ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips.
Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.
Unreliable, which is a cardinal sin for a travel SIM
The problem with an eSIM is that you can't activate it until you arrive at your destination, so a fair bit of trust is involved. Etravelsim got generally positive reviews and was a good price, so why not? Well, I installed it when I arrived in Croatia, and I had no internet. Luckily I had activated global roaming on my physical SIM, because I'm paranoid, and I was able to order Ubers etc. Tech support confirmed I'd installed the eSim correctly, and after several hours of back and forth and multiple phone restarts, they got it working for me by doing something at their end. It was OK for a couple of weeks, but then I crossed the border into Slovenia, whereupon it stopped working. No internet. So I switched to my physical SIM again. After another few hours of back and forth with Tech Support they made a lot of suggestions and asked me to restart my phone several times. At time of writing, it still doesn't work. It tries to register with a network for a few minutes, then gives up and tells me to try again later. Maybe it will start to work again when I leave Slovenia, but I'm not hopeful, so I'll have to use my physical SIM sparingly. Even if tech support manages to get it going again, it's been a massive waste of time.
Edit: while you might be able to activate your eSim before your trip, you won't know if it will work until you arrive at your destination. In my case, it did not when I arrived in Croatia, and it stopped working when I crossed the border into Slovenia. Tech support were responsive and ultimately got it working, but the last thing you need when you're at an airport after 2 full days of travel is to be on Whatsapp to tech support for a few hours. My order id is 819560 if you want to verify everything I've said.
Edit2: while driving from Rijeka to Zagreb, it dropped out again, so I lost real time traffic updates. Traffic in Croatia in the middle of summer can be incredibly congested and come to a stop unexpectedly, so real time updates can be critical if you need to be somewhere at a particular time. It might have been a network coverage issue, but my physical SIM came to the rescue again
ETravelSim - Travel eSIM 回复2026-07-22
Hi, apologies for the inconvenience caused to you. You can install the eSIM anytime before your travel start date, it works when you reach the destination country. The eSIM connects to the network automatically when you cross the countries that are covered in your plan. To check this case further, we would request you to kindly share your order number with us.
Thanks for your cooperation.
Team eTravelSIM
Not bad but could be improved. Yes good value for money however website and app glitchy and double charged even when said failed try again - still waiting on refund. Lacks clarity on whether Rwanda is covered in Africa region- app says no support says yes - still unable to get it to work but does work in Uganda. Do have support on email and message but response times do vary and was left for a few hours on read with no update apology or help but next day they did come back.
Review updated when they did actually respond. It did take a review to get helpful support but pretty much resolved now. Family members still without refund after 6days when they said 1-2. They do need to improve payment system as Apple Pay and PayPal on web and app unreliable
ETravelSim - Travel eSIM 回复2026-07-14
Dear Pacey, Please accept our apologies for the inconvenience you experienced.
We assure you that we will thoroughly investigate the issue you reported and ensure that your refund is processed promptly. Additionally, we would like to confirm that our Africa eSIM plan is fully functional in Rwanda.
Kindly share your email id to connect with you.
Thank you for your patience and understanding.
Team eTravelSIM
So easy to set up this travel sim, we chose the 30 day plans with unlimited calls as we were travelling through several states here in the USA. The sims worked as soon as we landed from the UK which was such a relief after all the planning and choosing the right sims for us. The data works well and the phones were instantly available for us to use.
ETravelSim - Travel eSIM 回复2026-06-25
Hi John, we are glad to know about your experience with our eSIM. Our eSIM provides instant connectivity as soon as you land in the destination country. It is satisfactory to hear that you were able to get data and calling services in the USA from our eSIM after reaching there.
Thank you for the 5 star rating.
Team, eTravelSIM
Excellent service. Would recommend. Will definitely use again Tom R
ETravelSim - Travel eSIM 回复2026-06-25
Hi Tom, We are very pleased to receive your positive feedback regarding your recent experience. We would love the opportunity to provide you with our best-in-class eSIM services for your future travels.
Your recommendation is highly appreciated.
Thank you
Team eTravelSIM
I,ve purchased the Antalya Turkey TraveleSim from ETravel.com second time.
On both occasions the esim coverage and reception were very good.
I got 10GB esim because I was there for one week and I am a low user of the data.
Overall I am quite happy with the 10GB deals from the ETravelSim.com.
I would definitely recommend to anybody who is travelling to Antalya Turkey to buy this esim.
ETravelSim - Travel eSIM 回复2026-06-16
Hi Afzal, Thank you for sharing your feedback regarding your recent experience. We are pleased to hear that you enjoyed excellent connection and data reception during your trip.
Your recommendation is highly appreciated.
Thanks,
Team eTravelSIM
The product worked perfectly, and an issue I had to raise with customer service in advance of my trip was dealt with promptly and efficiently. Highly recommended!
ETravelSim - Travel eSIM 回复2026-06-14
Dear Gareth, Thank you very much for the 5 star rating to our services. We are truly delighted to hear about your positive experience with our services. We appreciate you taking the time to highlight our customer care team's assistance.
Your recommendation means a lot to our team and helps others feel confident in choosing us for their connectivity needs.
Thank you, Team eTravelSIM
Website needs to update how long it takes for sim to arrive
Edited: Wish I'd read the poor reviews first.
Ordered a sim card with phone number for USA at 9.30pm on Friday evening. According to website, it should arrive quickly. It actually took over 3 hours for the QR code to arrive. Used WhatsApp to try to contact, but had no response.
Finally arrived, so I will update when in USA whether it works or not!
ETravelSim - Travel eSIM 回复2026-06-13
Dear Dee Taylor, Apologies for the inconvenience caused to you. We are working on it and will get back to you with an update.
Update: The eSIM QR code was sent to your email. There was a delay in sending the QR owing to the temporary network error.
Thanks for your understanding.
Thanks, Team eTravelSIM
It’s not great
It promises a phone number for USA travel sim but I didn’t get one
ETravelSim - Travel eSIM 回复2026-06-08
Hi Stephen O'Brien, We at, eTravelSIM provide the data only and data + calling USA eSIM. The data + calling eSIM comes with the +1 US number. The data only eSIM has no mobile number associated with it. You have booked the data only eSIM, therefore you didn't receive the US number.
Thanks for your understanding.
Team eTravelSIM
Bought this for the first time traveling from the US to Europe. I had great connection throughout my trip. I even had a few days extra which I truly appreciate. Now I needed a 2nd device for installation because it's so much easier to install it with the qr code. I have shared the service with other family members and we frequently travel between Europe and the US.
ETravelSim - Travel eSIM 回复2026-06-08
Dear Betty, Thank you very much for posting such a positive review of our services. We are delighted to hear that you experienced a seamless connection with our eSIM throughout your recent trip.
It was a pleasure to assist you, and we would love the opportunity to serve you again on your future travels. Please do not hesitate to reach out if you need assistance with your next destination.
Thank you
Team eTravelSIM
I paid for an eSIM and when I tried to download it, it disappeared. Tried live chat but that wasn’t available at 10am so tried emailing. I did receive a reply but they were unhelpful and the back and forth emailing took forever. All I wanted was for them to help me retrieve the eSIM info, so I could reapply it to my phone. No help was forthcoming.
2 days later, I decided to add a new eSIM and followed instructions. My finger accidentally swiped the screen whilst activating the eSIM and lost it again.once the eSIM code is gone, there’s now way of knowing where it’s gone.
As I had no way of knowing how to speak to them, I wrote a negative review.
They then very promptly replied and spoke on whattsap. Karan the very friendly service technician patiently helped me and talked me through how to install the eSIM. It wasn’t straightforward so his help was invaluable in getting the eSIM installed on my phone.
My faith has been restored in the company.
After Customer service is so important and the company needs to improve on that aspect of their business.
Thank you Karan for your prompt and friendly assistance. Having that human connection with a telephone call made all the difference to having a positive experience with the product.
Thanks again
ETravelSim - Travel eSIM 回复2026-06-03
Dear Lisa Barchard, we are sorry to know about your experience. We are working on the complaint you reported and will connect with you for the resolution.
Team eTravelSIM
Excellent services and coverage.
Recommend to All travelers.
ETravelSim - Travel eSIM 回复2026-06-02
Dear Hussain, Thank you for writing review for our services. We are glad to hear that you had excellent experience with our eSIM services. Your recommendation is highly appreciated.
Thanks,
Team eTravelSIM
Absolutely spot on this. First time using a esim and I was abit unsure at first. Should not of worried as it was brilliant and straightforward. We stayed in Alanya for 7 days and had full signal everywhere we went. Price was amazing and cheapest I could find for our needs. Be sure to follow instructions and activate in the UK. I did this at the Airport on day of travel. Remember to turn off your sim1 or sim2 and esim on and your all good 👍 We got the 10gb and 200 minutes deal and came back using about 1.5gb of data. Thank
ETravelSim - Travel eSIM 回复2026-05-29
Hi Namboa, Thank you for providing a five-star rating for our services. We are pleased to know about your experience with our eSIM services
We look forward to serving you again on your future travels with our hassle-free eSIM services.
Thank you,
Team eTravelSIM
Worked well for data and calls throughout my vacation. Worth the purchase and will use the service again.
ETravelSim - Travel eSIM 回复2026-05-29
Hi Delrine, Thank you for the 5-star rating. We are pleased that our easy eSIM installation and reliable network connectivity enhanced your travel experience.
Thank you,
Team eTravelSIM
Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up.
Arrived in Morocco, switched to the eSIM and it worked whilst we were still on the runway. I choose unlimited data with no speed limitation. Worked well the entire holiday if I had signal I had data. Very happy, second time customer as I purchased on for Philippines last year also.
ETravelSim - Travel eSIM 回复2026-05-20
Hi Pablo, Thank you for your 5 star review of our eSIM services. We are delighted to hear that you had a seamless experience and that our eSIM served your needs without any hassle. Your feedback is greatly appreciated as we strive to provide reliable and efficient connectivity for all our customers.
Thank you,
Team eTravelSIM
I was looking for a Travel eSim with real unlimited data. All other eSims containing a Fair-Use-Policy with a data maximum per Day (maybe 2GByte/day). eTravelSim provides real unlimited data. First I test it at home with a one-day order and it works well. I was able to stream videos with a total volume of more than 6GBytes. For a second test I ordered a 2-Day ticket. I was able to use the eSim like the first one. But later at the first day the eSim don't connect anymore with the ISP by any reason. I contacted eTravelSim WhatsApp support and got a reply within some few minutes. At this time there was a technical issue. 45minutes later I got a message to try it again. Immediatly the eSim connects again and worked well until my 2Day-Ticket ends. So eTravelSim fixed the technical issue.
In short word:
- truly unlimited data is a real data flat rate (I only tested 16GB within two days)
- WhatsApp support replies within some few minutes
- technical issue has been fixed within 45 minutes
So I'm very happy with eTravelSim and will used it on my next vacation.
ETravelSim - Travel eSIM 回复2026-05-20
Hi, Thank you for sharing your positive review of our eSIM services. Our customer care team is available 24/7 to support our users, and we remain committed to providing hassle-free connectivity for your travels. We look forward to serving you again in the future.
Thank you,
Team eTravelSIM
Decided to try ESIM for US holiday and this company had the best price and reviews so opted for them for a data/call package.
Ordering and installing on iPhone 14 was so easy and as soon as landed I activated the ESIM and get a US number and 5G almost immediately.
Had two weeks of hassle free reliable service - so impressed and highly recommend.
ETravelSim - Travel eSIM 回复2026-05-15
Hi Michael Fewkes, Thank you for providing a five-star rating for our services. We are pleased to hear that you recommend us for our competitive pricing, easy installation, and immediate activation.
We look forward to serving you again on your future travels with our hassle-free eSIM services.
Thank you,
Team eTravelSIM
eTravel Sim is highly recommended for all travelers worldwide, with exceptional services and 24 hour costumer services for any internet connection issue. Next on my travel, ill always carry my etravel sim where ever i go. kampi!
ETravelSim - Travel eSIM 回复2026-05-11
Hi Robert Tan, We would like to thank you for taking the time to giving 5 star rating. We are pleased to hear that you were satisfied with our services and that your experience with our customer service team met your expectations.
Your recommendation is truly appreciated and serves as a great encouragement to our staff. We look forward to the opportunity to serve you again in the future.
Thank you,
Team eTravelSIM
My husband paid for an eSIM and has never received email confirmation. We have been contacting customer services for the past three days and have had no help, apart from one time when I got through to someone via the app chat and sent them a screenshot of the payment and they said they would come back to me in an hour. That was two days ago
ETravelSim - Travel eSIM 回复2026-04-28
Dear Jane Glynn, Apologies for the trouble you faced. We would request you to kindly share your email id so that we can investigate it and contact you with the resolution.
Thanks,
Team eTravelSIM
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