All Service are very Good.
Reply from EPROLO2026-10-22
Hi Efty, Thank you so much for your kind review! We're delighted to hear that you're happy with all aspects of our service. We truly appreciate your support!
About EPROLO
Data updated- Website
- www.eprolo.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 88% (37/42)
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About this business
EPROLO is a leading dropshipping supplier and a forever-free platform designed to empower e-commerce entrepreneurs. We streamline your entire dropshipping business by handling everything from global product sourcing and inventory management to seamless order fulfillment.Our services are uniquely enhanced by premium branding options, helping you build a distinctive and scalable brand. Trusted by a global community of over 1.6 million dropshippers, EPROLO provides all the essential dropshipping tools you need to compete and win in today's competitive online marketplaces.
Written by the business, not verified by us.Is EPROLO legit?
EPROLO (www.eprolo.com) has a 4.3 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and helpful assistance, noting that staff members go above and beyond to answer questions accurately. Consumers also love the vast selection of quality items and greatly appreciate the fast, clear guidance provided during daily business interactions. However, some reviewers were not happy with occasional delays, mentioning that quotes take days before products are listed as unavailable. Other people also experienced issues with long shipping times, poor product quality, and difficulties syncing items properly for external online sales platforms.
Auto-generated from all reviews of this business. For reference only.What people say
10/10 Customer Service
Not only have the products I've ordered come in with great quality and with fast production and shipping, the customer service as been beyond incredible. I was able to ask a lot of questions even before placing my order and they were so helpful, even sending me photos of the finished product before shipping! I really cannot recommend them enough for your projects, 10/10 across the board.
Reply from EPROLO2026-10-21
Hi John, Thank you so much for this incredible review! We're absolutely thrilled to hear that you've been happy with the product quality, fast production, and shipping, and that our customer service exceeded your expectations. Your recommendation truly means everything to us. Thank you for trusting us with your projects. We look forward to continuing to support your success!
Very good site and best quality…
Very good site and best quality products. Fast communication and response.
Reply from EPROLO2026-10-09
Hi SK Sports Wears, Thank you so much for your kind review! We're thrilled to hear that you're happy with our site, product quality, and fast communication. We truly appreciate your support!
Good dropshipping
Good dropshipping, easy to use and order
Reply from EPROLO2026-09-28
Hi Mousa, Thank you for your kind review! We truly appreciate your support!
I have been doing business with them…
I have been doing business with them for years and they are very attentive and helpful every time I have reached out. Very knowledgeable in their field and it shows in every response.
Reply from EPROLO2026-09-14
Hi Cristhian, Thank you so much for your wonderful review and for your years of loyalty! We're truly honored to have you as a long-term partner. Building lasting relationships with our clients is at the heart of what we do, and your kind words affirm that we're on the right track. Thank you for your continued trust. We look forward to many more years of supporting your business!
Best service
Reply from EPROLO2026-09-03
Hi VM, Thank you so much for your kind review! We're truly honored to be considered the best service. We appreciate your trust and look forward to continuing to support you!
Customer service at best
Reply from EPROLO2026-09-01
Hi VM, Thank you so much for your kind review! We're delighted to hear that you consider our customer service the best. We truly appreciate your support!
They have quality products and…
They have quality products and printers. Vivid colors and great selection of printable items. I am very happy with my purchases. I have used them many times and will continue to do so. The shipping fees are a bit high but the service and quality are so good it is worth it
Reply from EPROLO2026-09-01
Hi Tammie, Thank you so much for your wonderful review and for being a loyal customer! We're thrilled to hear that you're consistently happy with our quality. Thank you for trusting us time and time again!
Unreliable platform for proper research & backend. Non-existent products
Trash experience Quoting take up to 3 days, then when u pay then say product unavailable. Quality check? Not best and overpriced products. You would explore their marketplace, select item based on new trends, you would avoid all quoting so you are aware of your margins right? Then the agent would go ahead and invent prices out of nowhere so all your importing stands for nothing neither their marketplace truly exist. I would say, it is old platform which gather a lot review. But within my personal experience is trash.
Reply from EPROLO2026-08-14
Hi Khalid, Thank you for your feedback. We're truly sorry to hear about your experience and the frustration it has caused you. We understand how disappointing it can be when product availability, pricing, and quoting don't meet expectations. This is not the level of service we aim to provide, and we take your concerns seriously. We are actively working to improve our product data accuracy, quoting speed, and quality control to ensure a more reliable and transparent experience for all our users. To help us investigate your specific case and make things right, could you please reach out to us at [email protected] with your account details or order information? We would appreciate the opportunity to better understand what went wrong and see how we can assist.
Very helpful and fast replies on their live chat
Very helpful and fast replies on their live chat, Paul did his very best to reply with accuracy and with speed. Thank you
Reply from EPROLO2026-08-14
Hi Ishy.f Farah, Thank you so much for your kind review! We're delighted to hear that Paul provided fast and accurate support via our live chat. We'll be sure to share your wonderful feedback with him — he'll be absolutely thrilled! Thank you for your trust and support!
excellent customer service
Reply from EPROLO2026-08-04
Hi Chennakesavarao g, Thank you for your kind feedback! We're delighted to hear that you experienced excellent customer service. We truly appreciate your support and look forward to serving you again!
It was great
It was great! Great service!
Reply from EPROLO2026-06-05
Hi Ergovanta, Thank you so much for your kind feedback! We truly appreciate your support!
Great Customer service
I am enjoying their customer service very much. I am finding my assigned agent right next to me whenever I need anything at a moment's notice. Rick with customer service has been superb. I want to be with them for a long time. Thank you, Eprolo!
Reply from EPROLO2026-06-05
Hi Mollah, Thank you so much for your heartfelt review! It means the world to us that you want to be with EPROLO for a long time. We feel the same way about you! Thank you for your trust, and we look forward to growing and succeeding together.
Customer service is good and informative
Reply from EPROLO2026-06-03
Hi Ernest, Thank you for your kind feedback! We truly appreciate your support and look forward to assisting you again!
answer good and fast
Reply from EPROLO2026-05-19
Hi Emma, Thank you for your feedback! We're glad to hear that you received fast and helpful answers. We truly appreciate your support!
Awesome service would recommend 100%
Reply from EPROLO2026-05-19
Hi Casey, Thank you so much for your awesome review and 100% recommendation! We're truly honored to have your trust and support. We'll keep working hard to deliver the best service possible.
Eprolo is very easy to navigate around…
Eprolo is very easy to navigate around and process anything.
Reply from EPROLO2026-05-12
Hi Wahed, Thank you for your wonderful feedback! We're so glad to hear that you find EPROLO easy to navigate and process. Making things simple and efficient for our users is always our goal. We truly appreciate your support!
The chat customer agent Paul
The chat customer agent, Paul, was very prompt and efficient.
Reply from EPROLO2026-05-12
Hi Customer, Thank you for your kind review! We're delighted to hear that Paul provided prompt and efficient support. We'll be sure to share your feedback with him—he'll be very happy to know he made a positive impression. We truly appreciate your support!
paul was great
paul was great, helped a lot
Reply from EPROLO2026-05-12
Hi Zak, Thank you so much for your kind review! We're thrilled to hear that Paul was great and helped you a lot. We'll be sure to share your wonderful feedback with him—he'll be absolutely delighted! We truly appreciate your support.
Great response and support
Great response and support, and great products with affordable pricing.
Reply from EPROLO2026-04-30
Hi Customer, Thank you so much for your kind review! We truly appreciate your trust and look forward to serving you again!