CJDropshipping

Nurul Isamiyya Club加纳 · 写过 1 条评价 · 体验于 2023-11-06 · 发表于 2023-11-06

Love cj drop shipping

Cj drop shipping is nice , I love it I've been with them for some years now Their customers service representatives a very good 24/7 Quick response and resolve issues fast Thank you miss Amy and thank you Mr Alan

Salvatore Vilardo德国 · 写过 1 条评价 · 体验于 2023-11-05 · 发表于 2023-11-05

Great assistance

Great assistance, fast and accurate! I recommend it for now!

the service is competent and attentive…

the service is competent and attentive and answers all your questions and a big thank you to FIONNULA for answering all my questions and for her professionalism.

Malik Harris巴基斯坦 · 写过 1 条评价 · 体验于 2023-10-24 · 发表于 2023-10-24

The CJ support team is very active and…

The CJ support team is very active and responsible especially Arlene. She gave me quick solution to my problem and it was very helpful. Thank You.

Kimmo Scholz德国 · 写过 3 条评价 · 体验于 2023-10-23 · 发表于 2023-10-23

Jiaming is a good agent

Impossible to even Register

Could not even get past the registration page. Kept asking for a telephone number then telling me it was not valid. Emailed support and got a response asking me to use the chat function. Did so and was basically told I must be using wrong number. Sent a screenshot proving number correct. Now told to try a different format, but the box to enter number only accepts numbers so spaces etc could not be entered. Then told to login using google/facebook etc. Sorry but no. Business does not have accounts with those services and I am not using/giving out my personal account for business use. By now lost hope - if they cannot get a simple registration page correct it does not bode well for how reliable they are.

STAY AWAY!!!!!!

Awful service and awful shipping times. They do also dropshipping for the supplier so they do not know how many items the suppliers has. You have always to ask a question to the agent and maybe you will not get an answer. In a country that is technologically 100 steps in front of everyone, they do not have a system where you can see the real inventory. Items are out of stock but are listed on CJ, so maybe you will get orders and after 10 days you will get a message ''Sorry they are out of stock''. Do not spend money on ads with products of cj, you will loose you money. Awful shipping time, sometimes is the processing time 8 - 10 days. Your customer has to wait so long. STAY AWAY, you will destroy your business!

Madara Siliņa拉脱维亚 · 写过 1 条评价 · 体验于 2023-10-11 · 发表于 2023-10-11

Rewiev

The page us easy to understand and the products are good. I love that I have my Agent. My agent is Isla. She is the best! Thanks for help. But for me problem ir to understand Shipping policies.

Taylan Gozuacik澳大利亚 · 写过 1 条评价 · 体验于 2023-10-10 · 发表于 2023-10-10

Not a bad experience they helped me…

Not a bad experience they helped me with a bug they know what theyare doing

dharminder singh瑞士 · 写过 2 条评价 · 体验于 2023-10-08 · 发表于 2023-10-08

the customer support is very nice but…

the customer support is very nice. 8/10/2023 this website is not secure it doesnt have a padlock sign plus the browser sends you warnings.

dharminder singh瑞士 · 写过 2 条评价 · 体验于 2023-10-07 · 发表于 2023-10-07

DO NOT TRUST THIS WEBSITE

DO NOT TRUST THIS WEBSITE they admitted theirselfes they underwrite the price of ioss so our customers dont have to pay custom and that is fraud and illegal they said this : CJ order doesn't including VAT. The CJ order amount is no more than usd50, and we will write a lower amount for custom, so normally your buyer no need to pay for the custom. Do not trust them they say they will solve my problem but how will the solve it , cj is illegall i asked for custom declartion they said they dont have this documnet that means they dont declare customs = Cj is illegal.

I've had quite a few issues even with…

I've had quite a few issues even with just my first few order but fortunately Chloe Zhang has been helping me a lot through it and making the process easier for me now definitely recommend!

Shapon Miah英国 · 写过 1 条评价 · 体验于 2023-10-05 · 发表于 2023-10-05

pay for the extra for fast service 6 to…

pay for the extra for fast service 6 to 9 day delivery but Thay Toks over 15 days .really rubbish service.

Ishina Madusha澳大利亚 · 写过 2 条评价 · 体验于 2023-10-04 · 发表于 2023-10-04

Just an another DROPSHIPPING company

I have had the worst experience with CJ. They do not have a proper record of stock and quite literally have zero idea of how much stock a supplier has, this means they do not keep their products in a warehouse they have like they advertise. They are just an another DROPSHIPPING company. They buy from Ali Express suppliers and send to their customers. All their 5 star reviews are only about the agents helping people to get more information about their orders. There’s not a single review about they are sending orders on time as they advertised. I did few test orders and some of the orders they had to resend 2/3 times. One of the order I did they had to resend 3 times after I complaint and even on 3rd time they sent me a wrong type of power connector. It is sad I can’t upload any screenshots to show people how bad is their service. I have many proof about who they are actually. Don’t trust CJ if you are planning to build a Business. It’s a total scam. You will be spending most of your time fighting to get a justice.

Ramdina Hmar Levi印度 · 写过 3 条评价 · 体验于 2023-10-04 · 发表于 2023-10-04

I am very thankful to Grant Weng for…

I am very thankful to Grant Weng for helping me with what I don't know and he explain to me how it works. But why I haven't given a 5 star is because of the processing time it took to ship. If the processing time can be faster, i will give 5 star rating

Ishina Madusha澳大利亚 · 写过 2 条评价 · 体验于 2023-10-02 · 发表于 2023-10-02

Do not believe any of the five star…

Do not believe any of the five star reviews, plus they are only reviews about customer service helping them with problems. This is because the agents need to help due to the huge amount of screw ups they have. Communication between agents and people handling orders, dispute and tickets is kindergarten level, they also have absolutely zero accountability and have zero idea of how to quickly and efficiently solve problems. They do not have a proper record of stock and quite literally have zero idea of how much stock a supplier has, this means they do not keep their products in a warehouse they have like they advertise. I ORDERED PRE INVENTORY 2 WEEKS AGO AND WHEN I ASKED FOR A UPDATE THEY SAID “ Sorry, I cannot guarantee this specific time, but I will urge our team to handle it as soon as possible ”. And this is not the first time. I did few test orders and when I asked for an update they were keep mentioning they purchased it from the supplier. Once it arrives in their warehouse they will ship it as soon as possible. After 7 days of waiting they are telling me product is not available. They have to cancel the order. Very frustrating experience. This is the 6th time it happens within one and half a month time. They do not know the finals weight of the products, the final shipping price so it can be subject to change or stock on every single item. As you may see when you start ordering products from them they will issue tickets to orders and say that products have been discontinued and they offer a different product that they think is the same or they will try to give you a refund. Do not trust their shipping times either, very untrustworthy and poorly run business. Anybody who is starting a dropshipping business I advise to stay away from this company and do not believe any advertising or reviews they have. Now they will reply to this review saying please talk to their agent. They will help to resolve this. TRUST me they won’t. All they say is they need more time. Very disappointing service!!

DO NOT USE THEM

DO NOT USE THEM, THEY ARE INEPT LIARS who made me lose my Star-Seller Etsy rating 3 months in a row! THEY DON'T EVEN have their own inventory. They ship it to their warehouse from AliExpress. TRUST ME, THEY ARE COMPLETELY INEPT. The reviews are SUPER obvious lies who are obviously the staff from CJ as they talk just like the live chat from CJ. Complete BS. They say to check the inventory with them before listing on Etsy (which is total crap by itself) and then tell you they have inventory, then when it sells, they tell you it is out of stock. AFTER your customer already purchased the item. Then you will have to go back and refund the order and look so stupid and tell your customer you actually do not have the item and you are sorry. What a joke. They have done this to me MANY times and cost me money and my reputation on Etsy. This is what they do. This is their business. To pretend they have inventory when they are just an AliExpress middleman. If you do not heed this warning then you deserve the horrible experience you WILL have eventually with CJ. ONE OF THE WORST COMPANIES I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH. I even have proof of some of this, so let them try to respond...

GB丹麦 · 写过 2 条评价 · 体验于 2023-09-11 · 发表于 2023-09-19

Customer Service

I've been in the dropshipping field for around 4 years and I haven't experienced worse customer service. I received a broken product and no support for literally a week. Still didn't get my money back. I have always used supplier or private agents and this is by far the worst experience I've ever had. Invest more time and find a reliable supplier, you won't regret it.

Customer support responded immediately…

Customer support responded immediately to my questions. Really fast. Almost everything was clarified as I wanted.

Paul Topham英国 · 写过 1 条评价 · 体验于 2023-09-14 · 发表于 2023-09-15

Worse customer service ever!

Worse customer service ever!! God help you if you have any delivery issues or queries, they'll do as much as they can to pass the buck so they dont have to get involved themselves!! I honestly urge people not to bother