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购物与时尚

Coshd

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387 条评价

3.3387 条评价
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关于 Coshd

数据更新
网站
coshd.co.uk
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
89 条评价
差评回复率
51%（81/158 条）
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021 - 59157928[email protected] coshd.co.uk

商家自述

Coshd specialized in tailor made costume making, having been in this field for more than 8 years. The costumes from Coshd are all hand-made, this is the main difference between our costumes and other fancy dress and cheap mass products.

以上内容由商家自行提供，未经平台核实。

Coshd靠谱吗？

Coshd（coshd.co.uk）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 387 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 51% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the fantastic quality of the costumes, noting that the fabrics feel durable and the intricate details match the on-screen characters perfectly. Many buyers also note the incredibly fast shipping times, sharing that their orders always arrive safely and well ahead of schedule. Some reviewers were not happy with delivery delays or experienced frustrating issues regarding unexpected shipping carriers. Additionally, a few customers mentioned receiving items featuring poor quality materials or incorrect sizing that ultimately required complicated returns. Other shoppers felt disappointed when orders took longer than expected to process.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

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Paul Booth英国 · 写过 1 条评价 · 体验于 2025-10-12 ·

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY! A month has now passed and I have not received my parcel, they used Yodel to deliver it who left it on my doorstep (“in a safe place as instructed”) this was certainly not my instruction. They are waiting on Yodels “investigation” and refusing to issue a refund. Spent £60 to receive absolutely nothing and had to go and spend more cash elsewhere.

Coshd 回复2025-11-11

Hi, your clothing has been marked as delivered to your doorstep, and we've sent you proof of delivery. It's possible your package was lost after delivery. We've contacted the courier company to investigate on your behalf and have already processed your refund. Could you please update your review to avoid any unnecessary misunderstandings? This is very important to us. Thank you for your understanding. If you encounter any issues during your shopping experience, please reach out to our customer service team. We will do our utmost to resolve the matter for you. We kindly ask that you refrain from leaving negative feedback without further discussion. We truly appreciate your support and understanding.

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Caleb Allely英国 · 写过 1 条评价 · 体验于 2025-10-31 ·

Terrible company and terrible quality…

Terrible company and terrible quality costumes, I had ordered a costume and cancelled it 25 minutes later as my girlfriend had already ordered me it without telling me but they decided to ship it out anyway without reading my cancellation email which was sent 25 mins after my order and now when I’m trying to refund it they are offering me 10% back even though their policy says if u cancel within 24hours you will get a full refund I have been emailing back and forth and they have been useless the whole time aswell as when I got my suit the mask was massive and didn’t fit anyone in my household as it was too big for everyone they are a joke and I would reccomend everyone to go somewhere else for their costumes.

Coshd 回复2025-11-11

We sincerely apologize for the inconvenience caused. Due to the significant surge in orders and emails during the Halloween period, we were unable to intercept your order once it had already been shipped upon reviewing your email. This was indeed an oversight on our part. We have resolved the matter for you and appreciate your support and understanding.

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Consumer英国 · 写过 1 条评价 · 体验于 2025-10-29 ·

Avoid company not a simple process

Ordered a costume and wig bundle and received part of the costume (the wig) within days of ordering. After messaging regarding the whereabouts of the rest of my costume they replied saying it would be speeded up. Around a week later I get another message to say it wasn't gonna turn up in time and could have %10 off if waited or could refund. Obviously opted for a refund. When the refund came through I only got part of what I paid. Missing (£18) Messaged to enquire why and how to return the no longer needed unused wig. Turns out I have to pay the return costs to shanghai China and also must be received within a deadline of 2weeks of receiving the item. Unfortunately that deadline is useless when your told to wait for the remainder of your costume. And secondly it's going to cost me more to return the item. Yet this item turned up within a week of ordering, But I'm told to return to China. Bad bussiness. Bad customer service. Definitely wouldn't reccomend!

Coshd 回复2025-10-30

Hi, I'm truly sorry for the inconvenience. Due to the overwhelming volume of orders during Halloween, we regret that we were unable to process your request promptly. Since the wig was in stock, we prioritized shipping it to you. We sincerely apologize for this situation. If you'd like further assistance, please send me your order number, and I'll resolve this matter as quickly as possible. Thank you for your understanding.

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Siana Edwards英国 · 写过 1 条评价 · 体验于 2025-10-29 ·

I ordered something with 24 hour…

I ordered something with 24 hour processing time and I had received no reply or notification over a week later. I emailed to see if it had been shipped or not but another item was not 24 hour processing and therefore they didn’t send out the other part of the order. When I requested a refund my item had magically been shipped out. The shipping is ridiculously expensive for 5-8 day shipping it should be next day delivery for £20. The costumes are also stated to be custom made but are not tailored specifically to you there is a range of sizes and you pick a size just like you would in primark meaning they can sell them to anyone else who chooses that size so their refund policy is just as ridiculous. Better off buying elsewhere

Coshd 回复2025-11-11

We apologize for the inconvenience. Our 24H products are not guaranteed to arrive within 24 hours, but rather indicate that we have stock available to ship within 24 hours (some 24H products may only have select sizes in stock, which we will specify on the product detail page). Additionally, as we ship from China, next-day delivery is not feasible. Our shipping rates explicitly state that transportation costs do not include garment preparation time. Thank you for your understanding. We sincerely apologize for the poor shopping experience. However, we were unable to locate your order number. Could you please send it to us so we can further assist you? Thank you very much for your understanding.

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Pearce VIP Pearce英国 · 写过 3 条评价 · 体验于 2025-10-25 ·

£20 delivery fee and using Yodel as the courier ...

Placed a order on the 17th knowing that it's cutting it short for comic con the 25th. Ensured I picked a 24hr item to try and make sure I could increases the chances of me getting my item on time considering I spent £20 as well on delivery. As soon as I saw it was Yodel , I knew I wasn't going to get my item in time and to no surprise it arrived on the day of comic con. I don't understand how you can expect people to spend £20!!! On delivery(fast shipping) and you use Yodel of all companies for a delivery fee as high as that.

Coshd 回复2025-10-28

Hi, you purchased clothing on October 17th. We shipped it within 24 hours (October 18th), and it was delivered to you on October 25th. Our Fast Shipping (£20) typically arrives within 5-8 business days after dispatch, while Standard Shipping (£4.99) takes 10-15 business days. We did indeed ship your order via Fast Shipping, and your order was processed within our standard handling timeframe. Thank you for your understanding.

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Tstokes英国 · 写过 2 条评价 · 体验于 2025-10-22 ·

Disappointing return and refund process. Do not buy from here.

I’m very disappointed with my experience shopping with Coshduk. While the costume quality is good, the customer service and refund policy are extremely poor. I spent nearly £70 on two costumes, but only one arrived initially. After contacting customer service about the missing item, they eventually shipped the second costume — but it arrived far too late, and I had to purchase another costume elsewhere in the meantime, costing me even more money. Since the original costume from Coshduk was never worn or tried on, I requested to return it for a refund. I followed their stated process by emailing for return details, but the response I received was very disappointing. I was told that returning the item would be “expensive” and was instead offered only a 10% refund, with the suggestion that I try to sell the costume on Gumtree or eBay. After declining that offer, I received another unhelpful reply that seemed focused on finding every possible loophole to avoid accepting a return. They then offered just a 20% refund instead. This level of customer service is unacceptable. I paid in good faith, followed their process, and simply wanted to return an unused item that arrived too late. Instead, I’ve been met with dismissive responses and inadequate refund offers. My recommendation would be to order a costume from another retailer — one that offers a fair return and refund policy, unlike this company.

Coshd 回复2025-10-24

Hi, we apologize for the inconvenience. First, regarding the delayed shipment of costumes you mentioned, we've posted a 2025 Halloween notice on our store homepage. Due to the current Halloween season, processing times for costumes may be longer than usual. To ensure customers receive their orders promptly, our notice specifies that “READY TO SHIP” items can be dispatched within 24 hours, while “2025 Halloween” products will arrive before Halloween. If you need your costume urgently, we recommend selecting items marked for 24-hour shipping. For costumes that cannot arrive before Halloween, we will promptly notify customers via email to avoid missing important events. Secondly, regarding your return inquiry: If the product has no quality issues, buyers are responsible for return shipping costs, as outlined in our store's return policy on the homepage. Should buyers wish to keep the costume, we typically offer a 10% compensation. If you prefer not to keep it, you may return the item, and we will process your refund upon receipt. Finally, could you please send me your order number? We will verify the situation upon receiving it and proceed with further assistance. Thank you for your understanding.

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Ellie Longland英国 · 写过 1 条评价 · 体验于 2025-10-22 ·

Its comfy just need to tailor a few things

It’s actually really nice I bought the Avengers 4: Endgame Steve Rogers Captain America Cosplay Costume and the costume is nice the star on the front is metal and so is the back of the brown arm thing (that goes around the arms and rests on the shoulder and back) and the front of the belt but the only thing wrong for me is the gloves I’m pretty sure there made for people with bigger hands but there not the worst just a few loose threads I need to cut off but overall the cosplay is nice and came a few days early (was supposed to arrive on the 23rd - 24th but got it on the 20th of October) and I ordered it on October 14th so it came within a week or so

Sean Williams英国 · 写过 1 条评价 · 体验于 2025-09-26 ·

CoshdUK

Good website, good team behind it. Difficulties in understanding the processing / delivery times. Promptly refunded when I found out I would not receive one of my two items in time. Communication could have been better about the original delay, such as a check in email to let me know what is happening but the company has addressed my concerns. Overall, I would order again but I need to check the details closer.

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Tish Mar英国 · 写过 3 条评价 · 体验于 2025-08-31 ·

Didn't even start making the 'custom made order'

Ordered end of August. Had no communication or updates until I emailed for an update 4 weeks later. Apparently they were still 'processing the order' ended up canceling the order! terrible service, terrible communication wouldn't recommend and wouldn't order again.

Coshd 回复2025-10-04

Hi, we apologize for the inconvenience. Could you please send us your order number so we can assist you?

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Dan英国 · 写过 2 条评价 · 体验于 2025-10-03 ·

I bought an Anakin costume from the…

I bought an Anakin costume from the company on the 27th of September. I had a hard time finding a western company that sells them for under £200, so I decided to go with this one since it was the only one where I actually saw people physically wearing the costume. After ordering, I emailed them multiple times because of the reviews saying they don’t respond. I ended up receiving three different emails reassuring me that it would arrive on time (by Halloween). It was shipped on the 2nd of October, so hopefully it won’t have any issues arriving. I don’t think the reviews are fake—just be prepared. Maybe I just got lucky, but we’ll see.

Destiny Turner英国 · 写过 2 条评价 · 体验于 2025-09-25 ·

Bad quality with questionable customer service

The quality of the wig was horrible, it didnt look anything like the picture. It came as a tangled mess, It was also very uneven and the hair was falling out. There was also matting at the back which resulted in the wig being unusable even if i were to cut the hairstyle myself. They have since given me a full refund for the wig. However, I would not order from this website as the quality does not match their prices. The costume clothing quality is fine, but the wigs are just not worth the trouble.

Coshd 回复2025-10-16

Hi, sorry for the inconvenience. We've taken care of this for you. Have a great day!

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