We appreciate your detailed feedback regarding your recent one-way hire from Chicago to Dallas. We're glad to hear that our pick-up and drop-off service was excellent and that you found the RV's layout and bed comfortable. We acknowledge your concerns about the van's specifications, the intermittent fridge performance, and the condition of the lounge area. We're pleased we could offer a partial refund for the inconvenience with the fridge. Your comments are valuable as we continuously work to improve our fleet and services.
We're so glad you had a great experience with our team and covered so many miles! We appreciate your understanding regarding the vehicle and are happy we could assist.
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. We are glad that we were able to meet your expectations!
S
Sarah · 写过 1 条评价 · 已认证 · 体验于 2026-04-06 ·
★★★★★
驾驶 RV C 级货车很棒
驾驶 RV C 级货车很棒！它拥有舒适公路旅行所需的一切。我唯一的问题是扬声器从来没有工作过，所以当我们开车时，我们没有方向或音乐，它像耳语一样从扬声器中发出。一名成年人必须连接手机获取路线，另一名成年人则必须导航并使用手机听音乐。除此之外，我想说我们解决了使用货车的一些小问题，总的来说，我们度过了一段愉快的时光！
El Monte RV 回复2026-04-24
We're glad you enjoyed the RV Class C Van and your road trip! We appreciate your feedback regarding the speaker issue and apologize for the inconvenience it caused with directions and music. We'll investigate this to ensure a better experience for future renters. Thank you!
