与 eCapital 合作的丰富经验
与 eCapital 合作的丰富经验。快速的资金、顺利的流程以及反应灵敏的支持团队。一切从一开始就专业而简单。强烈推荐!
Thank you for the feedback & recommendation! We are so happy to hear that your factoring experience has been so smooth!
eCapital Freight Factoring(ecapital.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于金钱与保险分类,口碑一般。评价两极分化:69% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 98 条。数据最后更新于 2026-08-10。
与 eCapital 合作的丰富经验。快速的资金、顺利的流程以及反应灵敏的支持团队。一切从一开始就专业而简单。强烈推荐!
Thank you for the feedback & recommendation! We are so happy to hear that your factoring experience has been so smooth!
需要很长时间才能收到工资,开具发票并不像您在与他们签约之前所说的那么快,而且一旦他们让您签署合同,就需要很长时间才能让别人给您打电话
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Timely payments and clear communication are extremely important to us, and we understand how frustrating delays can be. A member of our team will be reaching out to you shortly to discuss these concerns with you.
到目前为止,我对 eCapital 的体验并没有达到我的预期,我认为澄清这篇评论的实际依据非常重要。 签订合同后,我被要求立即留下评论。在这个阶段,我无法提供任何有关操作的反馈,因为我什至还没有开始保理。评论通常应该反映一段时间内的真实表现。 然而,既然我被问到了,我唯一能评估的是入职体验——而这并不是最好的。 从一开始,我就清楚地解释了我之前的因素(WEX)的主要问题是信用有限,并且需要更高的限额和集中度。 我被告知 Kodiak 已经接受过审查,集中度不是问题,并且可以获得 75,000 美元至 100,000 美元的信用额度。这是作为已经到位的东西提出的,而不是作为一种可能性或等待批准的东西。 基于这一理解,我继续进行申请和签订合同。 然而,就在收购最终确定之前,我被告知我的起始信用额度只有 30,000 美元。这不是签署前传达的内容。 我立即反驳并解释说 3 万美元对我的运营不起作用,实际上会让我处于比 WEX 更糟糕的境地。有人告诉我,过快地增加信贷可能会导致交易破裂。 我的立场很明确:如果结构不起作用,交易就不应该继续推进。我无法在与之前传达的情况不符的条件下进行操作。 尽管如此,这个过程仍在继续,就好像我需要进行调整一样。 此外,还有一个重要的合同条款,未来的运营商在进入之前应仔细评估。 该协议包括根据总信用额度而不是使用量收取 5% 的终止费。我个人在详细审查合同后发现了这一点,并且在我看来,这是决策过程中的关键因素。 例如,100,000 美元的信用额度代表 5,000 美元的退出成本,无论实际使用了多少。随着信贷的增加,灵活性的成本也随之增加。 这不是抱怨,而是应该事先清楚理解和考虑的事情,因为它直接影响您在需要时扩展和退出的能力。 公平地说,信用额度最终还是增加了,但只是在我坚决反对之后。这种一致性应该从一开始就存在,而不是在客户升级问题之后。 总体而言,入职流程缺乏透明度。关键细节要么不清楚,要么在承诺后才浮出水面,这给运营商带来了不必要的风险和压力。
We appreciate your feedback but are disappointed to hear that your onboarding experience has not met your expectations. This has been escalated internally to ensure this does not happen moving forward. It appears that Credit for your Customer has been extended, and we apologize for any inconveniences.
这是最差的保理公司。不要考虑他们!!!! 你会后悔的。人们并不关心你是否需要支付账单。他们在家工作,所以如果他们愿意,他们就可以工作。他们撒谎说,如果您在下午 1 点之前上交货物,您将在当天获得资助。这完全是谎言。只是一个骗局。他们会和你签订合同,不让你走。当您要求终止合同时,他们甚至不会回应您。可怕的公司。
We are disappointed to hear that your experience has not met your expectations. A manager from our Customer Service team will be reaching out to you directly to discuss and work through the issues you have been experiencing.
你的善良、真诚友好的语气
Thank you for the review!
山姆夫人和雪莉夫人非常乐于助人。当我们认为转投易都资本是一个错误时,他们的知识让我们改变了想法。 阿曼达女士非常专业
Thank you for the review! We are so happy to hear that Sam, Sherry, & Amanda have helped ease your transition over, and we are looking forward to continuing to work with you!
我会敦促所有卡车司机远离这家公司,我的商业伙伴一直在试图离开超过两滴眼泪,但他们却让这一切变得不可能,他们不再接听我们的电话或一直说负责的皮森这些年来一直在休假,
We are disappointed to hear that you have experienced issues with transitioning your account, Courtney. Unfortunately, we are unable to locate your account with us. If you could please reach out to our Customer Service team at 800-705-1500, a member of our team will be happy to assist you any way we can.
糟糕的沟通技巧。 资金转移困难 对业务往来态度一成不变
Thank you for your feedback, Herbert. We are disappointed to hear that you have had difficulty with transferring funds and communication with our team. A team member will be reaching out to you shortly to try and resolve these issues with you.
Ecapital有完美的客户经理BEATRIZ QUIROZ,她是公司里最好的,可爱,耐心,超级友好,上帝保佑她和Ecapital
Thank you for the review, Richey! We appreciate the feedback, and will be sure to pass along your kind words to Beatriz and the team!
我的所有疑虑都通过我已有的合同副本得到了解答。浪费时间,希望我能摆脱它,但现在我被困住了
Thank you for your feedback, Jose. We are disappointed to hear that you are feeling stuck. A member of our team will be reaching out to you shortly to understand your situation more and help resolve some of the issues you may be experiencing.
我在 eCapital 工作大约一年半了,我还没有经历过任何让我退缩的事情。我的代表 Beatriz Quiroz 小姐简直太棒了,她每个月都比上个月做得更好。面对美国承运人所面临的每一次坎坷以及不断增加的每一项费用,每当我遇到经纪人或会计部门的问题时,知道我的另一端有一位如此负责任和专注的代表,这让我如释重负。人们说没有人是完美的,但很难将这一点与想念比阿特丽斯以及她在这里为我们做的事情是多么轻松联系起来。感谢 eCapital 的服务和帮助,并感谢 Beatriz 成为我们喜欢与之合作的敬业专业人士!我绝对会向保理公司市场上的任何运营商推荐 eCapital。 5 星!
Thank you for the review, Eddy! We are thrilled to hear that Beatriz has been such a helpful Account Manager for your business. We will be sure to pass along your kudos to her!
非常友善和乐于助人,帮助我们尽快把一切准备好。他们是一家伟大的企业,并将继续与他们开展业务。
Thank you for the review & recommendation, Jodha! We look forward to continuing to work with you!
刚开始,我会看到
Thank you for the review! We look forward to continuing to work with you!
Michael Tuzi 担任我的客户经理已经好几年了,我可以说他在他所做的事情上是最出色的。对他来说,没有什么问题是太小的,只要我表达了担忧,他就愿意提供帮助。我会推荐他担任任何职位,他是一位出色的问题解决者和倾听者。
Thank you for the review! We are so happy to hear that Michael has been such a supportive Account Manager for your business. We will be sure to share your kudos with him!
很好的经验并且有帮助明确 我得到了我需要的东西,我想对亚历克斯·桑切斯所做的一切表示感谢
Thank you for the review! We are so happy to hear that Alex was able to support you with your transition and onboarding experience!
Thank you for the review, Rajdeep!
很容易打交道。工作人员很有帮助,交易很容易,发票很快就完成了
Thank you for the review, Sukhwinder!
非常有帮助且耐心且易于理解的门户,它绝对是一个游戏规则改变者。
Thank you for the review, Debbie!
几个月来我一直试图向他们解释,由于我的账户有信用,我不欠他们钱。他们忽略了所有的接触。
Thank you for your feedback. Unfortunately, we are unable to locate your account with us. Please reach out to our team at 800-705-1500, and one of our team members will be happy to assist you further.
一切都得到了彻底的解释,超出了我们的预期。 与乔尔和迭戈一起工作很愉快。
Thank you for the review, Robert! We are so happy to hear that Joel and Diego were able to exceed your expectations during your onboarding process.
共 100 条符合条件的评价