Great service and a very positive…
Great service and a very positive experience. Brandon H was helpful and professional, and I’m very satisfied with the support I received.
About DigiCert, Inc.
Data updated- Website
- digicert.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/5)
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About this business
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
Written by the business, not verified by us.Is DigiCert, Inc. legit?
DigiCert, Inc. (digicert.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptional helpfulness and quick responses when solving technical issues. People deeply appreciate the knowledgeable staff members who guide them through various validation processes smoothly and efficiently. Consumers often mention that live chat agents are very friendly and dedicated to finding prompt solutions immediately. Some reviewers were not happy with communication, noting that emails went unanswered for days and assistance felt remarkably slow. A few other people also felt that complex support cases dragged on for weeks without ever receiving a proper resolution.
Auto-generated from all reviews of this business. For reference only.What people say
Unreachable sales people or maybe just Steven?
If you need to contact your sales person ours is Steven to turn on a feature to renew our certs good luck. You get the run around you might eventually get an email back that doesn't turn on the needed feature and yet your sales person is the only one who can do it. Support can't help and calling the main number those people can't help either. You can leave a voicemail and no one will call you back.
Great support
I contacted support and within 30 mins Fadia Alqutami had expedited our organisation's extended validation to get us up and running with our new TLS cert. Great customer service!
Mitch Keyster's service was…
Mitch Keyster's service was extraordinary, swift, patient and accurate. He gets stuff done!
Valerie gives to me all the support…
Valerie gives to me all the support that I needed validating my organization, we have some difficulties, but she focuses in solve my problem, and finally the process was completed without problems.
Poor experience with DigiCert
Poor experience with DigiCert. It's been almost two weeks since payment and still no clear instructions on next steps. Communication is extremely slow — they don't respond to emails for days. Very frustrating.
Very fast and nice help.
Customer support quickly resolved cert. validation
Zahraa from customer support helped us resolve a certificate validation issue in under one hour. Very happy with customer service
Excellent patience while I coordinated…
Excellent patience while I coordinated with my organization
Amazing service and professional…
Amazing service and professional support, Thanks, Mitch Keyster And Mateoo
Mitch was very helpful
Mitch was very helpful. HE completed our validation in one quick phone call. Thanks Mitch!
We needed support to do and understand…
We needed support to do and understand the validation process for certificates and the customer service was fast and helpful. Mitch Keyster helped us on the process that was quite smooth.
quick support service
Mitch Keyster responded very quickly and helped me complete validation process
Great support
Great support, they helped us validate our domain and get our certificate even when we needed extra help. Special thanks to Rashid Asvat who made all of that happen.
Organization Validation Issues
This morning, I worked with Mitch Keyster on identifying what holdups I had for renewing my certificate. He quickly responded to me on what the issue was and was able to help identify and correct the issue for me.
My Support person BENVINDA was great
My Support person BENVINDA was great . By the end of the chat BENVINDA was able to get me taken care of with a certificate renewal.
I just worked with Digicert Validation…
I just worked with Digicert Validation support. They are always a joy to work with. They take my issues serious and are quick to solve them. Today I worked with Nathan and he was a 10/10 rep. Glad to give him a 5 star call out.
DigiCert goes above and beyond
We were in a time crunch with an expiring cert. Yolanda was my hero today and had to call for verification multiple times due to bad connections. She very informative an told what the next steps would be. I have always had good help and response from the verification chat team... but Yolanda earned HERO status today.
Wagiedah was Awesome
Wagiedah was quick, efficient and quickly helped me validate my certificate.
Valerie really put in effort to…
Valerie really put in effort to validate our multiple organizations.
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