It has been a week and my item has still not been sent out, besides the charge a $20 difference on shipping just because of the color
CJDropshipping 回复2024-06-03
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Lousy site. They claim to be connected to Shopee, but it only allows for online stores registered in China to be connected. waste of time!!
Update:
I wrote back to them on 23 May 2024 at the email they sent in the reply, with all the details they asked for. To date, (03 June 2024), I have still not heard from them...
Avoid this website... join at your own risk...
CJDropshipping 回复2024-05-20
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Do not use this company! They were helpful just to get a review but when questioned about where they source their products and asked for proof because I needed to continue selling the units I ordered from them they became uncooperative! Resulting in me losing hundreds of pounds. They claimed they do not get receipts or invoices when they purchase stock, absolute nonsense! Avoid!!!
CJDropshipping 回复2024-05-09
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Avoid at all costs. Extremely bad and rude people very unprofessional and careless very difficult to get on with the agent after a customer paid for a red train toy on my store the next day the agent contacts me through email to say that they don't have red train in stock and if I wanted another colour? How am I supposed to say that to my customer that paid for a red train ? If a product is out of stock I must display that on the store before the customer purchases the item. I am very disappointed with this brainless and very nasty people they don't have the minimal responsibility and culture of a civilised people Extremely unresponsible. Avoid at all costs don't waist your time and all of their positive reviews are fake.
CJDropshipping 回复2024-04-11
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
The worst experience ever , they did send a product with wrong material wrong cut and everything over 200 returns because of they mistake and on the and they said oh sorry we had another suplier and now they are not giving any refund
CJDropshipping 回复2024-03-21
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.
On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She advised me to tell my customers they need to be patient because there were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!
Its March 13 and they didn't even process the orders yet for shipment! This is after I paid CJ for 6-10 days shipping. I had to issue refunds to my customers because no one wants to wait 20+ days for their package.
This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!
USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
CJDropshipping 回复2024-03-14
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
I just find them infuriating and difficult work with , my agent is never available ever there’s always an excuse I wake up at 3am to message her but I end up getting people saying they’ll ask her to contact me .. processing time for my item is 1-3 days this is now the second time in a week it’s taken over 5 days to process and CJ are saying they don’t have it in stock so have to source it elsewhere after 7 days you’re telling me this and I’ve had to contact you for this information! Yeah they are a joke .. I’ve had to reorder products as CJ offered one of my customers 2 items as an apology and asked them to pick a colour then went back on their word and said they didn’t mean it .. so as a good will gesture for my customer I had to purchase out of my own pocket and even that hasn’t been shipped or processed, I’m losing out on money but since my shop opened over 2 weeks ago not one customer has received anything , which is ridiculous and to top it all off CJ are claiming they can’t alter the inventory and they have everything they need in stock if that’s the case why am I still waiting .. make it make sense
CJDropshipping 回复2024-03-14
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Almost a scammer!
Sent wrong item cost £40
Asked refund for nearly 6 months
No one reply
Avoid this company
CJDropshipping 回复2024-03-07
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
They said that I would receive 10 vip products and 25 recommended products when signing up for the prime package, but did not specify that the products would appear randomly and not from the category I selected.
I am selling pet products and get fashionable products.
I asked for a refund but they refused
wasted $20
CJDropshipping 回复2024-02-21
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
As i am new within e-commerce and starting with a webshop. Billy answered swiftly all my questions.
Gonna dive into this adventure with CJ dropshipping.
Thank you Billy!
Fail to fulfill order because my personal agent rude as fk as well as inventory 30000 but my personal agent have no way to confirm if the order item is in supplier stock or not. 100% avoid this website. Made a huge mistake to list from CJ Website. Poor management and poor customer support. Total time waste
CJDropshipping 回复2024-01-29
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
The support was very humble. But they are not improving processing time its been a while using Cj as a supplier and they are taking 15 days for just processing time fo the items and because of that i had to refund to most of my customers
CJDropshipping 回复2024-01-25
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
cusotmer placed order 17JAN and on whats app they have told me customer order black color but only white available. Customer confirmed white color and on 20 JAN i asked for order status and on whatsapp agent told me i have to wait as order processing time is 3 to 5days and today 22/01/2024 after 5days they telling its completely out of stock. Pathetic. Their review section reply these are just autamed machines but in real they dont care at all
CJDropshipping 回复2024-01-25
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Updating my last review as 1star still stand .. i received 3 order for CJ listing and all those 3 were out of stock. CJ inventory always shows 200k in stock but upon checking with CJ customer team they tells you its out of stock. CJ has no respect and care for our business and customers. Just ridiculous how they managing the website when they dont even sure whats in supplier stock and this leads our customer disappointed and ofcourse as a 3rd party CJ has no impact and doesnt seems to care at all. FAKE WEBSITE just SCAM trying to take money but no products
CJDropshipping 回复2024-01-19
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
They take way too long to fulfill a order ( 3 to 5 days ) one of the orders I placed three days ago has still not been dispatched, so I've been told to preorder inventory to minimize the processing time, which I did, they didn't say anything about extra shipping charges when you order from your personal inventory I ended up paying over $17 for shipping when on the page the shipping price is posted to be about $12, as that wasn't frustrating enough the order I placed 10 days ago hasn't been fulfilled yet, I contacted the costumer support to check with the order and they said it has been lost, good thing I inquired about it otherwise nobody would have bothered to inform me and probably wouldn't resend it. Anyway, they need to step up their processing and fulfillment game, there is no way you can compete or survive as a online store with this unprofessional attitude
CJDropshipping 回复2024-01-09
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.