ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips.
Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.
Bought a 30day LATAM eSIM which we used in Peru, Uruguay, Argentina and Brazil. Can’t fault it. Was a bit hesitant given this company gets so many poor reviews but it worked perfectly on both iPhone and Samsung everywhere we went. To be honest, I suspect sone people just don’t know how to setup an eSIM properly on their phone and then blame the provider.
Anyway, we’ll be using ETravelSim again for sure.
ETravelSim - Travel eSIM 回复2026-10-17
Dear Mr T, Thank you for your 5 star review of our eSIM services. We are delighted to hear that your eSIM performed seamlessly during your trip to Latin America.
Our priority is to ensure reliable connectivity as soon as the eSIM is installed and configured. It was a pleasure serving you, and we look forward to assisting you with your future travels.
Thank you,
Team eTravelSIM
I used their service on two occasions, in Chile and South Korea. Both times it worked fine, no issues. Just remember to measure the usage yourself in the phone settings. Also, there is a 10% discount easy to obtain, either google it or start ordering and abandon it, they will contact you and give a discount.
ETravelSim - Travel eSIM 回复2026-10-17
Hi Mcaron, Thank you for your feedback. We are pleased to hear about your positive experience with our eSIM services.
For any data usage inquiries, please feel free to contact our customer support team or you can monitor via your phone account too. Additionally, we regularly offer promotions to ensure we provide you with competitive pricing.
We look forward to continuing to serve you.
Thank you,
Team eTravelsim
Hi, we are sorry to hear about your expereince. Kindly share your order number with us so that we can contact you and resolve it.
Update: We are awaiting the order details.
Team eTravelSIM
Easy to install, Easy to use.
I had to contact the client service to adapt my data plan (I made a mistake during the order), and the were Easy to reach and very efficient to find a solution.
To recommand !
ETravelSim - Travel eSIM 回复2026-10-13
Hi, Thank you very much for the five-star rating. We are delighted to hear that our customer care team resolved your queries effectively. Your good experience with our eSIM and positive feedback keeps us motivated to keep providing the good eSIM services.
We would love to serve you on your future trips.
Team eTravelSIM
Dear Mr Dugal, thank you so much for posting 5 star rating for our services. We are glad to hear that you found our eSIM services best in terms on the cellular network quality and data connection.
We would love to serve you in the future.
Team eTravelSIM
Apparently, they suck at their service for United States. If only I had read the negative comments they received, particularly about USA. I paid for a eSIM for my parents-in-law 3 hours ago and still did not get the activation code. What is worse is their support on Whatsapp is just ghosting you. No reply, no response, nothing. They work nothing but like a scammer.
ETravelSim - Travel eSIM 回复2026-10-12
Dear Mert Ersun, we apologize for the trouble you faced. Our team has sent email to you to verify the the order and to get the documents. After your response on email, we have sent the eSIM QR on email. eSIM QR was installed and it worked.
Thank you,
Team eTravelSIM
I used the eSIM "Travel eSIM for Africa (30 countries)" on my Google Pixel 8 Pro for Mauritius. The setup was easy by just scanning the QR code. The local provider was myt (Mauritius Telekom / Orange) which seems to be the best one. I've had nearly everywhere reception and could use my phone just like at home. I could even provide a local hotspot for my wife since she had problems with her esim (different provider).
ETravelSim - Travel eSIM 回复2026-10-09
Hi Thorben, Thank you very much for taking the time to review our eSIM service. We are pleased to hear that you experienced a reliable and strong data connection in Mauritius, and that the hotspot functionality was helpful for sharing data with your wife.
We appreciate your feedback and look forward to serving you again on your future travels.
Team eTravelSIM
A disgusting company. With a 30-day unlimited internet package, they write to me that I have exceeded the limit, and the support service does not respond.
ETravelSim - Travel eSIM 回复2026-10-05
Hi, we are sorry to hear about your experience. Request you to kindly share your order number with us. We shall check and connect with you for the resolution.
Update: We are awaiting your order details.
Thank you,
Team eTravelSIM
Ordered an Esim and it was data only - caancelled and refunded, no problem. Purchased a new one, with calls/texts and I am still waiting after 2 days to receive the Esim or a QR code to activate it. So I have no communication outside of wifi. Unreliable and a waste of money.
ETravelSim - Travel eSIM 回复2026-09-24
Hi Stephen, eSIM QR with calls and data plan was sent to your registered email id [email protected] on the same day of booking vide order number 916675. You requested our team to re-send the eSIM QR and we forwarded it again yesterday.
We assure you that there was no delay from our end in fulfilling the order.
Thank you for your understanding.
Team eTravelSIM
Bought a sim for $24
Order number 917734
Still didn't receive my sim card, order placed and got confirmation email at 12:45pm CT USA.
Still waiting on the order to be fullfilled, its been 2 hours and no activation email yet.
Been trying to contact whatsapp customer support, no reply no matter how many times I keep sending them messages. Emailed them as well, no response.
The website says instant response should've been received for activation email, this is not good.
Edit: Received the QR code and sim installation worked properly at 3:20pm CT USA (2hrs 35min) later. Will change to 4 stars after landing in usa and sim works properly
Edit2: Honoring what I said before, the sim is working properly since landing in USA, the delay was still disappointing and worrying but everything is working as expected right now.
ETravelSim - Travel eSIM 回复2026-09-24
Dear A Najeeb, We apologise for the delay you experienced. We have checked this case and found there was a temp server error due to which it took longer than usual to deliver eSIM on your email. We assure you that your eSIM is active and ready to use when you reach the USA.
Thanks for your understanding and cooperation.
Team eTravelSIM
Used this ESim for the first time during a trip to India. Worked really well travelling around Kerala. Top up was less straightforward as initially not working but customer service team quickly resolved the issue
ETravelSim - Travel eSIM 回复2026-09-18
Dear Sandra, thank you much for posting the review for our customer service team. We promptly attend our customer's complaint/requests and endeavor to provide the best possible solution.
Thank you for choosing eTravelSIM eSIM services.
Team eTravelSIM
I consider this company one of the best on the market. And honestly, the support team is simply a dream team!
Fast, helpful, and always willing to go the extra mile to sort things out. Excellent service and genuinely great support!
ETravelSim - Travel eSIM 回复2026-09-21
Hi,
We are glad to hear about your positive experience with our eSIM services. We are pleased that our customer support team was able to resolve your issue and provide you with reliable, excellent service during your trip.
Thank you for your review!
Team eTravelSIM
I’m currently in the United States trying to use the Sim and the customer service is appalling. I have been trying to get access for 24 hours. I’m on the sites chat communicating with no one. Every four hours I get a message asking for me to provide additional information and then in response I get no message back to help me resolve my issues.
ETravelSim - Travel eSIM 回复2026-09-15
Hi, we are sorry for the trouble you experienced. Request you to kindly share your order number to assist you better.
Update: Kindly share your order number or registered email id
Thanks,
Team eTravelSIM
This shit is garbage in disguise. No FUP no throttling, high-speed sounds good, but to your surprise, the speed is 20mbps even at 5G in a major city where I had 481mbps on same network different seller, Of course the speed cannot be throttled if its at 20mbps compared to most sellers that got 500mbps 🤣 Do not buy off this website, never. For them „5G high speed“ is considered to be the same as old school 3G speed
ETravelSim - Travel eSIM 回复2026-08-28
Hi Volzes Games, we are sorry to hear about your experience. The data speed speeds depends on the network coverage. You are requested to send your order number so that we can check and assist you better.
We are awaiting your order details.
Update: Kindly share your order number with us.
Team eTravelSIM
No Customer Service
I purchased a US travel sim with both data and minutes. I activated using the QR code, and was able to make calls but didn't receive data. I tried to reach out to their support (only available on WhatsApp), and received no responses.
Updated to 2 stars: after 6 hours, I did hear from their customer support team. While they were unable to fix the problem, I was given a full refund.
Support staff was polite once responsive, and I do appreciate the refund. However if you need a SIM card that works immediately upon arrival, it can't be relied upon from etravelsim
ETravelSim - Travel eSIM 回复2026-08-06
Hi, apologies for the inconvenience to you. We are working on this case and we will connect with you shortly.
Update: We request you to kindly share your order number with us.
Thank you
Team eTravelSIM
Great app and service! Highly recommend it to anyone who's traveling to Europe!
ETravelSim - Travel eSIM 回复2026-08-03
Hi Feras, Thank you for posting the review of our services. We are pleased to hear that you found them satisfactory, and your recommendation is highly appreciated.
Thank you,
Team eTravelSIM
Hello
My wife and I just returned from three weeks in the US.
Before the trip, we purchased two eSIM cards from eTravelSim.
The cards work perfectly and we enjoyed free browsing.
Even before the purchase, we contacted customer service via WhatsApp and I was always answered quickly by a representative. I received clear answers that helped me decide and make the purchase.
During the trip, we had difficulty making and receiving calls and contacted customer service via WhatsApp.
Even from abroad, at all hours of the day, it was really easy to reach and receive support from a representative. All the representatives were focused on helping and solving our problem.
A representative named Mohammed stood out in particular, who accompanied us via WhatsApp until the problem was solved.
We would like to thank and express our appreciation to the representatives who took care of us and the managers who created such standards of customer service.
You are abroad, feeling helpless, but the representatives left us with the feeling that there is nothing to worry about and that we are in good hands.
Congratulations
Regards
R&T
ETravelSim - Travel eSIM 回复2026-08-03
Hi, Thank you very much for the five-star rating. We are delighted to hear that our customer care team resolved your queries effectively, and we sincerely appreciate your recommendation.
Thanks,
Team eTravelSIM
Purchased 50gb of data and four days in it doesn’t work
Purchased 50gb of data, was working fine for 4 days and then stopped working suddenly and has been out for the last 10 hours. I tried to contact them, probably around 30 times, and only received an automated message stating that there is a service outage and that it would be back in 3-4 hours. That time has elapsed and it’s still not back on, they will not reply to any of my WhatsApp messages.
ETravelSim - Travel eSIM 回复2026-07-27
Hi, Apologies for the inconvenience caused to you. There was a temporary outage and it was fixed. Let us connect with you to understand more about it and will provide a best possible solution.
Thanks,
Team eTravelSIM
Disappointing experience from start to finish. Trying to purchase an esim was hard initially as payment stated it didn't go through and then I was charged twice. I was told I would get a refund but after a week I had to chase again. Refund came through though but why should I have to chase? Worse than that I purchased a 20gb plan. After using 6gb I got a warning via text from Orange saying I was nearing my 10gb limit. I checked with the WhatsApp customer service and was told to ignore the message as I had purchased a 20gb plan. Guess what? I got cut off at 10gb and customer service is not responding. So I paid for a product and they didn't provide it. Took my money for 20gb and only offered me 10gb. I have travelled for many years and always used another provider without an issue so will return to them. You should never expect to be cut off when travelling for no reason.
Happy to add that after numerous messages and requests for me to send screenshots of SIM configuration (good job I had access to WiFi at the time) I was sent a new SIM after trying to explain that the old one didn't work. Watch out with these people though as only a new SIM fixed the problem as the original expired after 10GB.
ETravelSim - Travel eSIM 回复2026-07-27
Dear Adam George, we are sorry to hear about the problem you faced. After you reported a complaint of the data issue with your eSIM, we sent you a new eSIM QR that worked and you confirmed it on the email also. We assure you that you received 20GB data in the plan you paid for.
Thanks for your understanding.
Team eTravelSIM
I first used eTravelSim during my travels to India, and recently used it for Israel. The whole process from purchase to enabling to activating and using is pretty robust and simple, and the connection and speed is awesome. I will continue to use them for my future travels and have already recommended them to friends
ETravelSim - Travel eSIM 回复2026-07-22
Hi Samson K, Thank you so much for posting the 5-star rating for our eSIM services. We are absolutely pleased to hear that you found the activation process smooth and that the data speed was reliable during your trip.
Your recommendation is highly appreciated and means a lot to our team. Please feel free to reach out if you need assistance with any future travels.
Team eTravelSIM
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