DSers-AliExpress | 1688 Dropshipping

Berkan Utuş美国 · 写过 1 条评价 · 体验于 2026-06-16 · 发表于 2026-06-16

So far it looks good and customer service is professional

So far it looks good. I had a question and support helped me right away and they're really quick. special thanks to Elora!

They r good peoples i love thier help

I am new to using DSer and Jasmine has…

I am new to using DSer and Jasmine has done an amazing job with helping me understand and know how to get done what I needed to. I feel more at ease and know what do now and I would definitely recommend DSer and their great customer service. Thanks Jasmine!

NestHomeMarket.Com美国 · 写过 2 条评价 · 体验于 2026-05-28 · 发表于 2026-05-30

I was supported by a DSers person named…

I was supported by a DSers person named Kimi, and he gave me a lot of information about price changes on the online store. I will be grateful for all the help. I endup deleting several products because not enough information was given to replace products out of stock. Many times variants were in red and impossible to set them or to save.

Good stuff

Good stuff! Very good personell and service. The website could be easier to navigate etc but overall a good service

Umer Butt巴基斯坦 · 写过 1 条评价 · 体验于 2026-05-18 · 发表于 2026-05-18

good customer service

My experience was good with the customer associate.

Beware of this app

Beware of this app. Don't ever install it. I installed it on 1st of January, I cancelled it the same day, and they charged me now on 19th of February without any warning. Total SCAM. Once you install it, you will be charged regardless.

I reported Aliexpress to Dsers for…

I reported Aliexpress to Dsers for Scamming me. Dsers only has Facebook messenger chat. When Reporting to Dsers and asking why they are involved with a scam company and is there best partner AliExpress, **WOULD YOU BELIEVER THIS. Dsers REPORTED MY FACEBOOKO ACCOUNT TO GET IT SHUT DOWN, now I can't talk to dsers until the Facebook Appeal is completed. LOOK AT ALIEXPRESS REVIEWS, LOOK AT DSERS REVIEWS AND THEN EXPERIENCE DSERS FOR YOURSELF. There is NO WAY Dsers is 5 Stars and their NUMBER ONE PARTNER THAT THEY PUSH ON EVERYONE IS A PROVEN SCAMMER ALIEXPRESS. THERE IS OBVIOUSLY SOMTHING PAID GOING ON BY TRUSPILOT HERE AND STUFF. Dsers JUST REPORTED ME ON MY FACEBOOK. MY FACEBOOK FOR ASKING WHY THEY CONTINUE TO SCAM WITH ALIEXPRESS. *After Dsers Reply... haha Dsers reply over 8 months later, another scam trick. There reply says they wouldn't do that, not they didn't, they did do it. They were angry that I wouldn't accept being scammed by Dsers and their recommended best partner in crime AliExpress. My Bank Agreed and Refunded all the Money scammed from me Through Dsers through AliExpress. The Bank uses ChargeBack and just gets the money back from Proven Scammers. Everyone should be going to their bank and using ChargeBack against Dsers and their partner in crime Aliexpress. AliExpress Is a Proven Scammer, Dsers recommends AliExpress as its best Reputable Source. They are partners together in scamming. My Bank and the Regulatory Autorities All agreed. I have had nothing to do with Dsers for over 8 months but I had to reply to there Scam Response. How is Dsers still operating after they have been caught and reported Multiple times for being Proven Scammers??

Oleh Savchuk美国 · 写过 15 条评价 · 体验于 2025-12-01 · 发表于 2025-12-27

Good service before, but serious refund & PayPal issues now

I’m honestly disappointed writing this, because my past experience with DSers was actually good. The tool itself worked well for me, and support used to be responsive. However, over the last month my experience has changed completely. I started a trial and canceled it properly, following DSers’ own instructions. Since then, my refund has been delayed for almost one month, with repeated explanations about internal PayPal issues. Support replies are polite but very repetitive and offer no real resolution — just “we forwarded it to the internal team” over and over again. (template one) What concerns me most is that DSers continues to accept PayPal payments and advertise PayPal as a payment method, while openly admitting they are currently unable to process refunds through PayPal. No alternative solution or compensation was offered during this long delay. I don’t believe this is how customers should be treated, especially when their money is held without service and without a clear refund date. I really hope DSers resolves their payment issues soon, because the product itself has potential. But until this situation is fixed, I would advise new users to be cautious and avoid subscribing until refund processing is fully functional again.

Dalass Global Ltd马里 · 写过 3 条评价 · 体验于 2025-11-10 · 发表于 2025-11-10

🚨 Important Message to All E-commerce Entrepreneurs and Dropshippers Worldwide! 🚨

I want to share a very disappointing experience I had with DSers, so that others don’t fall into the same situation. I installed DSers just to test the app during the free plan period. After testing, I realized it wasn’t suitable for my business needs, so I uninstalled it immediately. To my surprise, DSers still charged me $47 USD, even though I never used any paid plan. What’s worse — they admitted it was their mistake, but they told me I must pay first before they could issue a refund. This is completely unacceptable and unprofessional. 👉 So I’m warning all e-commerce owners and dropshippers — please be very careful before using DSers. Even during a free trial, you might end up being charged for a service you never actually used. We all work hard to build our businesses honestly, and we deserve platforms that respect their users and act with integrity. ⚠️ Be cautious, stay informed, and don’t let anyone take advantage of your trust.

Dalass Global Ltd马里 · 写过 3 条评价 · 体验于 2025-11-01 · 发表于 2025-11-06

🚨 Warning to All E-commerce and Dropshipping Entrepreneurs! 🚨

I’m sharing my experience to protect others from facing the same situation I did. DSers presents itself as a professional platform, but their actions prove otherwise. 👉 They charged me for a service I never used, and despite all the evidence I provided, they refused to acknowledge their mistake. 👉 While other apps like Loox acted professionally, admitted their error, and resolved the issue quickly, DSers chose to ignore responsibility and forced the payment instead. 👉 Their support team is slow, unprofessional, and completely lacks accountability. This is unacceptable behavior from a company that claims to support Shopify merchants in building their online stores. Such conduct damages the credibility and trust of the entire e-commerce industry. I want to warn everyone planning to start a dropshipping business: ⚠️ Be very careful with DSers. There are far more reliable and honest alternatives out there. I will continue to share my experience publicly so that the world knows how DSers truly treats its users.

Dalass Global Ltd马里 · 写过 3 条评价 · 体验于 2025-11-01 · 发表于 2025-11-05

Extremely Disappointed — Unfair Charge and Poor Customer Service

⚠️ A Deeply Disappointing Experience with Shopify and DSers – An Injustice That Must Be Exposed My name is Daouda Kamissoko, founder of GoldenHavenStore.com, a Shopify store I built with dedication and transparency. A few days ago, I installed the DSers app on my Shopify store simply to test its performance. I never used the app for any order, integration, or paid service. After testing, I uninstalled it immediately, assuming that no charges would apply. However, to my surprise, Shopify and DSers charged me for a plan I never used — a completely unjustified bill. I immediately contacted both support teams, clearly explaining the situation and providing proof. The Loox app team quickly admitted their mistake and credited my invoice, showing professionalism and respect. ✅ On the other hand, DSers and Shopify continue to pass responsibility back and forth without solving the issue. DSers confirmed that they had sent a ticket to Shopify Billing to cover the charge (Ticket #61395464), while Shopify claims that they cannot remove the bill and that I must pay first before being refunded — which is absolutely unreasonable and unprofessional. It has now been over four days since I have been requesting a simple and fair resolution. Yet, my store remains deactivated, and both companies refuse to take accountability for their mistake. 👉 What I am denouncing here is not just a billing error — it’s a serious lack of professionalism, transparency, and respect for merchants. No serious company should ever charge a merchant for an unused service, nor block a business because of their own internal billing error. I am sharing this story publicly to warn other entrepreneurs and store owners around the world: be very careful with these platforms, and do not hesitate to stand up for your rights when facing unfair treatment. Transparency, fairness, and respect for customers are the foundation of any trustworthy business relationship. I therefore call on Shopify and DSers to resolve this matter immediately, reactivate my store, and stop forcing merchants to pay for their own mistakes. — Daouda Kamissoko Founder, Golden Haven Store

dsers dint reccommend doing this

🚫 Honest Review of DS Shippers 🚫 *“This service is a complete waste of money. First, you pay an upfront fee just to use it monthly. Then you have to find and upload all the products yourself. If a product has more than 100 variants — forget it, you can’t even upload it. Once it’s on your website, you have to rewrite every single thing — titles, descriptions, variants, and even the costs. And unless you already set your pricing markup, you’ll have to go back and do that too. To make it worse, they take 50% of the product cost on top of what you’ve already paid, while you do all the work. And when it comes time to advertise? You’re not even allowed to use their stock images — you have to take your own photos. Between the fees, the restrictions, and the workload, this service delivers no value. You’re paying them to make your job harder. Don’t waste your time or money.”*

Disappointing Support and Lack of Real Help

I'm writing this review because I'm extremely frustrated with the customer support for DSers. When I ran into a critical issue with my TikTok Shop orders not syncing correctly, I reached out for help, hoping to get a solution tailored to my problem. Unfortunately, the support was a major letdown. I only received generic, copy-pasted answers that didn't address the specific error message I was getting: "TikTok must place orders for items shipped from locations outside of China." The agent just kept repeating standard troubleshooting steps that I had already tried, without any real attempt to understand the complexity of my issue with the Shopify and TikTok integration. It's clear that their support team is not equipped to handle anything beyond the most basic problems. If you run into any unique technical issues, don't expect any real assistance. The app might work for simple dropshipping, but the support is useless when you need it most.

DO NOT USE THE DSERS APP .

DO NOT USE THE DSERS APP . If I could give ZERO stars , I would . The Dsers app is rubbish . It ruined my Shopify store . Plz explain how my products which had 1-40 variants each could become out of stock ? Impossible ! but I kept getting messages that they were down to Zero . so all of the work I put into this store is now ruined . Dsers , you owe me a refund . I paid $80 to a money grabbing company that can't provide a service that I paid for . Don't use this app and don't be fooled by the 5 star reviews .. it's their employees , families , friends that have written bogus reviews . To finish this review I contacted Dsers via messenger to inquire why this has happened and Risk who is a Dsers Rep even mentioned that there may be a flaw in the Dsers system , even a guy who works for Dsers says that their app doesn't work properly . This is beyond a joke , I will be contacting Dsers for a refund .

Tom R荷兰 · 写过 33 条评价 · 体验于 2025-02-08 · 发表于 2025-02-22

shi..y company in total violation of…

shi..y company in total violation of privacy laws in the EU and the US! They sell your data to African scammers. if you wonder where from the emails from so called "shopify experts" aka Nigerian scammers coming from, this is your answer. It is this app that sells customers data to scammers! it is not shopify, it it these dropshipping apps that do this.

Using DSers was a huge mistake

Using DSers was a huge mistake. Teresa and Esfania offered no real help, and their constant delays for a simple refund were beyond frustrating. Don’t rely on this service.

Chundary Hassan巴基斯坦 · 写过 1 条评价 · 体验于 2024-12-27 · 发表于 2024-12-30

A bit hectic to manage for new users

So i starting using it on shopify first thing its rates change from ali express to desers app second thing its a bit of mess and difficult for new people maybe it was more easy dashboard that will do the work but there facebook support is great reply within a minute or 2 and helps you out

Ade英国 · 写过 1 条评价 · 体验于 2024-12-10 · 发表于 2024-12-10

I had aExceptional Support Experience with DSersn issue with subscription…

I encountered a subscription issue through Shopify and reached out to DSers support via the app. Blanca promptly resolved the problem, and I truly appreciate the swift response and assistance provided. I hope to receive this level of support consistently in the future.

DSers is the app layer between Shopify…

DSers is the app layer between Shopify and AliExpress. Made an order through DSers and it took a month to receive. Communication was laughable. Once I received the product a month later it was in the wrong box, opened, no instructions and was used. I don't know if that's considered a scam or fraud but there is no way these reviews are real.