El Monte RV

We are absolutely thrilled to hear that you and your son had such a spectacular and problem-free 14-day adventure through the US parks! It sounds like a truly memorable "trip of your dreams," and we're so glad our RV could be a comfortable home on wheels for your nearly 4000-mile journey. We appreciate you choosing us for your travels!

Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that your experience was so easy and comfortable. It's fantastic to know that our team member made such a positive impact, and we truly appreciate your kind words. We look forward to welcoming you back for another enjoyable visit!

We appreciate you taking the time to share your detailed feedback regarding your recent RV rental experience. We are truly sorry to learn that the condition of the RV, the driving experience, and our on-road service did not meet your expectations, leading to a largely unsatisfactory trip. We understand your frustration with the issues encountered, especially concerning the vehicle's condition and the difficulties you faced with support. We are actively reviewing your comments internally to identify areas for improvement in our fleet maintenance and customer service response. Your insights are invaluable as we work to enhance the quality of our offerings and ensure a more positive experience for all our customers.

We are so glad to hear that your RV rental experience with us was stress-free and that our team provided outstanding customer service. We truly appreciate your kind words and recommendation!

Thank you for your wonderful 5-star review! We are so happy to hear that you enjoyed your trip and that our team provided such a positive and stress-free experience. We look forward to welcoming you back again!

We're so glad you found our check-in and drop-off processes easy. We appreciate your kind words!

We're so glad to hear you had such a positive experience with our rental unit and staff! It's wonderful to know that our instructions and support during your trip were helpful. Thank you for your kind words!

Thank you for your wonderful 5-star review! We're so glad to hear that you found our service helpful and the instructions clear. It's fantastic that you enjoyed a clean and well-functioning vehicle. We appreciate you sharing your positive experience!

We are so happy to hear that we could provide exactly what you needed, even on short notice! It's wonderful that our team made the entire process, from communication to drop-off, so easy for you.

We appreciate you taking the time to share your detailed feedback regarding your recent experience. We understand how frustrating these problems must have been and how they impacted your journey. We are reviewing your comments internally to address these concerns and improve our services.

We're so happy to hear you had such a wonderful experience with our RVs and services, especially with the flexibility and support during your long trip! We appreciate your kind words and look forward to welcoming you back again.

Your feedback is greatly appreciated. Thank you for staying with us and sharing your experience!

We're so glad to hear that our staff was friendly and kept you informed during your pickup, and that your drop-off was a breeze!

We appreciate you sharing your detailed feedback about your recent RV adventure with us. We understand that planning an international RV trip can be complex, and we value your insights. We are glad to hear that despite some minor issues with the shower mixer and stove, you were able to enjoy your journey and that our team at Santa Fe Springs assisted you efficiently during check-out. We have noted your suggestion regarding the pre-departure area for luggage at our Santa Fe Springs location, and we will certainly consider this for future improvements. We are always looking for ways to enhance our services.

Thank you for taking the time to share such detailed feedback. We understand how significantly the ongoing ventilation issue, vehicle condition, and lack of meaningful support affected your 21-day trip, particularly after choosing El Monte with expectations of a premium experience. Your concerns regarding the vehicle inspection, roadside assistance, communication, and final resolution have been escalated for review. Please contact our Guest Services team at [email protected] so the details of your rental can be reviewed directly.

We are so happy to hear that your rental experience was easy and convenient! It's wonderful that our staff could be helpful and that you enjoyed the features of the RV, especially the slide-outs and awning. We appreciate you choosing us for your adventure!

Thank you for bringing this to our attention. We’re concerned to hear that you and your family were injured and that you have not received the follow-up you expected despite contacting us several times. Please contact our Guest Services team directly at [email protected] with your reservation details so this matter can be reviewed.

Thank you for your fantastic 5-star review! We're so happy to hear that your pick-up and return were easy and that the RV was perfect for your trip. We appreciate your kind words about our staff!

We appreciate your detailed feedback regarding your recent experience. We are glad to hear that overall it was very good. We understand your concerns about the lack of communication in Spanish or Portuguese for operating the vehicle's systems, and we recognize the importance of clear instructions in multiple languages. Your observations about fuel consumption and the rapid filling of the gray and black water tanks are also very valuable to us. We are always looking for ways to improve our vehicles' performance and the overall enjoyment of our trips. We are committed to enhancing our services based on your insights.

We're so happy to hear that we could help you get into the perfect RV for your 13-day road trip! Making your journey comfortable is always our goal. Thank you for your kind words!