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ETOREN

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410 条评价

4.0410 条评价
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关于 ETOREN

数据更新
网站
etoren.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
67 条评价
差评回复率
67%(41/61 条)
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商家自述

Ecommerce specialist of latest electronics, smartphones (unlocked/sim-free) and gadgets from around the world! Fast delivery and prompt customer service

ETOREN靠谱吗?

ETOREN(etoren.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 410 条用户评价,属于电子与科技分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 67% 的差评;评价主要围绕产品、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that packages arrive safely and well within the expected timeframe. Many people also highlight that the items match the descriptions provided on the website and arrive in excellent condition. Buyers often appreciate finding hard-to-get items easily while enjoying reasonable prices and smooth overall transactions. Some reviewers were not happy with the lack of clear tracking information and status updates prior to shipment. A few other people also felt that the delivery process took longer than expected in certain cases.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Had a wonderful experience of buying…

Had a wonderful experience of buying from Etoren. I bought the Huawei pura 80 Ultra (Global version) I received the phone withing 2 weeks of placing the order. It came with UK charger and the phone was a global version as described. I am very happy with the whole experience. I would definitely buy again from Etoren. Thank you so much guys

Definitely not the best service...

(1) Etoren was not in any hurry to send the pre-ordered item to me - in spite of the item's being already in stock - until I made some noise on this delay, whereafter the item was shipped immediately. (2) Etoren.eu is positioning themselves as a shop for EU countries. Nevertheless they've sent me the item with UK (3-pin) charger instead of the EU (2-pin) one. In reply to my mail complaining about this obvious error they have sent me a reply suggesting that I buy a suitable adapter instead. Thanks for suggestion, guys! Without same I wouldn't have any clue what to do in this situation!

Satisfied buyer

Ordered my new Oppo Find X8 Pro on Etoren website. Took about 2,5 weeks until delivery. Don't worry if you get no shipping updates, because it will just be delivered without shipping updates. A day ahead you will be notified about the delivery and can adjust delivery options. The (global version) phone came with USB cable AND Charger, though a UK plug that's useless here in EU. (But I still have my Oppo 65W charger that will do the job) I'm very satisfied with Etoren and would order again.

Great deal ! Paid price is the final price, no extra import tax for EU

I have ordered a phone to Belgium. I was at first a little bit surprised by the shipping cost but it include the tax/customs so in the end it was very cheap. During the delivery, I got a message from DHL saying that I had to pay extra custom, I have contacted Etoren which has assured me that they was no extra custom/tax to pay and indeed I didn't have to pay extra tax. The phone arrived earlier than expected, with an extra charger (for UK, Singapore plugs), an extra protection case and a extra protection film, which I did not expect.

Received an opened mobile box – very disappointed

I ordered a mobile from Etoren, and when I received the package, the mobile box was already opened. This is completely unacceptable for a brand new product. I have video proof of the unboxing clearly showing that the seal was broken. It raises serious doubts about the product's authenticity and handling. Very bad experience – I expected better professionalism and quality control. I won’t be ordering from here again unless there’s a strong explanation and improved packaging standards.

ETOREN 回复2025-07-30

hello Jainesh, We are an established ecommerce store and have high standards of product handling to our our orders. The item you ordered has to be unsealed to activate honor warranty by distributor and packed in original condition. Unfortunately, we are unable to provide warranty if the unit is not activated before shipping. If you wish to, we can replace an unsealed set to you but please note warranty is not applicable. You may contact our customer support for this. We also understand that parcels to India are 100% opened by customs for checking and permit application is required. You may know of this process as you were definitely contacted by custom for it. We suggest that you contact your broker or custom authorities directly to verify that the parcel was opened by customs as they often do not pack item back in original condition. We hope you can verify this fact and hopefully revise your feedback to us as we are not able to manage any local custom procedures. Thank you for your kind understanding

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