对乳清蛋白非常满意……
对乳清蛋白粉非常满意，因为有多种口味。我在登录应用程序时遇到了一些问题，所以我必须在线完成所有操作
关于 Myprotein.com
数据更新- 网站
- de.myprotein.com
- 分类
- 美丽与健康
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 206 条评价
- 差评回复率
- 100%（41/41 条）
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Myprotein.com靠谱吗？
Myprotein.com（de.myprotein.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 206 条用户评价，属于美丽与健康分类，口碑良好。75% 的评价为 4 星及以上，17% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
总体来说，获取订单的过程很简单……
总体来说，接收订单的过程很简单，应用程序确实有一个小问题，不允许我登录，但我喜欢蛋白粉的味道
订购真的很容易，而且速度很快。
订购真的很容易，交货快捷且价格优惠。产品也很棒。
请带回焙茶拿铁口味！
只有几种口味足以继续享用，而焙茶拿铁是我的第一名，但它似乎已经停产了？请把它带回来！
Myprotein.com 回复2026-07-31
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Leah
至少味道足够好，让你……
至少味道还可以，可以兑水喝。
Myprotein.com 回复2026-07-31
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Leah
绝对不可接受的客户服务 – 如果您希望获得支持，请避免
我第一次使用 My Protein 的经历绝对是一场灾难。 在看到该品牌的所有营销活动后，我于 7 月 9 日下了第一笔订单。我什至被告知我的订单已升级为次日送达。尽管如此，包裹从未交付，也从未尝试交付。 我收到的唯一通讯是一封自动发送的电子邮件，称快递员无法交付我的订单，并将其退回 My Protein。没有任何解释，快递员没有联系，My Protein 也没有尝试主动解决问题。 从那时起，我已尽了作为客户合理所能做的一切。我联系了实时聊天，他们向我承诺将“尽快”派出替代品。那从未发生过。然后我再次给客户服务部发了电子邮件，给 My Protein 一切机会来纠正问题。该电子邮件也被完全忽略。 当我写这篇评论时，我有： 没有订单。 没有替代品。 不予退款。 没有有意义的沟通。 多次尝试联系他们后仍未得到解决。 最令人失望的不是交付失败——这些事情都有可能发生。之后就完全缺乏客户服务了。错误是可以理解的；忽视试图解决问题的客户则不然。 对于My Protein这样规模的公司来说，这种程度的售后支持根本无法接受。首次购买的客户不应该为了收到他们支付的产品或退款而花上数周的时间追寻一家公司。 根据我的经验，我不推荐 My Protein。如果您的订单出现问题，不要指望及时沟通或迅速解决。有很多竞争对手对客户的重视远不止于此。
Myprotein.com 回复2026-07-30
Hi, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you. Instead I have messaged through your online account, please log into your account to view this message. Thanks, Sam
优质的产品，快速的交货！
简单的订购流程，快速的交货，优质的产品。强烈推荐！
Myprotein.com 回复2026-07-23
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
产品整体不错
该产品整体良好，宏观性能良好，非常容易融化且不起泡。味道还可以，可以感觉到一些甜味剂的残留味道，但我已经习惯了。味道是菠萝多于葡萄，柑橘味不够。对于肠易激综合症患者来说并不理想，可能是由于甜味剂的类型，它立即让我感到臃肿。温和的甜味剂或不加糖的版本可能是个好主意。下次会尝试不同的味道。 送货窗口不准确，必须等到晚上 8 点才能收到订单。延迟交货是件好事，但前提是我当时收到通知并期待包裹。
Myprotein.com 回复2026-07-23
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
非常好
我喜欢这个味道
Myprotein.com 回复2026-07-23
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
我会继续留下一颗星……
我将继续留下一星评论，直到我的蛋白质真正关心顾客为止。我现在留下了 5 条评论，都是因为他们宣传说，如果你推荐朋友，你们俩都会得到 15 英镑，但事实并非如此。我推荐了 8 个人，但只获得了 3 个推荐积分。每次我留下评论时，他们都会发送相同的回复，询问我的电话号码等，每次我回复他们所要求的一切时，他们却从未联系过我。显然客户对他们来说并不重要。现在我和我的 11 个家人和 3 个朋友将不再向他们订购
Myprotein.com 回复2026-07-21
Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam
永远最好的产品
Myprotein.com 回复2026-07-15
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
寄错商品+服务差
这是我第一次通过 My Protein 订购。他们给我发了错误的产品。然后拒绝向我发送我实际订购的产品，直到我给他们发回了错误的商品。退货过程既复杂又令人沮丧。他们的客户服务无能。从运输到客户服务的各个层面都明显缺乏组织。避免。
Myprotein.com 回复2026-07-09
Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam
交付和客户服务都非常令人失望。
交付和客户服务都非常令人失望。 我下了两份订单，交给埃夫里送货。第一次尝试送货时，我一整天都待在家里。司机在我家门口停下来，从路上拍了一张我家的照片，然后开走了，没有上门，也没有尝试送货。 我联系了 MyProtein，并被告知包裹将在第二天重新投递。那从未发生过。相反，埃夫里更新了追踪信息，称包裹甚至不会被装载到货车上，因为它们“没有时间”。因此，不仅第一天没有进行真正的交付尝试，第二天甚至没有尝试。 真正令我失望的是 MyProtein 的回应。我准确地解释了发生的事情，并要求他们与快递员进行干预。相反，我收到了通用模板回复，告诉我继续等待。没有进行调查，没有解决问题的责任，也没有提供有意义的帮助。 Evri 糟糕的服务可能不是 MyProtein 的直接错误，但继续使用它们然后让客户自行承担后果绝对是错误。 我现在已经取消了订阅，转而从竞争对手那里购买。 MyProtein 以优质品牌和高价推销自己，但送货服务和客户支持根本没有反映出这一点。
Myprotein.com 回复2026-07-07
Hi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
我收到过的最糟糕的服务。
我收到过的最糟糕的服务。 我订购了价值超过 100 英镑的库存，第二天就送达了。然后这些项目就没有出现。我通过聊天机器人服务联系了第一位客户服务代理，并得到了 5 英镑的折扣优惠，并告诉我的物品应该在第二天收到。 然后我醒来时收到一封电子邮件，说它们已经退回到我的蛋白质中，而没有尝试交付。然后，这引发了与聊天机器人/人工代理的第二次对话，一位客户服务代理再次以 5 英镑的折扣欺骗了我，他使用了糟糕的语法（我想抱怨，他问而不是“你想投诉吗”，并且没有真正理解我在说什么。然后他告诉我等几个小时，我会收到一张新的调度单。 我现在收到了两份额外的发货单，预计明天到达，但他们只显示了我的一百英镑订单附带的免费物品。 然后，我不得不向第三个代理发消息，解释我付费的物品不在发货单上，而不是进行对话，甚至承认我的沮丧和失望。他欺骗了我，说它将被发送，你会收到另一封电子邮件，然后就结束了谈话，甚至没有问他是否还有什么可以帮助我的 对于一家全球性公司来说，理应受到高度尊重。我不敢相信他们这次提供的服务很糟糕，我完全不知道我的全部订单什么时候会到，我可能不得不第四次抱怨。 我确实向第二个代理记录了投诉，并被告知他们的投诉服务将在两天内与我联系。我们会看看会发生什么。我建议任何其他寻找补充剂供应商的人远离我的蛋白质，因为他们显然不关心他们的客户或他们的节食计划和要求。 我正在等待的补充剂是我的健康所必需的，我现在必须寻找替代品，直到它们到达为止，而在它们到达之前我会自掏腰包 这绝对是我从这种规模的公司收到过的最糟糕的服务
Myprotein.com 回复2026-07-02
Hi Lloyd, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben
我已经给我的蛋白发了两次信息……
我已经给我的 protine 发了两次消息，问了一个简单的问题，我收到了两次复制和粘贴作业的回复，但没有回答我的查询。 我想知道的是，你们的大袋减肥乳清是否缺货，还是你们只做 1 公斤袋？
Myprotein.com 回复2026-06-24
Hi Lisa, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Stephen
如果您丢失了退货，祝您好运……
如果您有带有预付费退货标签的丢失退货，祝您好运！ 客户服务绝对没用。 我已经在聊天服务上呆了好几个小时了，他们不明白包裹被快递员丢失了，也不会提供任何帮助！尽管有证据表明缺乏跟踪，但我要求与管理人员交谈，但无济于事。他们只是向您重复跟踪号码，并且只有在货物到达他们的仓库时才会提供帮助。 第一次发生这种事，我再也不会和MP一起购物了。避免。
Myprotein.com 回复2026-06-22
Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam
我对蛋白质的良好体验
我对蛋白质的良好体验，良好的客户支持，推荐
Myprotein.com 回复2026-06-17
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
一切都好。谢谢！
Myprotein.com 回复2026-06-17
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal customers. Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments. If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind regards, Natalia
我没有收到我订购的所有商品...
我没有收到我订购和付款的所有商品
Myprotein.com 回复2026-06-12
Hello M, Thank you for leaving your review. I am sorry to hear you have had an issue with your order not arriving complete. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah
10/10
送货是通常的做法，它很好，产品真的很好，对我来说没有块，巧克力布朗尼有点甜，但下次我尝试黑巧克力。质量真的很好，很清晰，很好。
Myprotein.com 回复2026-06-16
Hello, Thank you for taking the time to leave your review! It is always a pleasure to receive this feedback from our loyal customers. Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments. If you have any questions or queries, please do not hesitate to contact us and we will be happy to help. Kind regards, Natalia