Valerie was absolutely incredible and…
Valerie was absolutely incredible and effective at giving me the hand that I needed. Highly recommend
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
以上内容由商家自行提供,未经平台核实。DigiCert, Inc.(digicert.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 105 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家尚未回复差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-09-04。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptional helpfulness and quick responses when solving technical issues. People deeply appreciate the knowledgeable staff members who guide them through various validation processes smoothly and efficiently. Consumers often mention that live chat agents are very friendly and dedicated to finding prompt solutions immediately. Some reviewers were not happy with communication, noting that emails went unanswered for days and assistance felt remarkably slow. A few other people also felt that complex support cases dragged on for weeks without ever receiving a proper resolution.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Valerie was absolutely incredible and effective at giving me the hand that I needed. Highly recommend
In the process of validation for the renewing for a digital certificate i got stuck in a loop with the dns registers. Thanks to Edjane Pinheiro of the DigiCert validation support team i was able to continue with the process
Edjane Pinheiro was really helpful
They always provide timely support compared to other CAs!
Horrid company, organization validations taking forever, account expiring for no reason, sales manager who is not replying, support cases going back and forth for literally months. Thank god this is the last year we are with this company.
Mitch Keyster at DigiCert Validation Team was a super help!
Quick turnaround, great customer service. Mitch Keyster helped me get validated quickly. Thank you!
Was worked on by Wagiedah and I received the kindest and most effective assistance concerning a certificate at the validation phase. Thank you!
I had a great experience with Mitch Keyster in chat support. He helped me to solve a problem quickly. I'm very happy with my chat experience. It was fast and very easy.
A tricky validation... which we couldn't have completed without Daniela's assistance👏
Once i succeed being connected to someone, i got answers to my questions and the agent was able to provide support
Hi I had a great experience with VITA. The assist was resolved faster. Phil
I had a great experience working with Wagiedah. She helped me with the validation process for my certificate and made everything much easier to understand. She was professional, patient, and responsive throughout the whole process. Anytime I had questions, she guided me in the right direction and made sure things moved smoothly. Customer service like this makes a big difference. Thank you, Wagiedah, for your help and support — it was truly appreciated.
Very friendly service, and solution oriented approach
the company made it easy to get certs issued with clear instructions.
Bernice was OUTSTANDING. I have been working with Digi for 9 years now, engineers to the people on the front line. Not that I have ever had bad service, couple times that were questionable. Bernice was in a class all of her own, her patience, knowledge, willing to stay on the call with me for the entire issue for 3 different certs was not something you see today in customer service. She could have easily said "thats not my department", "I dont work on that" or "let me get you to another team." She didnt say anything of the sort except, "Iet me see what I can do." This "can do" attitude is something that has been lost in today's world of customer service. I applaud Bernice and hope if I ever have an issue again that I get her or someone like her from the support team. Again, THANK YOU BERNICE for all the assistance you gave to me today!!!
Fast, reliable support. 1 min waiting time, and issue fixed within another 2 min. Thank you Mitch Keyster.
This one deserves a raise, in both pay and position. Was extremely helpful, respectful and understanding. Our customer was really stressed out(we are reseller) and the support delivered by Wagiedah made their stress go away, Wagiedah delivered as promised!
Had a great support chat with Mitch Keyster. Helped me instantly to get my issue fixed. Great experience!
I hate validation calls, but Mitch Keyster got it done quickly. Thank you!
共 105 条符合条件的评价