El Monte RV

Wow, we appreciate this so much! Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!

Thank you so much for your wonderful review! We're thrilled to hear that your RV was in excellent condition and that you enjoyed a smooth ride throughout your trip. We truly appreciate you sharing your positive experience!

Hello, Thank you for sharing your feedback. We’re sorry to hear the RV did not meet expectations and that you experienced maintenance concerns during your trip. That is not the level of vehicle preparation or support we aim to provide. We also understand how frustrating it must have been not to receive a response after reporting these issues while traveling. We appreciate you bringing this to our attention so our team can review both the vehicle condition and the communication breakdown with the appropriate location team.

We are so happy to hear you had a great experience with our RV and found our explanations helpful. We appreciate your kind words!

We're so glad to hear our staff was helpful and friendly during your visit. Thank you for sharing your positive experience with us!

We are so happy to hear you enjoyed your second rental with us and plan a third! We appreciate your kind words about our friendly service and prompt reactions.

We're glad to hear your check-in and check-out were smooth and that you enjoyed your RV experience overall. We appreciate you choosing us and look forward to welcoming you back for your next adventure!

We are so glad to hear that your first RV driving experience was made easy and enjoyable by our team. We truly appreciate your kind words about our customer service!

We are so happy to hear that your entire experience, from booking to drop-off, was perfect and that the vehicle performed flawlessly. We truly appreciate your high recommendation!

We are so happy to hear that your first RV adventure around California was amazing and that you enjoyed the beautiful views, food, and RV parks. It sounds like you had a truly wonderful and comfortable experience bringing your home everywhere! We appreciate you sharing your positive feedback.

We are so happy to hear about your positive experiences with us and appreciate you sharing your feedback. It's wonderful to know that our team's commitment to service has made such a positive impression. We truly value your loyalty and look forward to assisting you with future rentals.

Hello, Thank you for sharing your detailed feedback. We’re glad to hear your overall experience was positive, that the RV held up well over 4,000 miles, and that our Las Vegas team was honest, helpful, and provided great service. We’re sorry to hear your experience with the customer service hotline did not meet expectations. Clear, consistent communication is important, and we appreciate you bringing this to our attention so our team can review where the process broke down. We also appreciate your note about the tank gauges and are glad the return process and deposit refund were handled smoothly. Thank you again for choosing El Monte RV. We hope to have the opportunity to serve you again in the future.

We appreciate you sharing your feedback regarding the additional costs. We understand how unexpected charges can be frustrating, and we are reviewing our pricing transparency to ensure all costs are clearly communicated upfront.

We're so glad to hear that our staff provided such amazing service and that your RV was in great shape! We understand how frustrating the battery issues must have been and appreciate you bringing it to our attention so we can look into this further!

Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!

Thank you so much for the kind words and the 5 stars! It means a lot to hear that everything went well for you. We love helping people get out on the road with confidence, and your feedback keeps our team motivated. Safe travels, and we’d be happy to support your next trip whenever you’re ready!

Thank you for taking the time to share your experience. We understand how frustrating it must have been to deal with multiple vehicle issues during your trip and then feel that the guidance you received was not reflected in the return process. Your comments regarding the generator, hotspot, mirror, and follow-up communication have been shared with our team for review. If you would like to discuss the matter further, please contact our Guest Services team at [email protected].

Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.

Thank you for sharing your experience. We understand how disappointing it must have been to receive a vehicle that did not match expectations after planning and saving for a six-week trip, particularly with the cleanliness, water leaks, wet bedding, and broken glass concerns you encountered. Your feedback has been shared with our team for review. If you would like to discuss further, please reach out to [email protected] for further communication.

Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!