Zendrop

Thank you so much for your kind words! We're thrilled to hear our customer service met your expectations. Providing excellent support is a top priority for us, and feedback like yours motivates our whole team to keep it up.

Thank you so much for your wonderful 5-star review! We're delighted to hear that our support made a positive difference and that your experience felt smooth from start to finish. Providing timely, reliable assistance is always our goal, and we're excited to support you again when you're ready to launch. We truly appreciate your kind words and look forward to being part of your journey!

We're sorry to hear your experience with Zendrop didn't meet your expectations, and we genuinely appreciate you taking the time to leave feedback — even brief feedback helps us understand where we need to improve. We'd love to learn more about what specifically felt outdated or fell short so we can make it right. Since we don't have your account details, we weren't able to reach out directly. Please feel free to contact us at [email protected] or drop your email here and we'll follow up with you personally. We're committed to making sure every experience with Zendrop is a positive one.

Thanks so much for the great review! We're glad you found our support responsive and are enjoying the product overall. We really appreciate you taking the time to share your experience with us.

Thank you for sharing such detailed feedback about your experience with Mariane! We're delighted she guided you through your Shopify setup with such patience and clarity. We'll be sure to pass along your kind words to her, it means a lot to our team.

Thank you, Anthony! Welcome aboard, we're so glad Nyka could help you get comfortable with Zendrop, and that you're finding it easy to use. We really appreciate the recommendation, and we're here anytime you need support as you grow your business

Thank you so much, Tashon! We're thrilled to hear you had a prompt, positive experience. I'll be sure to pass along your kind words to Shawn, he'll be delighted to know his help made a difference. Cheers from all of us!

So glad Nyka was able to clear up the confusion and get your Plus account working the way it should. We'll pass your kind words along to her. - The Zendrop Team

We're so sorry to hear you've been locked out of your account for over a week — that's incredibly frustrating, especially when you can't access support without being logged in first. A blank white screen with no error message is particularly difficult to troubleshoot on your own, and we completely understand how stressful it must be to have your store operations on hold while this goes on. We'd love to get this resolved for you as quickly as possible. Please reach out to us directly at [email protected] so we can look into this on our end — a screen recording or your account email would be extremely helpful in diagnosing the issue. You're also welcome to drop your account email address here, and we'll reach out to you directly. We're committed to getting you back into your account and making sure this doesn't happen again. –Darlene, Zendrop team

What a lovely review to read! Marianne sounds like she went above and beyond, especially helping you out from the other side of the world. Thank you for taking the time to share such detailed feedback. - The Zendrop Team

Thank you so much for the kind words, J.! We're so glad our support team could jump in quickly and get your order shipped out without a hitch. Making sure every customer feels taken care of is exactly what we aim for. We appreciate you giving us a shot and can't wait to print your next order!

Thank you so much for your amazing review! We're thrilled to hear you've had such a positive experience with our team. No matter how many questions you have, we're always happy to help, and it means a lot that you'd recommend Zendrop to others. We truly appreciate your support!

Thank you for taking the time to share your feedback. We completely understand your concerns regarding shipping costs to Australia, and while shipping rates can vary significantly by destination country and carrier availability. There is no information available with your review, please reach out to us at [email protected] so we can learn more about the products you're looking to sell and better understand your use case. We truly value your feedback and hope you'll give us the opportunity to continue the conversation and show how Zendrop can support your business moving forward. Shiza, Zendrop

Thank you so much for sharing your positive feedbackDev! We are thrilled to hear that Mariane provided such excellent support and resolved all of your questions and concerns so quickly. If you need further assistance, know that you can always send a message to [email protected] and we're available from 9 AM to 5 PM EST -Zendrop team

Hi Aleksandr, Thank you for taking the time to share your experience — we're truly sorry to hear about the frustration this caused. Discovering that products showed as "in stock" only to flip to "Out of Stock" when placing a sample order, especially after investing time building your store and running ads, is incredibly disheartening, and we completely understand your frustration. Your feedback about real-time stock accuracy and the plan downgrade process is something we take seriously. We'd love the opportunity to make this right and ensure your concerns are properly addressed, but we weren't able to locate your account without an email address. Please don't hesitate to reach out to us directly at [email protected], or feel free to drop your email here and we'll reach out to you right away. We appreciate your patience and truly want to turn this experience around for you. -Darlene, Zendrop

Thank you so much for your wonderful review! We're thrilled to hear that Mariane was able to assist you so effectively and turn a stressful situation into a positive experience. She truly exemplifies the level of care and professionalism we strive for at Zendrop. We'll make sure to pass along your kind words to her — she'll be delighted to know she made such a difference for you. Wishing you all the best on your dropshipping journey, and we're always here if you need us!