企业入驻搜索写评价分类关于
简体中文English
电子与科技

CloudTalk

101 条评价

4.3101 条评价
写评价

关于 CloudTalk

数据更新
网站
cloudtalk.io
分类
电子与科技
所在地
United States · New York City
状态
待认证
近 12 个月
101 条评价
差评回复率
79%(11/14 条)
是 CloudTalk 的所有者? 免费认领此主页,验证后即可回复客户评价。

CloudTalk靠谱吗?

CloudTalk(cloudtalk.io)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑良好。83% 的评价为 4 星及以上,13% 为 1 星;商家回复了 79% 的差评。数据最后更新于 2026-08-12。

用户怎么说

V
Varvari Radu-Tudor · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

非常好又容易

CloudTalk 回复2026-07-15

Thank you for the feedback, Varvari!

T
Tommy Hajdu · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

和本杰明谈话很愉快

与本杰明的交谈非常愉快,使理解过程变得非常简单,并且对我的所有问题和问题都非常耐心

CloudTalk 回复2026-07-15

Thank you for your feedback, Tommy! We're glad Benjamin made the process simple and answered all your questions. We'll be sure to share your feedback with him.

J
Jesus Galvan · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

我能够对我的主要代理线进行分组......

我能够将我的主要代理线路与我的出站营销拨号器组合在一起,并节省了很多。

CloudTalk 回复2026-07-15

Thank you so much for your review, Jesus. We're really glad to hear CloudTalk helped you group your main agency line with your outbound dialer and save on costs. It's great to know it's making a real difference for your business. We truly appreciate you taking the time to share your experience and thank you for choosing CloudTalk!

S
Salvo Nahmiyas · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

激活它很容易

CloudTalk 回复2026-07-15

Thank you for your review, Salvo!

M
Mahyar Foruhar · 写过 29 条评价 · 体验于 2026-07-10 ·

继续从我的信用卡上扣款

尽管如此,我多次写信给销售代表,说我不需要继续订阅并按照他们的指南取消订阅,他们只是继续向我收取一个月的费用。 我不知道如何阻止这种情况了。如果您选择这个供应商,请注意这种风险

CloudTalk 回复2026-07-15

Thank you for your feedback, Mahyar, and we're very sorry to hear about your experience. This is certainly not the experience we want our customers to have. We'd like to look into this for you and help resolve it as quickly as possible. Could you please reach out to us at [email protected] (or reply to your existing email thread) with your account details? We'll investigate the cancellation request and the charges right away. We appreciate you bringing this to our attention and apologize again for the frustration caused.

J
Jakub Zieliński · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

到目前为止总体体验良好

到目前为止,总体体验很好,但是我花了很长时间才联系到可以回答我的一些技术问题的人。

CloudTalk 回复2026-07-15

Thank you for your feedback, Jakub. We're glad to hear you've had a good experience overall, and we appreciate your patience. We'll work on improving how quickly we connect customers with the right technical expert.

B
Balazs Emri · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·

极其愉快的体验

帮助我完成初始设置的代理人 Sibo Ma 非常乐于助人且灵活。和他一起工作真是一次愉快的经历。

CloudTalk 回复2026-07-15

Thank you for your kind words, Balazs. We're pleased to hear that Sibo provided such a helpful and flexible onboarding experience. We'll make sure to share your feedback with him. Thank you for choosing CloudTalk.

V
Victoria E · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

作为新客户

作为一名新客户,到目前为止,我对 CloudTalk 的体验非常积极。入职过程很顺利,一切设置都比预期容易得多。该平台直观、组织良好,并且具有我们正在寻找的所有功能。 我们的客户代表在整个设置过程中反应敏捷、知识渊博且乐于助人,使过渡变得简单且无压力。我们的第一印象非常好,我们很高兴开始与我们的团队一起使用 CloudTalk。

CloudTalk 回复2026-07-10

Hi Victoria, Thank you for your feedback! We're happy to hear your onboarding experience has been smooth and that you're enjoying the platform so far. We'll be sure to pass your feedback on to your account representative. We look forward to supporting you and your team!

w
wilson checo · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·

代理告诉我每月价格是 75 并且……

代理告诉我每月价格是 75,第一张发票上写着 140。

CloudTalk 回复2026-07-15

Thank you for your feedback, Wilson, and we sincerely apologize for the confusion and inconvenience. If you haven't already, please reply to your existing email thread or contact us at [email protected], and we'll make sure your billing is reviewed and resolved as quickly as possible.

E
Enzo den Broeder · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

对于远程办公的初创公司来说这不是一个很好的解决方案

作为一家在全球范围内拥有远程自由职业者的初创公司,从成本角度来看,最大的瓶颈是拨号器。 Cloud Talk 提供了一个灵活且价格合理的良好解决方案。入职很顺利;我填写了联系表,我们几乎同一天就上线了 更新:我们对 CloudTalk 的初步体验是积极的。然而,我们后来遇到了 Power Dialer 的几个严重问题,严重影响了我们的运营。 第一个问题涉及联系人标签无法识别,从而阻止导入。技术团队在同一天解决了这个问题,尽管这延迟了新代理的入职。 不久之后,在导入大约 1,200 个联系人的新列表后,Power Dialer 只能拨打大约每 10 个号码中的 1 个。这使得它实际上无法用于我们的潜在客户开发活动。结果,一名新代理放弃了入职流程,而与我们合作了大约两个月的其他代理也在中断几天后离开了。 根据我们的经验,这些问题导致了重大的财务损失,损害了我们在自由代理中的声誉,并扰乱了活跃的客户项目。尽管多次提出支持请求并多次请求管理层与我们联系,但我们尚未收到预期的升级级别。在这些问题仍未解决期间,我们也被收取了费用。 根据我们的经验,我目前无法向依赖 Power Dialer 进行潜在客户开发或正常运行时间至关重要的外向销售业务的企业推荐 CloudTalk。

CloudTalk 回复2026-07-10

Hi Enzo, Thank you so much for taking the time to share your experience with CloudTalk! We truly appreciate your support and look forward to being part of your team's continued growth.

G
Grant Smith · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

产品很好,但沟通很差

产品很好,但客户支持沟通很差

CloudTalk 回复2026-07-10

Hi Grant, Thank you for your honest feedback. We're glad to hear you like the product, but we're sorry that our communication didn't meet your expectations. We appreciate you bringing this to our attention and will use your feedback to help improve our customer support experience.

M
Maiuran Loganathan · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

超级好的入职和客户……

超级好的入职和客户服务。很高兴使用 CloudTlak

CloudTalk 回复2026-07-10

Hi Maiuran, Thank you for your review! We're thrilled to hear you had a great onboarding experience and that our customer service made a positive impression. We hope you enjoy using CloudTalk!

S
Serge Baudrillart · 写过 3 条评价 · 已认证 · 体验于 2026-02-13 ·

总体来说很棒的工具

很棒的工具,但就其本身而言,价格有点高。

CloudTalk 回复2026-07-10

Hi Serge, Thank you for your feedback!

F
Finn Snoeren · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

很棒的工具

很棒的工具,拥有大量通话所需的所有必需品。在号码之间切换以避免垃圾邮件并提高接听率。如果您的通话流量较高,推荐使用

CloudTalk 回复2026-07-10

Hi Finn, Thank you for your review! We're glad to hear CloudTalk is helping you manage high-volume calling efficiently. We appreciate your recommendation and look forward to continuing to support your team.

V
Varun Awasthi · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

客户服务

CloudTalk 回复2026-07-12

We're sorry to hear that. If you can share what wasn't communicated clearly upfront, please reach out to [email protected] so we can look into it and improve.

M
Mo Ghadiri · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

比较容易使用

相对容易使用 - 然而很多事情他们直到你注册并付款后才会告诉你。

CloudTalk 回复2026-07-12

Thank you for the feedback. We aim to be transparent about our product, but if there were specifics that weren't clear before you signed up, please reach out to [email protected] so we can address it.

S
Senne Michiels · 写过 4 条评价 · 体验于 2026-07-05 ·

服务好!

服务好!透明、快速、清晰的沟通。仪表板易于使用,并且有足够的信息可以充分利用服务!

CloudTalk 回复2026-07-06

Thanks for the feedback, Senne. Glad the dashboard and communication are working well for you!

J
Jürgen Lauber-Nöll · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·

支持绝对是巨大的

支持绝对是非常棒的——非常快、非常专注并且非常有帮助。谢谢你!

CloudTalk 回复2026-07-07

Thanks for the feedback, Jürgen! Glad the team could sort things out quickly.

M
Marco Visibelli · 写过 12 条评价 · 体验于 2026-07-06 ·

我不会推荐这个软件

我不会推荐这个软件。我们只需要一个基本的系统,但实施最终需要比预期更多的时间和精力。此外,销售团队一直不愿意使用它,这使得采用非常困难。

CloudTalk 回复2026-07-10

Hi Marco, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how important a smooth implementation and strong team adoption are, and we appreciate you highlighting these challenges. Your feedback is valuable and will help us continue improving both our onboarding process and the overall experience.

G
Gabriel Esseesse · 写过 2 条评价 · 体验于 2026-07-05 ·

我们将 CloudTalk 用于 SDR 团队的……

我们使用 CloudTalk 进行 SDR 团队的出站呼叫,效果非常好。通话质量可靠,并且可以顺利集成到我们的销售工作流程中,使寻找潜在客户变得更加容易。

CloudTalk 回复2026-07-06

Thanks for the feedback, Gabriel! Good to hear it's fitting smoothly into your SDR workflow.