EaseFab

Happy user

Great product, and even greater customer service! 10+

I tried the Free trial version of a few…

I tried the Free trial version of a few products, but Easefab was the most intuitive to use. I then managed to buy the wrong version of the product, but immediately contacted Easefab who within 24 hours responded without any hassles and gave me the appropriate code. Since then I’ve managed to make significant progress in backing up my media. Easefab full version I find easy to use.

Christopher Sheehan美国 · 写过 1 条评价 · 体验于 2025-03-04 · 发表于 2025-03-05

Great Product, Great Customer Service!

Not only does the product work beyond my wildest expectations but after I decided to purchase the family license product when I had already purchased just a single license they graciously allowed me to do so and after less than a day after reaching out to them! Great Company, highly recommend.

EaseFab Great Customer Support

EaseFab Lossless has worked great on my Blu-ray discs; however, there have had issues with 4K discs. Customer service has been great and extremely responsive to resolve my problems.

I downloaded Windows instead of OS so…

I downloaded Windows instead of OS so the code didn't work. EaseFab got straight back to me with the answer so I could fix it pronto

The converter tool is a great tool to…

The converter tool is a great tool to convert all formats to suit your needs. And with the additional LosslessCopy you can back up your dvd/blue-ray library.

I purchased the wrong package

I purchased the wrong package, I contacted there support team and the issue was resolved, Great product and the support staff were extremely helpful.

Kent Logan美国 · 写过 1 条评价 · 体验于 2024-12-27 · 发表于 2024-12-27

I was purchased the wrong software

I was purchased the wrong software. I need the lossless version. I email my problem and got new codes emailed back to me the next day. This is great service.

John Burns加拿大 · 写过 1 条评价 · 体验于 2024-11-25 · 发表于 2024-11-26

Shelley's help to resolve a problem.

Shelley helped me with a technical problem. The communication was quick and easy to understand, and I was very pleased with the end result.

Good product and great support

Very good product and amazingly quick response from the support team to queries. A lot easier to rip multiple discs than other products I have tried.

Great support, pleasantly surprised.

I was using Easefab Lossless Copy to rip my blu-rays and DVDs to my computer. I ran into problems getting DVDs to rip properly, and contacted support. Their response was prompt, and when they couldn't solve the problem with Lossless Copy, they, unasked, gave me a free upgrade to Video Converter Ultimate, which I was unaware could also rip blu-rays. The upgraded program solved my problem, and I was able to rip the DVDs. I'm very happy with the outcome.

PAUL PERRIN加拿大 · 写过 1 条评价 · 体验于 2024-10-30 · 发表于 2024-10-31

Great program

Great program! Everything is quick and straight forward. Support is prompt and helpful.

sean whitworth美国 · 写过 3 条评价 · 体验于 2024-10-29 · 发表于 2024-10-30

Great company to do business with

Great company to do business with! Their products and customer service are both top notch! Would definitely recommend to anyone.

Easyfab is excellent

The support from Easyfab is excellent. After a switch to 64-bit version they simply provided a new registration code in 1 hour. I'm happily using two of their products already for over 4 years. I did experience a technical bump in the start but this was due to automatic .iso mounting software.

Brandon Bass美国 · 写过 1 条评价 · 体验于 2024-09-24 · 发表于 2024-09-24

Pleasently Surprised

I have been using EaseFab for the past couple months to make backups of my Blu-Ray collection and store them on my NAS. I encountered a few issues along the way and wasn't expecting much in the way of support because the software wasn't terribly expensive. I opened the support ticket, they asked me to try to backup a disc again and send them the logs from the job as they requested. Instead of getting something blaming the problem on my computer or the disc, they responded with a "Thanks for the logs, we found a bug. Here's a link to the updated software. Please update and try again and let us know what happens" The update they provided resolved the issue. I know have all of our blu-ray's backed up and can stream them directly on any TV in the house w/o ever having to open a case or worry about the kids scratching one of the movies trying to put it in the blu-ray player.

Excellent customer service!!

Excellent customer service!!! They got back with me quickly. Thank you.

Dave Lambert加拿大 · 写过 1 条评价 · 体验于 2024-09-13 · 发表于 2024-09-17

Great support!

Ric Norris澳大利亚 · 写过 2 条评价 · 体验于 2024-09-13 · 发表于 2024-09-13

Excellent Support

I purchased the wrong software by mistake & contacted Support who made a reply within a couple of hours, providing me with a product key for the software I meant to buy. There was a few dollars difference, however I was not asked to pay the difference. The software works very well. I would not have bought it otherwise.

Very fast support

Very fast support, nice and friendly

Wrong edition bought, changed for free by easefab

Bought the wrong edition by mistake on my side and kindly asked for a change to another edition. They did not only that, but upgraded my software for free, even though i was willing to pay the difference of course, which should be the right course to take. The response was also blazingly fast, which impressed me. Thank you very much!