I love digicert
the digicert support validation chat is always top notch, I love them. I don't love a lot of things, I've only said it to my wife once and my children never. I love digicert.
About DigiCert, Inc.
Data updated- Website
- digicert.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/5)
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About this business
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
Written by the business, not verified by us.Is DigiCert, Inc. legit?
DigiCert, Inc. (digicert.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptional helpfulness and quick responses when solving technical issues. People deeply appreciate the knowledgeable staff members who guide them through various validation processes smoothly and efficiently. Consumers often mention that live chat agents are very friendly and dedicated to finding prompt solutions immediately. Some reviewers were not happy with communication, noting that emails went unanswered for days and assistance felt remarkably slow. A few other people also felt that complex support cases dragged on for weeks without ever receiving a proper resolution.
Auto-generated from all reviews of this business. For reference only.What people say
Great experience
We get all our certificates from Digicert as well as VMC through our IP partner(Abion.com, awesome) and everything works perfectly. Did our yearly verification for VMC and spoke to Rashid Asvat who was knowledgeable, thorough, and helpful. He explained the process and how it works to prevent exploitation by AI and we had a nice chat about security. Genuinely brightened my day with his spectacular demeanor. Had a similar experience the first time I did the verification process as well.
Digicert Validation Support
I contacted the validation support chat after a certificate request was in progress for some time. Wagiedah helped me with the initial validations quickly and efficiently. And Hano did the final approval really quickly.
Excellent technical support - Problem solved
I encountered an issue with HTTP DCV validation for an institutional subdomain. Despite my server logs showing successful bot access, the dashboard wouldn't update. Mitch Keyster stepped in and resolved the issue promptly. He demonstrated great technical expertise and understood the specifics of my setup (third-level subdomain without a "www" record). Excellent service and very knowledgeable staff!
Zahraa did a great job guiding me!
Zahraa did a great job guiding me, and she was available very quickly and processed everything insanely fast. Besides that, she was very friendly 🥰
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