Very professional
I have had an very excellent assistance with support agent Edjane. Tries every possibilities to provide a solution. Excellent!!
About DigiCert, Inc.
Data updated- Website
- digicert.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/5)
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About this business
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
Written by the business, not verified by us.Is DigiCert, Inc. legit?
DigiCert, Inc. (digicert.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptional helpfulness and quick responses when solving technical issues. People deeply appreciate the knowledgeable staff members who guide them through various validation processes smoothly and efficiently. Consumers often mention that live chat agents are very friendly and dedicated to finding prompt solutions immediately. Some reviewers were not happy with communication, noting that emails went unanswered for days and assistance felt remarkably slow. A few other people also felt that complex support cases dragged on for weeks without ever receiving a proper resolution.
Auto-generated from all reviews of this business. For reference only.What people say
Thank you Edjane for your support and…
Thank you Edjane for your support and immediate help ;-)
Congratulations to the excellent…
Congratulations to the excellent support provided by Rene and Vita on the certificate validation actions.
Excellent Service and Strong Security
I had a great experience working with DigiCert. One of the standout aspects is the flexibility they offer with multiple verification options, which made the process much more convenient without compromising security. The level of security throughout the entire process was clearly a top priority, and I felt confident knowing everything was handled properly and thoroughly. A special thank you to Edjane Pinheiro, who assisted me during verification. She was extremely professional, efficient, and knowledgeable. She guided me through the process quickly while ensuring every step was completed securely and correctly. Overall, excellent service, strong security practices, and a smooth experience from start to finish. Highly recommend DigiCert.
Great Support
The representative was very kind and helped me to resolve my request.
Amazing customer support
Amazing customer support , super fast cert validation. Support member Wagiedah was exceptional and delivered fast and efficient resolution. Highly recommended.
Excellent support by Edjane Pinheiro
Excellent support by Edjane Pinheiro. He help me out quickly and efficient.
Yolanda helped me out a lot and very…
Yolanda helped me out a lot and very appreciate her help in getting things straightened out.
Great support from validation chat
I've reached out to their validation support for certificate rotation several times and I've always had great support.
Origanization Validation for an EV Code Signing certificate
I had a chat with Wagiedah regarding our organization validation for an EV Code Signing certificate. The issue was resolved quickly. Thank you.
Excellent support from Edjane Pinheiro
Excellent support from Edjane Pinheiro. She quickly located my order, verified the DNS validation, and issued the certificate within minutes. Professional, responsive, and efficient throughout the process. Thank you for the outstanding customer service and technical assistance.
Amazing support by Wagiedah
Amazing support by Wagiedah! I received quick and efficient help today with my OV validation via Live chat. No AI! Kudos :)
Excellent support from Hanse and Brandon during urgent OV validation
I had an urgent OV certificate validation and issuance request for our organization. The validation process was challenging, but I would like to recognize two DigiCert support representatives who made a real difference. Hanse identified the validation issue, helped move the case forward, and arranged the approval process through our organization email. Brandon followed up on the validation, kept the case moving, provided regular updates, and stayed engaged until the certificate was successfully approved and issued. Both representatives were professional, patient, responsive, and genuinely helpful throughout the process. Thank you, Hanse and Brandon, for your assistance and commitment to resolving our case.
Special thanks to Brandon for helping…
Special thanks to Brandon for helping us out when we were in a emergency situation!!!! He would get 6 stars, if I could click that.
it was a chat support By vita for…
it was a chat support By vita for validating our organization for re-issuance. it was instant support and very professional.
Live chat support
Had a live chat with Wagiedah to resolve a validation issue for a SSL certificate we are purchasing. Was very helpful, professional and patient through the process and we managed to get everything resolved quickly.
Edjane Pinheiro
Edjane Pinheiro was quick to solve the issue and provided guidance along the way
Support chat was very easy to use and I got what I need in a timely manner
Valerie was my support today. I fine the support chat was very easy to use and I never have to wait long. Service was very professional; asked the right questions and provided the right solution. Great customer service. Keep up the great work!
Very happy with my experience today…
Very happy with my experience today with DC support - Brandon. Problem was resolved quickly and professionally. I wish others have the same level of customer support as Digicert.
Chat with Brandon:
Chat with Brandon: He help me with my verification problem in a very short time. It was a nice experience with the chat. Perfect for me.
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