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compassmining.io

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compassmining.io
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建筑与制造
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美国
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近 12 个月
25 条评价
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商家自述

Compass 是一家以比特币为先的公司,其使命是通过帮助更多人学习、探索和挖掘比特币来支持算力的去中心化增长并加强网络安全。现在每个人都可以开采比特币。

以上内容由商家自行提供,未经平台核实。

compassmining.io靠谱吗?

compassmining.io(compassmining.io)在 OK.one 的综合评分为 2.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于建筑与制造分类,口碑较差。评价两极分化:46% 给出 4 星及以上,同时 47% 打了 1 星;商家回复了 38% 的差评;近 12 个月新增 25 条。数据最后更新于 2026-08-12。

用户怎么说

科尔比是一位出色的销售人员

科尔比是一位出色的销售人员。友好、乐于助人并愿意审查一些现有问题。会推荐指南针采矿

compassmining.io 回复2025-03-06

Hello, Thank you for sharing your experience! We're delighted to hear that Colby was able to assist you with your needs and provide the support you were looking for. At Compass Mining, we strive to offer exceptional service, and it’s great to know that Colby made a positive impact. We truly appreciate your recommendation and your trust in us. If you ever need further assistance or have any questions, please don’t hesitate to reach out. Happy mining! 🚀

远离挖矿,它永远不会有利可图(尤其是与它们一起)

这家公司从一开始就向我要钱,卖给我的硬件从来没有发挥过作用。从比特币2万的时候我基本上就亏本跑了,当比特币到了10万的时候我就一直亏本跑。他们的销售团队只是向您推销有史以来最好的商业计划,但从未奏效。如果您迟到一天付款,并随机“修理”机器,他们会向您收取延迟费,这将花费您 150 美元 + 200 美元的运费。

compassmining.io 回复2025-03-05

Hello, We’re sorry to hear about your experience, and we appreciate you bringing this to our attention. Our goal is to provide a transparent and reliable service, and we’d like to better understand your situation. We have requested additional details regarding your account and concerns. Once we receive the necessary information, our team will review your case closely and work with you to find a resolution. Please check your email for our request. If you have any questions in the meantime, feel free to reach out to our support team. We’re here to help.

托管协议终止的挑战

更新:在向 Compass 发送了几封电子邮件后,我会给他们信用,他们对我做出了公平的回应,并同意将我的矿工从退休协议中删除,并履行他们的承诺,让事情变得正确。 因此,我将这一经历更新为积极的经历。还涉及更多步骤,但到目前为止,一旦我将错误提请他们注意,他们就是公平的。因此,我相应地更新了我的评级。 我将保持乐观,认为这一切很快就会结束。 上一篇: 首先,我在这里放两颗星,但如果这种情况得到快速、公平和公正的解决,我会更新这篇评论,并给指南针更多的星。 我已经忠诚于 Compass 超过 4 年了(包括 Compass 在大流行期间极其艰难的开局,他们在向我收取美元后花了 13 个多月的时间才将 s19 设备上线)——我能够理解,因为我知道存在疯狂的 ASIC 芯片缺货和供应链问题。 但这些年来,也经历了很多风风雨雨。我们现在正处于另一个大衰退之中。 一周前,我收到通知,他们将单方面更改托管协议的条款,如果我们选择不接受这些新条款,他们将取消托管协议。 因此,由于我不同意新条款,我按照他们的指示要求取消我的协议。 然后他们给我发了一份“退休合同”,要求我不可撤销地签署我的设备的权利——这意味着我的个人财产将简单地移交给 Compass 或他们所设计的一个身份不明的“买家”? 然后我的矿机就下线了,在过去的几天里我没有收到他们的客户服务团队的任何回复,大约发送了 3-4 封电子邮件给他们,现在都没有回复。 这看起来很奇怪,也许这份退休协议是一份错误发送给我的“标准样板”协议。 我希望如此。 Compass 过去通常会“做正确的事”,并且在我的托管协议终止时会将我的设备归还给我,因此我希望他们能够走正路,在这里做正确的事。 请在这里做正确的事,指南针。 如果您这样做,那么我将重新评价我的经历并给您更好的评价。 根据我的经验,通常最后你是值得尊敬的。 所以,我在这里信任你。

compassmining.io 回复2025-03-03

We're truly happy to hear that we could assist in making things right. Your satisfaction means a lot to us, and we appreciate the opportunity to support you.

考虑到我的损失……

考虑到我在罗盘挖掘方面的损失,我并没有很高兴地写下这篇文章。我希望他们在这次审查后做出回应,因为我希望按照他们的营销方式进行报销,但 6 周以来什么也没说。在此期间我现在在《HILLBILLY》上。可靠、稳定的全天候付款。

compassmining.io 回复2025-03-02

Hello, Thank you for sharing your experience. We understand your concerns and want to assist you. We’ve reached out to you via email to request additional details regarding your account and situation. Once we have the necessary information, our team will work closely with you to find a resolution and provide the support you need. We appreciate your patience and look forward to assisting you.

到目前为止没有问题:)

到目前为止没有任何问题,科尔比非常友好并且花时间和我在一起。我只从 1 天开始进行哈希处理,因此我无法判断这个矿工移动问题以及其他经历。

compassmining.io 回复2025-02-25

Hello​, We’re delighted to hear that your experience with Compass Mining has been smooth so far and that Colby provided you with the friendly and attentive support you deserve. We truly appreciate you taking the time to share your experience, even at this early stage of your mining journey.   If you ever have any questions or need assistance along the way, don’t hesitate to reach out. We’re here to help and ensure you have a great mining experience with us!   Happy hashing! 🚀

科尔比非常有帮助

科尔比非常乐于助人,知识渊博,而且反应灵敏。我强烈推荐他和指南针挖矿给任何想要开始比特币挖矿之旅的人!

compassmining.io 回复2025-02-06

Hello,  Thank you so much for your wonderful review on Trustpilot! We’re thrilled to hear that you had such a positive experience with Colby. We’ll be sure to share your kind words with him!   At Compass Mining, we strive to provide excellent service and support, and it’s great to know that we’ve met your expectations. If you ever need any assistance in your BTC mining journey, we’re always here to help.   Thanks again for your support—we truly appreciate it!

使用Compass Mining已有4年了

使用 Compass Mining 已有 4 年了。到处都是可怕的经历:糟糕的管理,错过了最后期限,不关心现有客户,一切都是为了签约新人。指南针也没有过度关注他们的大部分采矿设施,它的第三方,他们更不关心。 最初我被告知我的矿工只是在德克萨斯州的工厂等待开机。然后他们根本就不在那儿。然后他们需要从原来的德克萨斯工厂转移到其他工厂。与此同时,其他人的矿工在我的矿工应该所在的设施中被启动并上线。 指南针是个笑话。他们会在提供最少服务甚至不提供服务的情况下把你打死。从他们那里得到任何答案都已经够困难的了,更不用说实际的解决方案了。 tl/dr 花了数年时间才让最初的矿工真正进行哈希处理。切勿在国际上购买/托管。极大地浪费时间和金钱。不惜一切代价避免。

compassmining.io 回复2025-02-05

Hello, Thank you for sharing your experience, and we deeply regret hearing about the difficulties you’ve faced. At Compass Mining, we strive to provide the best service possible, and we sincerely apologize that your expectations have not been met. To better assist you and address your concerns, we’ve reached out to you via email to request additional details regarding your account and situation. Once we have the necessary information, our team will work closely with you to find a resolution and provide the support you need. We truly appreciate your feedback and the opportunity to make things right.

操作非常诈骗

自 2021 年以来,我花费了大约 41,000 美元购买了 6 台矿机,1,600 美元用于挖矿维修,每月额外支付 800 美元的公用事业费,每月只开采大约 700 美元的比特币(这是在没有矿工停机的情况下,因为设施太热而无法哈希,矿工正在等待维修,或者矿工没有无缘无故地从一个设施转移到另一个设施)。矿工的名字被改变了,所以我什至不确定我原来的矿工在哪里,或者我支付的维修费用是否是我的,或者损坏是否是由于所有不必要的移动到不同设施而造成的。他们没有 现场维修,因此每次运送维修时您需要支付 200 美元。客户支持总是混淆/重复票证,似乎是故意的。即使这家公司不是骗局,但整个运作方式会让你感觉它是骗局。谁甚至知道这些支出是否合法,或者是否是从顶部掠取的。让你好奇。

compassmining.io 回复2025-02-02

I recently reached out to you for additional information to assist you further with your request. Please let me know once you have a chance to review my message so we can proceed with the necessary steps.

我投资了 44 万美元购买采矿设备……

我投资了 44 万美元购买采矿设备,预计它可以运行 4 年。不幸的是,这些设备花了大约 3.5 年的时间在不同设施之间搬迁,这意味着我只有几个月的实际采矿时间。另外,我还得等了6个月才让公司把设备上线。最终,我被迫退役这些设备,因为它不再可行。当我试图卖掉它时,我发现它在市场上没有价值。我必须向 Rose Lane GP 报告此事。根据我的经验,在考虑这家公司时我会提醒其他人。

compassmining.io 回复2025-01-30

Thank you for sharing your experience with us. We sincerely regret to hear about the challenges you've faced and truly understand how disappointing this situation must have been for you. Our team is committed to addressing your concerns and providing assistance. We’ve already reached out to request your details so we can investigate your case further and work toward a resolution. Please rest assured that we are here to help and will do our best to find a way forward. Your feedback is invaluable in helping us improve, and we hope to regain your trust by resolving this matter. Thank you for giving us the opportunity to assist you.

科尔比是一位出色的销售代表! A+

Colby 知识渊博,能够填补我比特币知识的空白,解释不同矿池的重要性并回答我所有的问题。他还在很大程度上提供了在我的参数范围内工作的最佳订单配置。

compassmining.io 回复2025-01-25

Hello​, Thank you so much for sharing your experience with us on Trustpilot! We're thrilled to hear that Colby was able to provide you with such outstanding support, answering all of your questions and enhancing your understanding of Bitcoin and mining pools.   It’s great to know that he went above and beyond to create the best order configurations tailored to your needs. At Compass Mining, we strive to deliver knowledgeable and personalized service, and we’re glad Colby exceeded your expectations.   If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re grateful for your trust and look forward to continuing to support your mining journey!

我已经挖矿很久了

我已经挖矿很久了。 我已经自行托管,使用了一个小型数据中心,并选择了 Compass Mining。 留下差评的人似乎完全没有经验,并且对挖矿的工作原理不熟悉。存在风险。您将有停机时间。这会花费你钱。你需要把它融入到你要买的东西中,以及你将如何被吃掉。挖矿不是点击式的,我见过很多人在不知道自己在做什么或不深入研究数字时会输得精光。 也就是说,这已经是最接近点击式操作的了。 价格合理,门户网站很棒且易于使用,而且选择也很棒。如果您需要与某人交谈,他们的销售团队会乐于助人且知识渊博。我和科尔比一起工作,他在我们合作的这一年里表现非常出色。 机器升级很容易,并且通常会为新机器提供信用(尽管您会失去押金)。我本周刚刚升级了两台机器,而且绝对是无缝的。 我只有一台机器需要修理,到目前为止,这是一个无缝(而且便宜)的过程。当我不得不自己处理物流时,我曾经历过关于停机、运输、维修成本和时间的噩梦。指南针让我不再需要处理这个令人头疼的问题。 总而言之,这是一家很棒的公司,我很高兴与之合作!

compassmining.io 回复2025-01-19

Hello​, Thank you for sharing your detailed and thoughtful review on Trustpilot! We’re thrilled to hear about your positive experience with Compass Mining and your journey in the mining industry.   We truly value your recognition of the risks and complexities involved in mining and are delighted that you find our services, including our web portal, pricing, and support team, as seamless and helpful. It’s great to know that working with Colby has been outstanding for you—your feedback will definitely make his day!   Your acknowledgment of our efforts to simplify processes, from machine upgrades to repairs, means a lot to us. It’s our goal to provide reliable, efficient, and user-friendly solutions to ensure that mining is as smooth as possible for our customers.   We’re grateful for your trust and support and are proud to have you as part of the Compass Mining community. If you ever need assistance or have further feedback, don’t hesitate to reach out—we’re here to help!

绝对的骗局,我损失了 22 万美元

我投资了 22 万美元购买采矿设备,预计开采两年。相反,他们花了 1.5 年的时间在设施之间搬迁,留给我的实际挖矿时间只有 1 个月,因为我不得不等待公司将它们上线 6 个月。我不得不让他们退休。最后我什至卖不掉它们,它们在市场上一文不值。不惜一切代价避开这家公司。他们严重依赖社交媒体营销来推广他们的服务,但这完全是一个骗局。他们的大多数设施都在不断关闭,而且这种情况似乎每个月都会发生。

compassmining.io 回复2025-01-30

Hello Roger, We sincerely apologize for the challenges you’ve experienced and understand how frustrating this situation must have been. We take all feedback seriously and strive to resolve any issues our customers encounter. To assist you further and address your concerns in detail, we’ve already requested your information so we can reach out to you via email. Our team is committed to finding the best possible resolution for you and ensuring your concerns are addressed promptly. Thank you for bringing this to our attention. Please feel free to respond to our email or reach out directly to our support team if you have additional details to share. We value your feedback and hope to resolve this matter to your satisfaction.

非常高效和诚实的客户...

非常高效和诚实的客户服务。无缝挖矿的最佳体验。

compassmining.io 回复2024-12-22

Hello Josele,  We wanted to take a moment to express our heartfelt gratitude for the wonderful review you provided. Your feedback is incredibly valuable to us, and we're thrilled to hear that you had a positive experience with Compass Mining. Our team takes great pride in delivering the best possible experience to our customers, and your kind words motivate us to continue striving for excellence. Once again, thank you for your trust in our services. We look forward to serving you even better in the future.

指南针采矿的令人失望的经历 - 不推荐

更新 12/17/2024 Compass Mining 在这次审查后立即联系了我以解决问题,并免费为我提供了更换矿机。对这个决议感到满意。 我在 Compass Mining 上的经历非常令人失望。我最初总共购买了 5 台矿机,其中包括一台 Antminer S19 XP,它完美运行了五个月,然后 Compass 单方面决定搬迁它。迁移后,矿机立即停止工作,客户服务确认其功能正常,直到关闭以进行迁移。尽管多次尝试解决这个问题,Compass 只向我提供了 300 美元的信用额度,而类似二手矿机的当前市场价值为 1625 美元,他们保留了我的 351.60 美元押金。 他们的客户支持缺乏电话服务,电子邮件回复缓慢且通常没有帮助。在我努力为我的损失获得任何有意义的解决方案或赔偿之后,我建议不要与这家公司开展业务。他们严重缺乏对客户关注和设备处理的关心。 如果你对我的经历有疑问,只需谷歌一下这家公司,你就会发现很多类似的故事。谨慎行事。

compassmining.io 回复2024-12-19

Hi, Kindly checkout what we came up as a resolution via ticket number 304665.

那里的客户服务很棒

那里的客户服务很棒。 他们沟通,他们乐于助人。 能有一家透明且超级乐于助人的公司来挖矿真是太棒了。 我非常感谢和他们一起挖矿

compassmining.io 回复2024-12-03

Hello​, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re extremely satisfied with the service you received. Providing exceptional support and ensuring our customers have a great experience is always our top priority.   Your kind words motivate us to continue delivering the best service possible. Please don't hesitate to reach out if there’s anything else we can do for you. We’re always here to help!   Thank you for choosing Compass Mining.

这不仅仅是一次销售。现在每个人都可以挖矿。

就我使用指南针的经历而言,我对整个采矿业还很陌生。不过,这是超级愉快的。 我可以绝对自信地说我很感谢 Colby Noe。两年前,我还没准备好投资比特币挖矿……他就让我这么做了,哈哈!您将得到您应得的 BTC 价格。无论如何,一年后我决定全力以赴(对于一个普通人来说不算多,但足以吓到我)......科尔比引导我完成了这一切。 我成为顾客的时间不长——但我可以说的是:如果你关心的话,他们会支持你的,尤其是科尔比。

compassmining.io 回复2024-11-13

Hello Benjiman,  We wanted to take a moment to express our heartfelt gratitude for the wonderful review you provided. Your feedback is incredibly valuable to us, and we're thrilled to hear that you had a positive experience with Compass Mining. It's fantastic to know that Colby Noe was able to guide you through your journey and provide the support you needed. Our team takes great pride in delivering the best possible experience to our customers, and your kind words motivate us to continue striving for excellence. Once again, thank you for your trust in our services. We look forward to serving you even better in the future.

绝对糟糕

绝对可怕。我遇到的第一个问题是我的机器上线后大约 10 个月的保修期。他们告诉我,12 个月的保修期是从机器离开制造工厂的那一天开始的,所以如果他们的机器在您购买之前已经在那里放置了 6 个月,那么一半的保修期就已经消失了。我们决定我支付一半,他们支付一半的修理费。大约一个月后,我开始询问这件事,但没有人能告诉我任何事情。在大约 4 个月的时间里,我每周都会发邮件,得到同样的回复。最后他们给了我一台借用的机器,并在我的机器“维修”了大约 9 或 10 个月后才用这台机器替换了我的机器。其次是糟糕的客户服务。如果他们真的做出回应,有时需要几天的时间才能做出回应。最后我要求下线发给我,我会支付违约金。所以他们把它们送到他们的测试机构,他们说其中另一个是坏的(在线时工作完美),修理要花费 600 美元,但同样没有人能告诉我它是如何工作完美的,然后当他们测试它们时,它坏了。然后他们在离线和测试期间向我收取了两个月的费用。真的希望有一个 0 星的选择

保罗是最好的客户之一……

保罗是 Compass 最好的客户服务代表之一。与他在指南针采矿的所有事情上合作总是很愉快!

compassmining.io 回复2024-10-28

Hello​, Thank you for contacting Compass Mining support. Thank you so much for your wonderful feedback on Trustpilot! We’re thrilled to hear about your positive experience and appreciate your kind words.   I wanted to let you know that we’ve shared your feedback with Paolo, and I'm sure he’ll be just as delighted to hear it.   If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to keep making your Compass Mining experience great!

这家公司从事欺诈和……

该公司从事欺骗和非法行为。 我关闭了我的 6 台 S19 机器进行减半,因为它们变得无利可图,我将它们标记为在市场上出售。 然而,当他们不采矿时,他们继续向我收取采矿费。 当我联系他们时,他们说我仍然需要支付发票,当我拒绝时,他们终止了我的合同并偷走了我的机器。 我知道这听起来很令人震惊,但我正在准确地讲述发生的事情。 当我和 Colby Noe 交谈时,他很粗鲁、令人讨厌且无礼。他对我进行了交谈,并告诉我如果我不满意就“挂断电话”。他是个彻头彻尾的混蛋。 这些人都是粘糊糊的。远离。

科尔比给了我难以置信的支持……

科尔比今天给了我难以置信的支持,我们还就当前的比特币挖矿机会进行了精彩的对话!令人难以置信的客户支持和服务。

compassmining.io 回复2024-09-26

Hello, Thank you so much for taking the time to leave us such a wonderful review on Trustpilot! We're absolutely delighted to hear that you had a great experience with Compass Mining, and we truly appreciate your kind words.   Your feedback is incredibly valuable to us. It reassures us that the hard work and dedication we put into providing top-notch service is making a positive impact. We are always striving to exceed our customers’ expectations, and it’s rewarding to know we’ve been able to do that for you.   If you have any questions, need assistance, or want to discuss your experience further, please don’t hesitate to reach out. We’re always here to help and ensure that your journey with Compass Mining continues to be positive.   Once again, thank you for your support and for trusting us with your mining needs. We look forward to continuing to provide you with excellent service!