Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
以上内容由商家自行提供，未经平台核实。dresslily（dresslily.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 885 条用户评价，属于购物与时尚分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 95% 的差评；近 12 个月新增 16 条。数据最后更新于 2026-10-24。
The designs are eclectic and beautiful, I was able to find many "one of a kind" designs that still worked well with each other and my existing wardrobe. Shipping speeds were slower (it WAS the holidays, though) than advertised, and a few sizes are a bit smaller than expected, but overall a great experience and will be back soon.
If you do your research you will know that sizes run small and shipping can take awhile. Items are not made of high quality fabrics but what are you expecting for the price? Theyre fun prints and styles and are cheap. Customer service is great and fairly fast at responding.
I started purchasing from Dresslily last year and have bought a number of items from them. So far I have nothing to complain about. You have to be sure to look up the sizes of each individual item using the size chart. What is a 1XL for one shirt may be a 3XL for another. As long as you check that properly you shouldn't have a problem and on the rare occasion that I have received something that is not as I expected, they have quickly put it right. So I'd have to say so far so good.
I bought some clothing from this site it was literally made out of rice paper it disintegrated in the washer. I also bought some electronics and lights all the batteries were taken out and those are only the products that came they were several items that didn't even show up.
Dear MainLark, We are sorry your order has not met your expectations. Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices. In order to give you a suitable solution to solve this problem would you mind send us your valid order number? We look forward to your reply, Once again we apologize for any inconvenience caused. dresslily Customer Support Team
clothes are amazing quality. sleeve lengths are given which are important for people with long arms like me. excellent with answering questions and helping.
Great prices, good material, love all of the unique designs. Sadly I can only buy one every now and then. Wish I could buy all of them haha.
I purchased somethings for my Daughter 15 & God Daughter 13.. The clothes were as seen on the site and looked cute on as well. They have a huge selection for all of your needs whether it is for you or a picky rebellious teen. I nailed both of their styles in one place, not always an easy task.
I placed my order on 1/24/20 with expedited shipping. On 1/30/30, I was told through chat that my order was packed and ready to be shipped. On 2/2/20, I placed a ticket asking where my order was. That day, I got the same canned response that my order was packed and ready to be shipped, and that I would receive my tracking number shortly. On 2/3/20, I responded that I had already been told that by them, and wanted to know when it would ACTUALLY ship. On 2/4/20, a service rep said that Chinese New Year is happening until Feb 9th, and they will start shipping things again on Feb 10th. NOWHERE in the ordering process did they mention this delay, nor was it a part of my shipping estimate. Why in the world would I pay for expedited shipping if it would be weeks before they would ship it? I responded as such, and added that they really should have mentioned that on the site or in the shipping estimate, before I sent them money. On 2/5/20, they said sorry for the inconvenience, here's a 10% coupon on your next order, and STILL didn't tell me when I would actually have my order. On 2/9/20, they randomly sent me the same canned response about Chinese New Year, and that they would start shipping again on 2/10/20. I did happen to see that they added a banner on the site mentioning Chinese New Year, though. Today (2/26/20) I tried to cancel my order on the site. I was prompted with a message that said "Your items are packed and ready to ship, are you sure you want to cancel?" I clicked 'Yes." I got a second message that said "Your items have already shipped and you can no longer cancel." I reached out via their chat portal and was finally put in touch with an actual human being, Juan. Juan said that he could still cancel my order for me, so I asked him, "How is that possible? The site told me it already shipped." He replied that it was packed, but it must have been a mistake about it having shipped. I asked how long it would take to get my money back, and he said he could issue a refund as a gift card to the site immediately, or it would take 7-14 days to get it back on my card. I asked how long will it actually take to ship my order, and he said they "expect to ship the items before 2020/3/6." A FULL SIX WEEKS AFTER I PLACED MY ORDER. I asked him to cancel my order and put the money back on my card. He was very nonchalant and acted like this is a completely normal occurrence, and although I know it wasn't directly his fault - come on. This was the worst experience I have ever had ordering anything online. They lied to me repeatedly about the process and my order. I ordered a few bathing suits and dresses for an upcoming cruise, and have had to make other purchases, even though I gave ample time to receive this order in normal circumstances. I will never order from them again, and I will tell literally everyone I know how terrible they are.
Dear Amanda， We are sorry for this inconvenience and empathize with your frustration. We have canceled your order and refunded to your payment account. We will submit your issue to our related department and make some improvement in the future.We have sent you a ticket, would you mind checking again？ Once again we apologize for any inconvenience caused. dresslily Customer Support Team
I ordered a Christmas dress and a winter coat. Both were beautiful and highest quality. I will be ordering again!!!
Awesome place to shop, any problems is met quickly and their sizes are true
I have always loved shopping at DressLily. There are so many options and I love the prices!
Had an unfortunate experience with dresslily. After carefully looking through the sizing charts of the dresses I wanted, I placed my order. Not only was the order late, but one of the dresses was no longer in stock by the time they shipped my package. The dress that did show up was made of very poor material and was two sizes too small even though the tag said large. Guess it's a child's large? There was an attempt for a refund of the missing dress but I haven't seen the results yet. Btw they changed the look of the website over Christmas, using pictures of higher quality dresses then what I had received.
Dear Elizabeth, Thank you for taking the time to write a review. All of our dresslily clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction. On all our dresslily product pages, below the product description, we offer a clearly marked size chart. We ask that all customers refer to this before purchasing. We encourage customers to use their exact measurements when selecting a size to ensure they choose the correct one. We have already send you a ticket which has a full refund option of these items to solve this problem. Would you mind kindly check it once? We hope to hear from you soon. dresslily Customer Support Team
Honestly, I look at the few answers they give where they stress with capital letters that they want your VALID order number and I thought it was HUGELY insulting to their poor customers. I have nearly ordered from them twice now, once under the name of rose gal and now dresslily. Apparently, this is the same company and they have not just two but EIGHT clothing businesses registered to this same location. These are nothing but knock-off cheap tat and anyone who doesn't research independent reviews is likely to take a hit to their bank account with nothing to show for it, unless you are one of the lucky few who get some cheap rags sewn together in a haphazard way. Thank you trust pilot for being here so people can be warned beforehand. Never buy from a company that does most of their business on facebook, unless they are a small, local firm with reviews from a known source. We are lucky that there are ways to learn about and avoid these cowboys now!
Dear Madysin, Thank you for your comment. We hope to clarify the "valid" words you mentioned marked in uppercase Some customers may not be able to view our emails carefully, so they may ignore some information that they need to provide. We are committed to solving the problem of customer feedback. We cannot find any relevant order information of the customer through the customer's text comments. In order to solve the customer's problem as soon as possible, we hope that the customer can provide us with the correct order number to verify the problem. In addition, ROSEGAL and dresslily and sister brands, so they belong to the same company. Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices. If you have any more questions about your order status please contact us via our Support Center：[email protected] dresslily Customer Support Team
Not happy with shipping or service. Still have no clue what my purchased items are like. This will be my first and last time ordering from here.
Dear Ms. Queen， Thank you for contacting us regarding your order. We are sorry for any inconvenience.After tracking your parcel on the tracking site, we are sorry to inform you that the tracking number is inactive right now. May I know your order number and your issue in detail? You can find your order number in: My account >> My orders here: https://login.dresslily.com/m-users-a-sign.htm. We will do our best to help. dresslily Customer Support Team
I have placed 2 orders so far and they have arrived quickly, fitted well and had no problems, I have just placed my 3rd order, no complaints.
Don't know ANY Dresslily addresses....I NEVER got a return address for Dresslily returns or exchanges....This company is unknown! I will notify the Better Business Bureau....Don't do business with this unknown company....
Dear Joachim, We regret to hear that you are having sizing issues. On all our dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size. We have sent you a message via our Support Center. Please kindly login to your account and reply to us there. We look forward to your reply, Once again we apologize for any inconvenience caused. dresslily Customer Support Team
Ordered few shirts 3 weeks ago. Still not shipped. Last week they told me that they have everything ready and will be shipped today. Now telling me its delayed due to corona virus. When i pressed the refund button the system says your order is already shipped. Liars!!!
Dear Jasmit, We sincerely apologize for not having shipped your order(s) out yet due to the spread of the new coronavirus. We checked that your order products are currently available and we can ship immediately. We have already send you a ticket ,would you mind kindly check it once? We will try our best to help you. dresslily Customer Support Team
You’ll have as much luck getting an inheritance from a Nigerian Prince as you will getting your product from DressLily. 16 days and counting, still not shipped and standard reply of “order in stock and ready to be shipped!” from them. Issue is now with PayPal, kicking myself for not googling them before making a spur of the moment purchase. Online shopping is truly the Wild West folks. Please protect yourself and steer clear of this gang of Chinese robbers. IN REPLY TO DRESSLILY COMMENTS- No, this is not a valid reason. I was assured by your service team the item was “in stock and ready to be shipped”. Then I waited weeks and it was NOT shipped. Then I contacted you and you would not reply to my communications. Then I requested a refund and threatened to go to PayPal. Still silence. Then I went to PayPal and got my money back.
Dear Melanie, We are sorry for this situation. All of our items have varying processing times based on their warehouse location and stock availability. With some products, you may choose the warehouse option, and may be able to reduce the dispatch time. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page. The total time it will take to receive your order will be the dispatch time plus the shipping time. We have already send you a ticket .Would you mind kindly check it once? Once again we apologize for any inconvenience caused. dresslily Customer Support Team
I have it on good authority (and I believe it to be true also) that there's a reason why it takes SO LONG to receive an order from these people....it's because they don't actually stock ANY of the clothes they sell on their website. When they manage to con somebody....ooops, I mean "make a sale'', Dresslily contracts with seamtresses and tailors and small children....ooops, I mean "other people who can sew" and it's at that point that the sewers create your item by following the picture as best as they can... and they earn very little doing it. That's why Dresslily is so upfront with their disclaimers that the clothing "may not have the same shape" but "it will be the same style." So in other words, the sizes will be wildly inconsistent even between the same item, the material may or may not match the color or pattern on the website, and there won't be much shape, form or detail to any of it. All skirts will look like sacks regardless of the design--forget about pleats, pockets, belt loops, actual waistbands, the long flowing maxi skirt or tight pencil skirt- they'll all look pretty much the same- like a sack. And because of Dresslily's disclaimer, they'll be covered (after all, they DID warn that the clothes may not have the same SHAPE as the website pictures, but a sack IS a "style", right?) There are so many legit and local (ie; US) websites that there's no need to mess around with this one, and hopefully, you won't even take that chance. Just not worth the headache!!
Dear Linda, We sincerely appreciate your feedback. The stock and availability we display on website are for your reference only. As we strive to provide the most accurate and timely information, availability may change between when you add items to your shopping cart and when we receive orders. Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices. On all our dresslily product pages, below the product description, we offer a clearly marked size chart. We ask that all customers refer to this before purchasing. We encourage customers to use their exact measurements when selecting a size to ensure they choose the correct one. If you have any further queries, please contact us and we will be more than happy to assist you. dresslily Customer Support Team
Awwwful service couldn't even have a refund. Given numerous "VALID" order numbers yet they just keep asking like its an automated answer. Just ad to bin the cheap tat in end. Avoid!!!!
Dear Mprice, We are sorry for any inconvenience caused. We will forward your report to our relevant department to make some improvements. In order to give you a suitable solution to solve this problem would you mind send us your VALID order number? We will try our best to help you. dresslily Customer Support Team
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