Zendrop

Thank you for the feedback, and we are sorry for the experience. We genuinely want to make this right for you. There's no email attached with your review, please reach out to us directly at [email protected] and we'll make sure your concern is handled promptly and with the care it deserves. -Shiza, Zendrop

Hi Lihuel, Thank you for sharing this, and I sincerely apologize for the experience. Being charged for a renewal and then finding no clear way to cancel is deeply frustrating, and I completely understand why that would shake your confidence in us. We genuinely want to make this right for you. I did attempt to look into your account on our end, but I wasn't able to confirm it without an email address or account details on file. I found one but for security purposes, I can't mention the email address here to confirm so please don't hesitate to reach out to us directly at [email protected] with your account information, and we'll make sure your concern is handled promptly and with the care it deserves. We appreciate you taking the time to leave this feedback — it helps us do better, and we hope to have the chance to turn this experience around for you. -Darlene, Zendrop

Thank you for your kind words and thoughtful feedback! We're delighted to hear that Nyka was able to provide valuable guidance and make your onboarding experience smoother. We truly appreciate your support and look forward to being part of your continued success.

So glad Nyka was able to help you out quickly! It means a lot to hear that you had such a positive experience with her. We'll be sure to pass along your kind words. - The Zendrop Team

So glad you're enjoying the experience, Lucas! We appreciate you taking the time to share your thoughts, and we're happy to have you with us. - The Zendrop Team

Nina is truly one of a kind, and it's so great to hear she came through for you! We'll make sure she knows you said so. - The Zendrop Team

Hearing that Jemima made such a difference when you hit those technical snags genuinely makes our day. She's a wonderful part of the team, and we'll be sure to pass along your kind words to her. We're so glad you're in good hands with Zendrop! - The Zendrop Team

Thank you so much for the kind words, Casper! We're thrilled to hear that our support team was patient and helpful in guiding you. Providing a great experience is what we strive for, and it's wonderful to know we hit the mark for you. We truly appreciate your 10/10 rating and your continued support. Don't hesitate to reach out anytime — we're always here to help!

We're truly sorry to hear about your experience. We'd love to personally step in, investigate your account, and make sure this gets resolved the right way. Please share your email address here, or feel free to reach out to us directly at [email protected] so we can get this sorted for you right away. - Darlene, Zendrop

Hi Mohammed, we're sorry to hear about your experience. We investigated your review but were unable to locate an account because no email address was provided. We'd also like to clarify that we do not offer WhatsApp support; our support channels are email and live chat only. Please contact us directly with your account email at [email protected]. Once we receive that information, we'll be happy to investigate your concerns thoroughly and work toward a resolution. We look forward to hearing from you. Shiza, Zendrop

Thank you for your feedback! We're glad to hear you've had a positive experience and found the platform helpful for beginners. We'd love to learn more about your experience and any suggestions you may have. Please feel free to reach out to us at [email protected]—we'd be happy to hear from you.

Thank you so much for your kind words, Dostonbek! We're delighted to hear that you had such a positive experience with our support team. We'll be sure to share your feedback with Nyka, who will be thrilled to know their professionalism and dedication made a difference. We truly appreciate your trust in Zendrop and look forward to supporting AZADA BEAUTY LTD as you continue to grow and scale your business. Thank you for being part of the Zendrop community!

Hi, Tom! Thank you for sharing your experience, and we sincerely apologize for the frustration and confusion this has caused - this is absolutely not the experience we want for our customers. We'd love the opportunity to investigate your account and make this right, and I have responded to the email you sent. I'm looking forward to hearing back from you soon. -Darlene, Zendrop

Thank you so much for your kind words, Tamara! We're thrilled to hear that you found our service helpful, reliable, and fast that's exactly what we strive for every day. It means the world to us to know we're making a positive impact on your experience. We look forward to continuing to support you on your journey! -The Zendrop Team

Thank you so much for your kind words! We're thrilled to hear that Nyka provided you with such a professional and attentive support experience. She truly goes above and beyond to ensure every customer feels heard and well taken care of. It's wonderful to know that her follow-ups and clear communication made a difference during the process. We'll be sure to pass along your appreciation to her — it means the world to our team! - The Zendrop Team

Thanks for sharing your feedback. We understand your concern and want to help get this resolved for you. You can definitely cancel your subscription, and we'd like to look into what happened here. Please reach out to [email protected] or send us your account details through this platform so we can assist further. Shiza Zendrop Team

Thank you so much for your kind words, Aysha! We're thrilled to hear that our team was swift in their responses. Providing timely and efficient support is something we truly care about, and it's wonderful to know we delivered that for you. We appreciate you taking the time to share your experience!

Thank you so much for your wonderful review, Islam! We're thrilled to hear that Mariane and Tessa provided you with such excellent support — professional, helpful, and efficient from start to finish. We'll make sure to pass along your kind words to them. It's feedback like yours that motivates our team to keep delivering the best experience possible. We look forward to continuing to support you! 😊

Thank you so much for your wonderful feedback, Denner! We're thrilled to hear that Mariane was able to assist you and resolve the plan acceptance issue. Your satisfaction means a lot to us, and we're excited to see the results together. Please don't hesitate to reach out if you need anything else!

Thank you for your review. We are happy to hear that you had a positive experience. Your feedback means a lot to us and motivates our team to keep improving. We truly appreciate your support and look forward to serving you again.