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DSers-AliExpress | 1688 Dropshipping

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244 reviews

4.5244 reviews
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About DSers-AliExpress | 1688 Dropshipping

Data updated
Website
dsers.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
212 reviews
Replies to negative
83% (20/24)
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About this business

DSers is a comprehensive e-commerce solution. The most popular tool is DSers dropshipping app which helps over 4.5M online merchants who source on AliExpress and sell with Shopify, WooCommerce and Wix grow their business in an easier way. ⭐⭐⭐⭐⭐ 23000+ Votes on Shopify App Store

Written by the business, not verified by us.

Is DSers-AliExpress | 1688 Dropshipping legit?

DSers-AliExpress | 1688 Dropshipping (dsers.com) has a 4.5 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, friendly, and always ready to help solve complex issues efficiently. People love how quick the communication is, noting that agents resolve questions in no time while maintaining a warm and welcoming attitude. Reviewers note that the support team provides clear guidance step by step through any website configuration or import list challenges. Consumers truly appreciate this professional assistance and patience, which makes their overall journey remarkably smooth, reassuring, and completely stress-free. Everyone feels completely supported throughout the entire process, making future interactions enjoyable.

Auto-generated from all reviews of this business. For reference only.

What people say

Regina helped me to help my customer

Regina helped me to help my customer. Good service!

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-24

Hi Stacy, Thank you for sharing your experience! It's wonderful to hear that Ragina has helped you process your orders. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. Best, DSers Team

Excellent support and very patient…

Excellent support and very patient customer service. The support agent helped me resolve my problem. Very professional, kind, and responsive throughout the whole process. Highly recommended!

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-20

Hi OM, Thank you so much for sharing your wonderful experience with us! 😊 We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Customer service is available 24 seven…

Customer service is available 24 seven via Messenger and they always managed to fix the problem I'm calling about. RYO was helpfulk today. Fixed my problem in under 2 min.

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-20

Hi Randy Tritin, Thank you so much for sharing your great experience with us! 😊 We’re happy to hear that our support team was able to assist you quickly and solve your issue through Messenger. We’ll also share your kind words with RYO — we’re glad to know that his support made your experience better. Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Very kind and warm

Very kind, swift, prompt, warm, enthusiastic and helpful (resourceful as well) customer support. Didn't take more than a minute to get a response from support after messaging them. Top tier service.

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-21

Hi Bior Kuir, Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had such a positive experience with our support team. Providing fast, friendly, and helpful assistance is always something we strive for, and we’re glad our team could support you whenever you needed help. Your kind words and recognition mean a lot to us and encourage us to continue delivering better service to our users. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Dear DSers

DSers , Best company in services , when i think about quit from all this business , i just stop and thinking , that will mean i will loose the contact with this company , so here i am back again , thank you Claire .

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-21

Hi Silver Sphere, Thank you so much for sharing such a heartfelt message with us! 😊 We truly appreciate your trust and support. Knowing that DSers has become a meaningful part of your journey means a lot to our team. We’ll also share your kind words with Claire — we’re glad she was able to support you along the way. We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you. If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

they have charged me 118 dollar for…

they have charged me 118 dollar for accidetal free trail subcription and not refunding it now like genuine services do if u ask for refund for accident subscription neither providing data for shopify store from where they charged

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-20

Hi Waseem Raja, We’re sorry to hear about your experience and we understand your concerns regarding the unexpected charge. We’d like to look into this further and help clarify what happened with your subscription and refund request. However, we’ll need some account details to check the specific situation. Please feel free to contact our support team at [email protected], or reach out to us via our official Facebook page: https://www.facebook.com/DSersOfficial/ Our team will be happy to review your case and assist you further. We appreciate you bringing this to our attention and hope we can help resolve this for you soon. Best regards, DSers Support Team

Had slight complications setting up…

Had slight complications setting up mapping from AliExpress. Celia was fantastic very fast and to point of fixing my problems with several solutions and very reassuring throughout the whole conversation! Great Job !

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-20

Hi Keaton Morgan, Thank you so much for sharing your experience with us! 😊 We’re glad to hear that Celia was able to quickly assist you with the AliExpress mapping issue and provide helpful solutions throughout the process. We’ll make sure to share your kind words with her — your recognition means a lot to our team. We always strive to provide professional and reassuring support to help our users solve challenges smoothly. If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

Excellent

Excellent, Great as usual.

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Zahir Rabbani, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️ We had an excellent experience working with our technician to troubleshoot a tricky AliExpress issue. They were incredibly helpful, efficient, and effective throughout the process. We’re very pleased and grateful for their support!

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Ruben, Thank you so much for sharing your wonderful experience with us! 😊 We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

The agent was skilled to resolve an…

The agent was skilled to resolve an outstanding issue. professional and patience. Great customer service

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Lucie, Thank you so much for sharing your wonderful experience with us! 😊 We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

GOOOOOD GOOOOD

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Farah Adam, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!

Colleen from Dsers was really helpful…

Colleen from Dsers was really helpful 10/10 thank you

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-21

Hi Bright Buy, Thank you for taking the time to leave us your feedback! 😊 We’re glad to hear that Colleen was able to support you. We’ll make sure to share your appreciation with her — it’s always encouraging for our team to know that our efforts make a positive difference. We truly appreciate your trust in DSers and wish you continued success with your business!

The support team were very helpful and…

The support team were very helpful and replied as soon as possible, with detailed information tha I needed, really recommend this!

Reply from DSers-AliExpress | 1688 Dropshipping2026-07-21

Hi Elaz, Thank you for sharing your experience with us! 😊 We’re happy to know that our support team could provide the information and assistance you needed. Helping our users solve problems and move forward with their business is always our priority. Your recognition means a lot to our team, and we truly appreciate your trust in DSers. Wishing you continued success, and we’ll be here whenever you need support!

thank you u r the best

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-07

Hi Amro Ghail, Thank you so much for sharing your wonderful experience with us! 😊 Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

amazing assistance and very helping and…

amazing assistance and very helping and welcoming .

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-07

Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!

Great experiece with customer service.

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-07

Hi Muhammad Asif, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!

Luna was very helpful with asking my…

Luna was very helpful with asking my question

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi CORY BLOOMFIELD, Thank you so much for sharing your wonderful experience with us! 😊 We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

The best service

The best service. reply right away

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!

Excellent Customer Service

Reply from DSers-AliExpress | 1688 Dropshipping2026-08-05

Hi Marta, Thank you so much for sharing your experience with us! 😊 We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you. If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!

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