Customer service (Dini) was very prompt …
Customer service (Dini) was very prompt and clear in replying my emails. Great customer service!
The largest land and sea transport booking website in Southeast Asia.
Easybook.com (easybook.com)在 OK.one 的综合评分为 1.6 分(满分 5 分),基于本站收录的 261 条用户评价,属于旅游度假分类,口碑较差。79% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评;评价主要围绕退款、客户服务。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. People often described the booking platform as extremely frustrating and entirely unreliable for travel planning. Travelers frequently encountered severe transport delays, sudden schedule changes, and buses departing ahead of schedule without waiting for ticketed passengers who were consequently left stranded. Some reviewers were not happy with customer support, noting that representatives provided unhelpful templated replies and consistently failed to resolve urgent travel problems. Additionally, consumers struggled significantly with booking modifications and financial matters, reporting that formal requests for itinerary adjustments or legitimate refunds were dismissed or ignored entirely.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Customer service (Dini) was very prompt and clear in replying my emails. Great customer service!
共 261 条符合条件的评价