Hi John, Thank you so much for your kind words regarding John Tarantino. We are delighted to hear that he has provided such excellent support in assisting with your cruising needs, particularly in ensuring the necessary handicapped cabin arrangements for your cruise.
Hi CG, Helping our clients navigate the planning process and finding the perfect cabin accommodations—especially when accessibility and comfort are involved—is very important to us! We are pleased to hear our agent was able to find a stateroom that makes navigating the ship easier for your husband.
Dear Karen,
Thank you for booking with Direct Line Cruises and for your continued loyalty. Please accept our sincere apologies for the extended hold time you experienced.
Due to a high call volume following our Independence Day Sale, our response times have been longer than usual. We appreciate your patience and completely understand the frustration this delay may have caused.
We are glad you were able to complete your booking online. We will have someone reach out to you shortly to see if there is anything else we can assist you with.
Thank you again for your feedback and for continuing to book with Direct Line Cruises.
乔安妮知识渊博,彬彬有礼,很有耐心。 我感谢 Direct Line Cruises 的专业知识!
芭芭拉·雅布隆斯基
Direct Line Cruises 回复2026-07-08
Hi Barbara, Thank you for sharing your feedback with us. It is wonderful to hear that Joanne was so knowledgeable, courteous, and patient throughout your booking process.