DSers is a comprehensive e-commerce solution. The most popular tool is DSers dropshipping app which helps over 4.5M online merchants who source on AliExpress and sell with Shopify, WooCommerce and Wix grow their business in an easier way. ⭐⭐⭐⭐⭐ 23000+ Votes on Shopify App Store
Written by the business, not verified by us.DSers-AliExpress | 1688 Dropshipping (dsers.com) has a 4.5 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, friendly, and always ready to help solve complex issues efficiently. People love how quick the communication is, noting that agents resolve questions in no time while maintaining a warm and welcoming attitude. Reviewers note that the support team provides clear guidance step by step through any website configuration or import list challenges. Consumers truly appreciate this professional assistance and patience, which makes their overall journey remarkably smooth, reassuring, and completely stress-free. Everyone feels completely supported throughout the entire process, making future interactions enjoyable.
Auto-generated from all reviews of this business. For reference only.Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
They have been easy to use and setup for auto fulfilment. The customer support was responsive and amazing at helping me set up my account. The service makes me feel confident that I can accomplish my goals.
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has helped you with an easy setup for auto fulfillment and that our responsive, amazing customer support made you feel confident in accomplishing your goals. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
They also answer my questions fast and efficient.
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has helped you by answering your questions fast and efficiently. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
well their customer service is really active , that's literally one of the quickest i've ever come accross in my life . and it's really helpful to
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has provided you with one of the quickest and most active customer service experiences you've ever come across, and that it's been really helpful to you. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
So nice and helpful!! Loving this app !
Hi Brook Witzke, Thank you so much for your kind review! We’re glad to hear that you’re enjoying DSers and had a nice experience with us. We truly appreciate your support and the time you took to share your feedback. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Answered my questions promptly and with professionalism. Thanks!
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has helped you by answering your questions promptly and with professionalism. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has provided you with great support. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
After years i‘ve used this Service again. The Support and Service of Sia was insane. She answered me in seconds und solved every question and problem i had. Thank you Sia! 🙏
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has helped you through Sia's great support and service—answering in seconds and solving every question and problem you had after coming back to us after years. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
Thanks ,Aimee ,for helping me..What a great experience..Fast answers,nice persons..
Hi there, Thank you for sharing your experience on Trustpilot! It's wonderful to hear that DSers has helped you through Aimee's support, providing fast answers and a great experience with nice people. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. And if you know someone who could benefit from DSers, we'd be grateful for the recommendation. Best, DSers Team
Very helpful, issue fixed promptly
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
always ready to help, speedy and cordial. never had a problem every time I seek for help and support. thank you Sandy and Colleen
Hi Laurice Mendoza, Thank you so much for your kind review! We’re glad to hear that you had a positive experience with DSers. We truly appreciate your support and the time you took to share your feedback. We’ll also make sure your thanks are shared with Sandy and Colleen. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Aurora from DSers team was very prompt and helpful. She went above and beyond, to get me information I needed and a pleasure to chat with.
Hi Kaitland Sanchez, Thank you so much for your kind review! We’re glad to hear that you had a pleasant experience with DSers. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. Thanks again for your support!
fast reply service from Cyril, sent the problem to the higher ups, hope i get a fix to this soon!
Hi Ziad Adam, Thank you for sharing your feedback with us! We’re glad to hear that you received a quick response, and we appreciate your patience while your issue is being reviewed by the right team. We hope everything can be resolved for you soon. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Hi Louise, Thank you for your kind review! We’re glad to know that you had a positive experience with DSers, and we truly appreciate you taking the time to share your feedback. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Hi Roshan, Many thanks for your kind review! We’re glad to hear that you had a great experience with DSers. Your feedback and support are truly appreciated. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Hi Peter Csatari, Thank you for sharing your feedback with us! We’re happy to hear that you had a good experience with DSers, and we truly appreciate your support. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Hi Huong Chu, Thank you for your kind review! We’re glad to know that you had a positive experience with DSers. Your feedback is greatly appreciated, and we’re happy to have your support. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
best app for dropshipping and best customer service
Hi Qadeer Ahmed, Thank you for your great review! We’re delighted to know that DSers has been a good fit for your dropshipping needs. Your support and feedback are truly appreciated by our team. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Colleen was able to resolve my order issue quickly. Customer support is always efficient.
Hi Maurizio, Thank you for taking the time to leave us such a thoughtful review. We’re pleased to know that your order issue was resolved quickly and that you’ve had an efficient experience with DSers. We’ll be glad to share your kind words with Colleen as well. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
Kimi was amazing. I was struggling to solve an issue she sorted it out for me. She kept me informed all the way through. She knew exactly what to do. Kimi was very professional. Thank you.
Hi Jasmin, We really appreciate you taking the time to share this lovely feedback. It’s great to know that your issue was handled clearly and professionally, and we’ll be happy to pass your kind words along to Kimi. If you need anything else or have further questions, don't hesitate to reach out. We're always here to help!
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