Zendrop

Hi Arunan, I'm really sorry to hear you're still receiving these unwanted emails. Looking back at our thread, I shared instructions with you directly as soon as I saw your earlier feedback about wanting to disable notifications. After a few back-and-forth messages, I didn't hear back from you confirming whether you'd been able to apply those steps on your end, so I followed up twice. Your reply came through during our days off as to why I wasn't able to reply right away- as I've noted in each of my emails, our team is available Monday to Friday, 9 AM to 5 PM EST. I just sent you another email today and I'm looking forward to your response so we can get this fully sorted out for you. - Darlene Zendrop

Malcolm, so glad the team was able to help you sort out the out-of-stock issue and get your Shopify store back on track. Navigating those early hurdles as a newcomer to dropshipping is no small thing, and it's great to hear our support team made the process clearer. Wishing you a lot of success with your store! - The Zendrop Team

Hey there, We do apologize for the frustrating experience you had and we'd like to reach out to you to get more details. However, we don't have your contact information. Please reach out to [email protected] or simply provide the information as requested through this platform. I'm looking forward to get this resolved for you. - Darlene Zendrop Team

Thank you for your kind words! We’re really glad Mariane could help and make the process smooth for you. We truly appreciate your support!

Thank you for your feedback. We’re glad to hear that your concern was handled promptly and that your experience with our support team was a positive one. Your support means a lot to us.

Hi Matt, Apologies for the frustration this has caused. I completely understand you weren't expecting a charge since you signed up for the 7-day free trial. It sounds like there may have been some confusion with the subscription, as Zendrop offers a few different plans. Could you reach out to me directly at [email protected]? I wasn't able to locate an email address tied to your feedback, so having that will help me look into this further and get it sorted for you. -Darlene Zendrop

So glad we could get that sorted out so quickly! 😊 Our team genuinely loves what we're building here, so hearing that energy come through means a lot. Whenever you're ready to dive deeper into the platform, we'll be here. – The Zendrop Team

Thank you so much for your kind feedback! We’re glad to hear that our communication and support met your expectations and that our team was able to assist you in a timely manner. We truly appreciate your support and are always here to assist you whenever you need us!

Thank you so much for your amazing feedback! We’re truly honored to hear that you consider our customer service the best in online commerce. We really appreciate your support and are always here whenever you need assistance! -Zendrop

Thank you so much for your wonderful feedback! We’re glad to hear that your store setup and subscription issues were resolved promptly and that you’re fully satisfied with our customer service. We truly appreciate your recommendation and are always here to support you whenever you need us! -Zendrop

Thank you for your review! We truly appreciate your feedback. Wishing you great success with your store, feel free to reach out anytime if you need any help!

Thank you so much for your kind words and the 5-star rating! We’re really glad to hear that our support team was able to assist you quickly and process your refund smoothly during your situation. We truly appreciate your feedback and will always be here to help whenever you’re ready to continue your journey. Wishing you all the best! -Zendrop

Thank you for your kind words! We’re glad to hear that our team was able to assist you quickly and that your refund was processed smoothly. We’re always here to help whenever you need us. Simply reach out to [email protected]

Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that our support team was able to assist you smoothly and professionally. We’re always here to help whenever you need us, and we’re happy we could resolve your concern quickly.

Thank you so much for your kind words! We’re thrilled to hear that Marianne provided such excellent support and made your experience with Zendrop a positive one. We truly appreciate your feedback and are always here to assist you whenever you need us. -Zendrop

Thank you for 5-star review! We are really glad support team was able to help and resolve your issues. Wishing you great success with your store moving forward!

Thank you for 5-star review! We are really glad support team was able to help and answer all your questions. Wishing you great success with your Shopify store moving forward!

Hi there! Thank you for sharing your experience! We’re so glad to hear that Nyka was able to assist you and follow through on your refund. Your satisfaction is our priority, and we’re always here to help whenever you need us. -Zendrop

Hi Kelechi, Thank you so much for updating your feedback! We really appreciate you sharing both your experience and your suggestions—it helps us improve our service. We’re glad to hear that your issue was resolved quickly. For any future assistance, you can definitely reach out to our support team directly at [email protected]. They’ll be happy to help with any questions, concerns, or requests you may have. Thanks again for taking the time to share your thoughts! Best regards, Darlene Zendrop Support

We’re really sorry to hear about your experience, that’s not what we aim to deliver. We understand how frustrating this must have been, especially given the time you’ve invested. At the moment, we don’t have enough details from this review to fully look into your case. We’d truly appreciate the chance to review everything and make things right. Please reach out to us directly at [email protected] so we can investigate further. We’re here to help and would value the opportunity to resolve this for you. Shiza, Customer Experience Team