from shutting down my store. Avoid this platform.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Yuci is great! Replies fast and cares about her costumers! Exactly what we need !
Great Support. Vivi does a great Job as Personal Agent.
Sharon ma always helps me great. Clear help and an nice lady to work with
Very good service, Fiona is the best
Alan Yang from customer services was really nice and understanding. He took time for me and helped me with everything. Thanks for that.
Elara is Great!!!!!!!!!!!!!!!!
Kyrie tang is my guy. Stack you bread with him. Get your money up not your funny up.
Ken Yang helped me a lot with solving my problem. Highly recommend him as personal agent!
they were quick to service and was helpful
Ginny was timely and gave me the information I needed immediately. She was friendly and informative. She's definitely a keeper.
Ruth is amazing online agent for drop shipping. Clear communication, expedited services, and availability. Really love working with Ruth when having issues on my CJ drop shipping platform.
628 reviews matching