DigiCert Validation - BENVINDA
BENVINDA was extremely helpful in helping me to schedule the call for our organization's validation. They were kind and professional and able to answer all of my questions.
About DigiCert, Inc.
Data updated- Website
- digicert.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/5)
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About this business
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
Written by the business, not verified by us.Is DigiCert, Inc. legit?
DigiCert, Inc. (digicert.com) has a 4.8 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their exceptional helpfulness and quick responses when solving technical issues. People deeply appreciate the knowledgeable staff members who guide them through various validation processes smoothly and efficiently. Consumers often mention that live chat agents are very friendly and dedicated to finding prompt solutions immediately. Some reviewers were not happy with communication, noting that emails went unanswered for days and assistance felt remarkably slow. A few other people also felt that complex support cases dragged on for weeks without ever receiving a proper resolution.
Auto-generated from all reviews of this business. For reference only.What people say
Valerie in Validation Support was very…
Valerie in Validation Support was very helpful. I was having difficulty getting a validation call. I chatted with her in the Validation Chat and she was able to call me so the I could get my certificate reissued. I appreciate Valerie's support.
Valerie on live chat was a star
Valerie on live chat was a star, even though we messed up with a typo on validation, she was patient and professional. 100%
Very quick service with multiple DV…
Very quick service with multiple DV challenges. Valerie was very helpful and quick to resond
Got stuck with account access issues
Got stuck with account access issues, chatted to the bot. Bot transferred me to live agent Cedric, issue was resolved ASAP after verfication. Great service, secure software, win for all. Digicert remains the best of the best
Daniela was helpful,thankyou,clear…
Daniela was helpful,thankyou,clear explanations given
Great support from Mitch Keyster!
Great support from Mitch Keyster! Mitch guided me calmly and clearly through the entire validation call. He explained every step well, was patient throughout the process, and made everything very easy to complete. Excellent and professional support. Thank you, Mitch!
Digicert Feedback
Thanks to Valerie my issue has been solved and I have been able to renew a certificate. She's an excellent professional and human being.
Edjane provided the great support and…
Edjane provided the great support and clarified all my quires regarding the Code Signing Certificate
Wagiedah was incredible
Wagiedah was incredible. This is the kind of customer service that we deserve. Fast, clear, and definitive.
Tech engineer Wagiedah was instrumental…
Tech engineer Wagiedah was instrumental in resolving my issue quickly and professionally. Great customer service
Thanks for Mitch Keyster from Digicert…
It was great interacting with Digicert support. Thanks for Mitch Keyster for his understanding and quick assistance with Org validation.
Excellent service from Valerie and Aumari.
With the various recent changes to the DigiCert portal and certificate expiration policies, it is easy to get confused; however, the personalized attention from their representatives is precise and offers excellent guidance. First, Aumari Martinez provided excellent service via both email and video conference, and later, the assistance I received via chat from Valerie was also excellent. I am very satisfied with the service. Con varios cambios que se han realizado últimamente tanto en el portal de DIGICERT como las políticas de vencimiento de los certificados uno tiende a confundirse, sin embargo la atención perosnalizada de sus ejecutivos es muy puntual y con una orientación excelente. Primero de AUMARI MARTINEZ, una excelente atención tanto por correo como por videoconferencia y posteriormente vía Chat con VALERIE es una excelente atención atmbién. Estoy muy satisfecho del servicio.
DigiCert for certificate
We've been using DigiCert for our certificate management and the support experience has been outstanding. Response times are fast, the team is knowledgeable, and issues get resolved without unnecessary back-and-forth. It's rare to find this level of responsiveness at scale. Would definitely recommend DigiCert to any IT team looking for a reliable PKI partner.
Excellent and fast support
Excellent and fast support. Especially from Vita
Great support from Cedric
Had a tricky subscription question. Managed to speak on Zoom to Cedric in the support team within 5 min. Everything got sorted in 3 min. Super efficient and professional !!
Kaythlynne Dennis was very helpful…
Kaythlynne Dennis was very helpful getting a company verification done.
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