Melaine,
Are you sure you have the right phone number. I just looked up your order and you requested delivery for today the 29th and it is out for delivery right now. Here is the UPS tracking number 1ZJ217510335545113. Our email is [email protected]. You never provided your email with the order so you should have gotten the conformation text which you can look up the tracking on our site with that conformation number.
This was delivered on the 29th as you requested.
Yes you selected UPS delivery for today. They were delivered to the university today at 10:33 am as selected. The university dorms have rules that we have to follow when we deliver to a school dorm. The box was delivered to the designated locker for her where she can pick it up today. Shipments are not allowed as I showed you in the university bylaws to be delivered directly to the dorm rooms. Door dash and insta cart are their only exceptions and they are only allowed to be delivered to the common area in each dorm building. If you ship any box from anywhere besides door dash or insta cart this is how they have to be delivered. We sent the package with the information you provided and delivered on the day you selected. Here is the university package policy.
Mail Services will make every effort to deliver packages promptly and efficiently. The following outlines the policy for the delivery and retention of student packages:
Packages will be delivered to package locker locations the same day they are received. Packages will be available for student retrieval for 72 hours, not including weekends. For example, packages loaded into lockers on Thursday morning will be available for pickup until Monday morning.
Kera,
I do apologize for this it looks like the original delivery date that was quoted is may 2nd and they will probably still deliver on that date. These are going to WA from Ohio and are a 4-5 business day travel. We ship cookies there all the time and pack our cookies to be in transit for up to 15 days.
Thank you,
ODStore
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