Fusing fashion and function, shop the best outdoor menswear brands on the market today, so you can stay dry and warm while looking your best.Cotosen is the leading online store that combines function with fashion, convenience with comfort.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that they really like the attractive styles available on the site, noting that items such as hoodies and casual wear look nice and provide good comfort for daily use. Consumers also share that browsing the online store is straightforward, pointing out helpful product photos and a simple ordering process that makes shopping easy.
Some reviewers were not happy with unexpected shipping charges applied at checkout, alongside very long delivery delays that left buyers waiting weeks for their packages. Others noted frequent issues with sizing inconsistencies across different garments, as well as fabric quality that felt significantly thinner or cheaper than anticipated.
I am reserving a 5 star rating until I receive the merchandise and assess the quality of the merchandise. To date, I like what I see. Ordering on-line was easy.
Cotosen 回复2025-09-04
Dear Eddy Reyes,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Placed an order for several items so I could receive free shipping. For free shipping, needed to purchase $109.00. I spent $125.00 and was charged $43.99 for shipping. Contacted Cotosen about the charge and was told they will refund me the amount when my items are shipped.(That was my only issue.)
Cotosen 回复2025-09-04
Dear Robert Dewitz,
We're truly sorry to hear that you haven't received your refund yet. We understand how important timely refunds are, and we apologize for any inconvenience this delay has caused you. However, without specific order details, we are unable to locate your transaction in our system to address the issue promptly.
To assist you more effectively, could you please reach out to our customer support team through the contact information below?
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Providing us with your order number or any relevant information will enable us to investigate the matter and provide you with accurate updates on the status of your refund.
Your satisfaction is of the utmost importance to us, and we're committed to resolving any issues you're facing. We appreciate your patience and understanding as we work to address this situation.
Thank you for bringing this matter to our attention, and we look forward to assisting you further.
Available sizes only fault kept saying percentage off for first time that would take sale price away
Available sizes perfect. As a first time customer they offered 10% off when email sign up. When you check out and put 10% off code it takes away the sale price actually increasing the total. Probably won’t be ordering again.
Cotosen 回复2025-08-27
Dear Debbie McAleese,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
Great style and selection but couldn't apply my discount.
Cotosen 回复2025-08-22
Dear Wally Shulicke,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
Was easy site to purchase but unfortunately there wasn't a currency change option on over seas purchase so I didn't know how much I was spending
Cotosen 回复2025-08-11
Hi Evan,
Regarding currency, please note that the prices displayed on our website are in USD. You can change the currency to your preference using the option in the upper left corner of our site. If your preferred currency isn't available, we recommend using USD, as the system will automatically convert your payment to USD.
Thank you for your understanding!
Dear Daniel Carrillo,
We apologize sincerely for the delay in the arrival of your order. We understand how frustrating this must be, and we're committed to resolving this issue promptly.
To better assist you, could you kindly provide us with your order details or reach out directly to our customer support team? This will allow us to investigate the status of your order and provide you with accurate information about its whereabouts.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Please accept our apologies for any inconvenience caused by this delay. Your satisfaction is our priority, and we're dedicated to ensuring a swift resolution and a positive experience with our service.
Thank you for your understanding and patience. We're actively working on resolving this matter for you.
too many products to choose from, personally I had 2 amounts to pay in my email and I didn't understand how they were made and in any case I paid the highest one. It should be more linear and making a mistake in an order can happen when filling it out.
Cotosen 回复2025-06-29
Dear FABIO IANNONE,
We're truly sorry to hear about any concerns you may have regarding our products. Your feedback is important to us, and we are committed to addressing any issues to ensure a positive experience for our customers.
If you have indeed placed an order with us, we sincerely apologize if you encountered any issues or dissatisfaction. We would greatly appreciate the opportunity to learn more about your experience, so we can rectify the situation and ensure your satisfaction.
Please do reach out to our dedicated customer support team through the contact information below and provide us with more information about your order. This will help us investigate the matter thoroughly and take the necessary steps to make things right.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
If you haven't placed an order yet, we'd still be more than happy to assist you in any way possible. If you have any questions or concerns, or if there's anything specific you're looking for, our team is here to help.
We value you as a potential customer, and your feedback is incredibly important as we strive to improve and provide the best service possible.
Thank you!
Hard to find the jumper I was looking for. But once found easy to process
Cotosen 回复2025-06-26
Dear Chris Sims,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
I didn't like how when I had a coupon code for a discount and decided half way through the order to change my payment method, that the coupon code had been no longer valid. That's just a weird way of processing.
I think you could use up to 2 more pictures of the item and then a picture with a person wearing it
I don't love the design of the website (language font and colours) as much and the search button does not really work that well
Another thing I don't like are 13€ for shipping...that's just ridiculous.
But overall the website was easy to understand and there a variety of payment options.
I am excited for my t-shirt to arrive and it should not take longer than a week so I am happy to wear it to a Motorsport event I will be attending soon.
Cotosen 回复2025-06-15
Dear Paulina,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
i got promotion Code,
15% off
when I apply it.;'
it Didnt work???!!
Not what I expect it.and I got charge 102$,,,,?/?!!
it should be 95$ only?!!
Besides I still Dont know when it will arrive?
Cotosen 回复2025-05-20
Dear waleed Alomar,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
You deals with quality products..yes am always impressed by the quality of your products
Cotosen 回复2025-05-20
Dear Nwankwo Amaraihu Goodluck,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
The experience was definitely not impressive. Specs of product and photos not detailed enough to clarify what you are buying and quite expensive shipment costs.
Cotosen 回复2025-05-20
Dear Robocar,
We're truly sorry to hear about any concerns you may have regarding our products. Your feedback is important to us, and we are committed to addressing any issues to ensure a positive experience for our customers.
If you have indeed placed an order with us, we sincerely apologize if you encountered any issues or dissatisfaction. We would greatly appreciate the opportunity to learn more about your experience, so we can rectify the situation and ensure your satisfaction.
Please do reach out to our dedicated customer support team through the contact information below and provide us with more information about your order. This will help us investigate the matter thoroughly and take the necessary steps to make things right.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
We value you as a potential customer, and your feedback is incredibly important as we strive to improve and provide the best service possible.
Thank you!
The clothing i have bought has been great. Can't get the type of patterns anywhere else. The only problem i have is the to me (excessive) shipping . Far too expensive, otherwise i would buy more items. The reply concerning the cost etc. for postage, of AU$39 is ludicrous for 1 Hoody regardless of where it is posted from. (get real).
Cotosen 回复2025-05-12
Dear Joseph,
Thank you so much for your incredibly positive review of our items! We are absolutely thrilled to hear that you're enjoying your purchase and that it has met, or even exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words inspire us to continue delivering high-quality products. Your feedback reassures us that we're on the right track.
Thank you for your support and for choosing our items. We look forward to serving you again in the future and exceeding your expectations once more!
I really miss a fair way to return goods if there´s something wrong with the size, colour, qualitiy, fit and so on. Actually it is not possible to send back packages to China as well as it would be very expensive.
Kind regards from Germany
Walter
Cotosen 回复2025-05-04
Dear Walter Buchner,
We're truly sorry to hear about any concerns you may have regarding our products. Your feedback is important to us, and we are committed to addressing any issues to ensure a positive experience for our customers.
If you have indeed placed an order with us, we sincerely apologize if you encountered any issues or dissatisfaction. We would greatly appreciate the opportunity to learn more about your experience, so we can rectify the situation and ensure your satisfaction.
Please do reach out to our dedicated customer support team through the contact information below and provide us with more information about your order. This will help us investigate the matter thoroughly and take the necessary steps to make things right.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
If you haven't placed an order yet, we'd still be more than happy to assist you in any way possible. If you have any questions or concerns, or if there's anything specific you're looking for, our team is here to help.
We value you as a potential customer, and your feedback is incredibly important as we strive to improve and provide the best service possible.
Thank you!
I was not able to use a veteran or military discount
Cotosen 回复2025-05-04
Dear Edgar Russell,
We extend our sincerest apologies for the inconvenience you experienced in applying the offered discount. Your satisfaction is our priority, and we regret falling short of your expectations.
We understand the frustration this must have caused. To rectify this promptly, could you please provide us with the details of the discount code or the order in question? Alternatively, contacting our customer support team will enable us to investigate this issue immediately and explore other available options to compensate for this inconvenience.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
Your feedback is invaluable, and we're committed to resolving this matter to your satisfaction. We genuinely appreciate your patience and understanding as we work to address this issue promptly.
Thank you for bringing this to our attention, and we look forward to making things right for you.
Website wasn’t too crowded to find what I was looking for, I would recommend a filter to get through some of the styles. As I went to the anime style it was hidden in the middle of other items that I wasn’t interested in.
Cotosen 回复2025-04-27
Dear Matt,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
There is a great selection of items. I’m curious to see how the shorts I ordered fit and wear. The sizing guide was helpful. The check out payment process was tedious. Had to go through the payment selection 3 times and was worried I would be charged multiple times. Doesn’t appear so at this time. Site itself is informative and well organized. Most likely would order through this venue again but want to see how the clothing fits. Overall great expect 4 stars for the payment process.
Cotosen 回复2025-04-21
Dear SR,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
I found some perfect gift ideas for my boyfriend and I know he'll love
Cotosen 回复2025-04-13
Dear Ang Lightning,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
Clothes are really nice didn't take as long as I thought to get here but I did get a wrong item and have not heard back yet
Cotosen 回复2025-04-10
Dear Tracey Kaul,
We're deeply sorry for the inconvenience caused by receiving the incorrect item. Your satisfaction is incredibly important to us, and we're committed to resolving this matter promptly.
Please accept our sincere apologies for this mistake. To ensure we rectify this issue, could you kindly provide us with your order details or contact our customer support team? We'll investigate the received products to prevent this from happening again.
Contact email: [email protected]
Service number: +852 800 931 299 (All customers, service in English only)
Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ]
We understand the frustration this might have caused and want to assure you that this experience is not reflective of our standards. Your feedback helps us improve, and we're grateful for your understanding as we work to make this right for you.
Thank you for your patience and the opportunity to correct this mistake.
All good, except: I can´t modify our data in your system my full name is JOSEP M BARDAJI. I/O JOSE MARIA (ONLY) ans I Can´t indicta my state/province, must be. BARCELONE. Thanks
Cotosen 回复2025-04-02
Dear Josep m,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you're enjoying our items and that they've met your expectations.
We strive to deliver high-quality products that bring joy and satisfaction to our valued customers like you. Your positive feedback serves as a tremendous motivation for our team to keep pushing the boundaries of excellence and providing top-notch items.
We feel privileged to have you as a part of our community of happy customers. Here's to more positive experiences ahead!
dateneinsicht.de
monstervalley.com
Brittellis
Cshion
Serremo
ExpressZuschnitt