EPROLO is a leading dropshipping supplier and a forever-free platform designed to empower e-commerce entrepreneurs. We streamline your entire dropshipping business by handling everything from global product sourcing and inventory management to seamless order fulfillment.Our services are uniquely enhanced by premium branding options, helping you build a distinctive and scalable brand. Trusted by a global community of over 1.6 million dropshippers, EPROLO provides all the essential dropshipping tools you need to compete and win in today's competitive online marketplaces.
Written by the business, not verified by us.EPROLO (www.eprolo.com) has a 4.3 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and helpful assistance, noting that staff members go above and beyond to answer questions accurately. Consumers also love the vast selection of quality items and greatly appreciate the fast, clear guidance provided during daily business interactions. However, some reviewers were not happy with occasional delays, mentioning that quotes take days before products are listed as unavailable. Other people also experienced issues with long shipping times, poor product quality, and difficulties syncing items properly for external online sales platforms.
Auto-generated from all reviews of this business. For reference only.The live Chat support by Mr.Paul to understand what i need and provide me exact solution and guidance
Hi Rashid, Thank you so much for your kind feedback! We'll be sure to share your wonderful words with Paul—he'll be absolutely thrilled! Thank you for your support!
Spoke to Paul, loved the way he sent me answers with pictures for me to understand clearly.
Hi Anastasia, Thank you for your wonderful feedback! We'll be sure to share your kind words with Paul. He'll be absolutely delighted! Thank you for your support!
Hi Oscar, Thank you for your kind feedback! We're so glad to hear you received quick and great assistance. We truly appreciate your support!
I have been Using Eprolo for my Fashion and Beauty stores since 2023 and the experience is so pleasant. Thanks to the amazing team members and my account managers.
Hi Noyc, Thank you for your kind feedback! We're so glad to hear that you received clear, fast, and helpful service. We truly appreciate your support!
very good service and help, clear and fast.
Hi Miguel, Thank you for your positive feedback! We truly appreciate your support!
Paul was quite helpful, answered all my queries with screenshot of how to go about it
Hi Olalere, Thank you for your kind feedback! We're thrilled to hear that Paul was helpful and provided clear guidance with screenshots to answer all your questions. Thank you for your trust and support!
Top class company that has given me continued support and top class delivery of products. The Support is excellent fully recommend this company.
Hi John, Thank you so much for your positive feedback. We're truly honored to be recognized as a top-class company. Your recommendation means the world to us. Thank you for your trust and partnership!
Hi John, Sorry for the late reply. According to our record, our customer service team had replied to your message this morning. The reply was read 3 hours later. If you still have questions, please contact our support team via email or message. We will get back to you as soon as possible.
My prints came out great. Wendy has been my contact person and she is very polite, professional and good at communicating and answering my questions.
Hi John, Thank you so much for your wonderful review! We're delighted to hear that your prints came out great and that Wendy provided polite, professional, and clear support. Thank you for your trust, and we look forward to serving you again! 😊
Hi Don, Thank you so much for your wonderful review! We truly appreciate your trust and look forward to serving you again!
Hi Customer, Thank you for your feedback! We're glad to hear that you experienced good communication and quick response times. Providing clear and timely support is always our priority. We appreciate your trust and look forward to serving you again!
Hi Customer, Thank you for your kind feedback! We're so glad to hear that Wendy provided you with good service. We'll be sure to share your kind words with her. We truly appreciate your support!
I have been using Eprolo for my Shopify store and the experience has been great. Recently, I had an issue with a product and their specialist, Rick, provided immediate support to resolve it. The customer service is very responsive and professional. I highly recommend Eprolo for anyone looking for a trustworthy dropshipping supplier.
Hi Bs Subro, Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience using EPROLO for your Shopify store. We're especially glad that Rick was able to provide immediate support and resolve your issue quickly. Providing responsive, professional service is what we strive for, and we'll be sure to share your kind words with him—he'll be delighted to know he made such a positive impact. Thank you for your recommendation and trust. We look forward to continuing to support your business!
Quick response, problem resolved promptly with clear explanation and notes. Amazing customer service. Definitely recommend
Hi Spdmn, Thank you so much for your amazing review! We're thrilled to hear that our team was able to resolve your issue promptly with clear communication. We truly appreciate your recommendation and look forward to serving you again!
Was great talking to Paul, very informative and patient in answering all of my questions. Thanks again Paul.
Hi Customer, Thank you so much for your kind review! We truly appreciate your support and look forward to assisting you again.
Hi Jaana, Thank you for your kind feedback! We appreciate your trust and look forward to assisting you again!
Great service, and easy to understand
Hi Joel, Thank you for your feedback! We're delighted to hear that you found our service great and easy to understand. We truly appreciate your support!
Hi Customer, Thank you for your feedback! We're glad to hear that your question was answered quickly and correctly. We appreciate you sharing your experience!
Rick was very helpful, friendly and supportive in clarifying my queries.
Hi Customer, Thank you so much for your kind review! We're thrilled to hear that Rick was helpful, friendly, and supportive in clarifying your queries. We'll be sure to share your wonderful feedback with him and he'll be absolutely delighted! We appreciate your trust and look forward to supporting you again.
Tried to sync with Amazon, Amazon rejected items as they do not give you isbn or product info suitable for Amazon You spend most of your time filling in fields , only to be rejected by Amazon There items are cheap Chinese'scrap which is very difficult to push to amazons inventory. Best go with automated sites Customer support is vague and or non existent , what u get for free isn’t worth anything ————————————————————————————- We have identified that you may be attempting to contribute (for example, change detail page, create or update offer and so on.) to this generic ASIN on which you’ve not contributed in the past. If you seek to make changes, such as extending this ASIN to a new marketplace, creating a new variation relationship, updating ASIN attributes and/or adding offers to sell the product, you may create a new ASIN by following the process as outlined in our Add a Product tool. For more If you believe you are complying with our policy, contact Selling Partner Support and mention the error code 5885. When contacting Selling Partner Support, provide the following information: • Product title • Marketplace ID • SKU • ASIN • If you are using inventory file templates, provide the Batch ID of the inventory file process report. Delete listing We can't accept the cm you entered for Item Dimensions W x H. To fix this, select an approved value from the list for your product category and resubmit. Value provided for ISBN/UCCID is invalid for attribute 'External Product ID'. To fix, resubmit with the correct value. We can't accept the ml you entered for Capacity. To fix this, select an approved value from the list for your product category and resubmit. Value for 'Merchant Suggested ASIN' is shorter than the allowed minimum (10 characters). Value for 'External Product ID' is longer than the allowed maximum (13 characters). Based on the data from '[fulfillment_channel_availability#?.inventory#?.inventory_type]', the field '"quantity"' for the attribute 'Quantity' is not allowed. Expected at most '0' of field '"quantity"' for attribute 'Quantity'. We can't accept the "eprolo" you entered for Merchant Shipping Group. To fix this, select an approved value from the list for your product category and resubmit.
Hi HS5, We're truly sorry to hear about your frustrating experience. To list products on Amazon without ISBN/UPC/EAN(barcode), you will need to set the proudct as generic (without branding) and apply for GTIN exemption or have your own USPTO trademark(IP) registered on Amazon. More information: https://sell.amazon.com/brand-registry. You can contact Amazon seller center -Help and open a case for more information.
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