ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips.
Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.
Somebody took my card details and bought something from them, upon contacting them they refunded me in one day. Really honest company and for sure if I am going to buy esim it will be from them. 6 star rating.
ETravelSim - Travel eSIM 回复2026-02-27
Dear Filip Vranjic, Thank you for posting 5 star rating to our services. We are really glad to hear about your experience with our team. We truly appreciate your feedback and look forward to serving you in the future.
Team eTravelSIM
Purchase was straightforward, customer service responded promptly to queries and Sim worked instantly upon touch down in USA through to departure. 5 star experience!
ETravelSim - Travel eSIM 回复2026-02-19
Hi ARH, Thank you so much for your 5-star rating of our services. It is a pleasure to know that your purchase was straightforward and our customer care team was able to respond promptly to your queries.
We truly appreciate your feedback and look forward to serving you again in the future.
Thank you,
Team eTravelSIM
Reliable: great value, support and overall experience
TLDR: worked great, good coverage and value overall. Very quick support if any issues. Only data, no phone/SMS.
Got 3G/30days eSIM for Peru. Sent me the eSIM right away, by email. Installed it in the US (you need network access to do so) and could see the SIM was valid, but I don't think you can truly test it till you land in Peru. As I landed, data didn't work but used the airport Wifi to contact their support through whatsapp, who replied right away and solved the problem in few minutes (had to add something into the APN which may be missing on their install instructions, not sure). Kudos to that!
3GB is plenty for normal Whatsapp stuff, maps... but not a lot if your phone starts updating apps/OS... so make sure to disable automatic updates/backups/etc.
I did run out of data so bought a second eSIM while I was there and install it, no issues.
ETravelSim - Travel eSIM 回复2026-02-03
Hi Eduardo,
Thank you for your positive feedback regarding our eSIM performance and coverage. We are pleased to hear that you had a seamless experience.
Our customer support team remains available 24/7 to ensure all queries and concerns are addressed promptly. We truly appreciate your five-star review and look forward to serving you again.
Team eTravelSIM
I am far from a technical person and had never previously purchased an eSIM. I purchased this for a 2 week holiday in Sri Lanka. It was easy and quick to set up. I had no problems and the connection was great throughout the entire time I was away. Would highly recommend this
ETravelSim - Travel eSIM 回复2026-01-27
Hi Sharon J, Thank you for taking the time to share your experience with us. We truly appreciate your feedback and look forward to serving your connectivity needs again in the future.
Your recommendation is highly appreciated.
Thank you,
Team eTravelSIM
One company that Never disappoints, bought an unlimited data sim for Europe and for a change it was truly unlimited,
Amazing job guys
ETravelSim - Travel eSIM 回复2026-01-27
Hi Mr Dugal, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our eSIM satisfactory and you were able to use the service without any issues.
We truly appreciate your feedback and look forward to serving your connectivity needs again in the future.
Thank you,
Team eTravelSIM
Didn't work - stuck at airport in NZ without ability to contact Etravelsim to sort it out. Had to buy another Esim from airport provider and use that instead.
Note as per their reply to connect with me to find a resolution. They did contact me once by email to ask more about the review. I replied a week ago and no reply at all since, or any attempt to resolve.
ETravelSim - Travel eSIM 回复2026-01-23
Dear Murray Broadbent, Apologies for the inconvenience cause to you. We are looking into the complaint you reported and will connect with you for the resolution.
Thank you,
Team eTravelSIM
The customer service was great, the service provided was very amazing, it made life much easier. Thanks a lot team.
ETravelSim - Travel eSIM 回复2026-01-12
Hi FAB, We are delighted to receive your positive feedback regarding your recent experience with our team. It gives us immense pleasure to learn that our team was quick to respond and effectively helped you.
Thank you,
Team eTravelSIM
Not for the first time, I messed things up. I quickly got to chat with them, and they sorted it out without fuss.
ETravelSim - Travel eSIM 回复2026-01-10
Dear Hugh Glaser, Thank you for posting the review for our services. We are pleased to hear that our team helped you promptly to fix the problem you reported.
Thank you
Team eTravelSIM
I’m very satisfied with the Latin America eSIM — especially in Argentina and Uruguay, where it uses the Claro network. Coverage wasn’t as good in Brazil (TIMBrasil), but that may have been because we were visiting the Iguazú Falls and it’s basically jungle there.
ETravelSim - Travel eSIM 回复2026-01-08
Hi Branimir,
Thank you for sharing such detailed feedback about your experience with our Latin America eSIM. We’re glad to hear that the connectivity worked well for you in Argentina and Uruguay, especially on the Claro network.
We also appreciate your understanding regarding coverage in Brazil, particularly around Iguazú Falls, where network availability can be naturally limited due to the terrain. Your insights are very valuable and help set realistic expectations for other travelers visiting remote areas.
Thank you for choosing ETravelSIM. We’re happy to have supported your journey and look forward to keeping you connected on your future travels.
Simplicity of use. Works well seamlessly. I have used them may occasions. One time I had an issue but they response on whats up was quick the person on the other end addressed it in minutes.
All my family and business associates use them.
ETravelSim - Travel eSIM 回复2026-01-08
Hi Shoo,
Thank you for taking the time to share your experience with ETravelSIM. We’re glad to hear that you find our service simple to use and seamless, even across multiple occasions.
It’s especially reassuring to know that our support team was able to assist you promptly via WhatsApp and resolve the issue quickly. Providing reliable connectivity along with responsive customer support is something we take great pride in.
We truly appreciate your trust and your recommendation to your family and business associates. We look forward to continuing to support your travels in the future.
--------
For german see below.
--------
FAKE, SCAM, FRAUD, call it whatever you like.
I came from Airhub. Same fraud company but without support.
Etravelsim offers support. Bought 4 eSim's throughout several years, none worked with qr. 3 were set up by support immedeately. The last one took the support 2 days to set up. Download rate was then at 0,5 Mbit 😅. Awesome for an unlimited plan 👍
Solving-suggestions from support might be like:
Order nr
send screenshot
Correct Apn
Reboot device
Wait a minute
Sorry for the inconvenience
What is your location
And that over and over again but it is
JUST BLABLABLA
But no serious help. Nothing worked.
!!! WASTE no MONEY or TIME
Go to a carrier like T-mobile etc.
!!!!
--------
Wie Airhub eine Verarsche! Gleicher Sch... Habe in den letzten 5 Jahren 15 eSims gekauft. Airhub hat keinen Support der hilft. Etravelsim schon. Keine der 4 eSim's von denen funktionierte mit Qr code. 3 konnte der Support sofort (innerhalb von ca 30 Minuten) reparieren. Die letzte ging nach 2 Tagen noch immer nicht. Ging dann mit 0,5 Mbit. Cool bei unlimitiert 👍So viel Zeit hast als Urlauber nicht. Finger weg! Kaufe bei einem Netzbetreiber wie T-mobile oder At&t oder wie sie in dem jeweiligen Land heißen!!
--------
UPDATE:
They refunded me with 18$ instead of purchase price of 23$. It worked in their perspective 😅 FRAUD again.
German:
Rückerstattung 18€ statt 23€ Kaufpreis. Lt. Ihrer Aussage ging sie ja 2 Tage 👍😅 Mensch, spart euch den Scheiß😅
ETravelSim - Travel eSIM 回复2026-01-02
Dear Thomas, Apologies for the trouble you experienced. Let us investigate the matter and we assure you that your complaint will be resolved.
Kindly share your order number or registered email id with us.
Thank you
Team eTravelSIM
Hi, We are pleased to hear about your positive experience with our eSIM services. Your feedback is truly appreciated and mean a great deal to our team.
Thank you once again for taking the time to share your thoughts.
Team eTravelSIM
Hi, We are glad to hear about your positive experience with our services. Your recommendation and feedback are truly appreciated and mean a great deal to our team.
Thank you once again for taking the time to share your thoughts.
Team eTravelSIM
The esim that I bougth fece days ago, torta had a problem and stops working. So I chat whit the assistence that in a couple of hours check and fix the problem!
Now everything is working correctly.
Thajs
ETravelSim - Travel eSIM 回复2026-01-05
Dear Lavinia Sestito, thank you for posting the review for our services. We are pleased to hear that your complaint was resolved by our team and your eSIM worked on your trip.
Thank you for the 5 star rating to our team.
Team eTravelSIM
I used their esims for data only twice. 1 in USA, 1 in Germany. I am also planning to use it in Greece in June.
Here is what I think.
1) their process is very clean. They ask you only what is necessary
2) esim arrives almost instantly with an email
3) esim is installed very quickly and in about 1-2 minutes (at least for iphone)
4) Their prices are really reasonable
5) it works as they promise
THE ONLY ISSUE
I cannot see how much data is left at any moment. They ask you to send an email to customer service. I wish thay had a more practical way but it is not the end of the world.
I recommend it.
ETravelSim - Travel eSIM 回复2025-12-24
Dear Yalchin, Thank you for sharing your feedback. We are pleased to hear that your found our eSIM reasonable, easy to use and works smoothly.
The data balance feature is now live on our APP. You can download our APP and check the usage/remaining data by yourself on the APP account.
Thank you for recommendation.
Team eTravelSIM
It took me about 3 minutes from evaluation of the offers, payment, installation and usage, before I got my chicken tagine and wifi password in Marrakech. I'm sixty year old, not really a tech geek.
ETravelSim - Travel eSIM 回复2026-01-04
Hi Drazen, Thank you for taking the time to post a review for our services. We are truly pleased to hear about your experience with our eSIM services.
Thank you
Team eTravelSIM
Very happy with the service. Reasonable pricing, good coverage, but most importantly after sale services. Excellent support team. Had an issue with the esim. emailed the support team and got a quick reply. Very impressed.
ETravelSim - Travel eSIM 回复2025-12-26
Hi Hossein Rassam. We are pleased to hear about your positive experience. It gives us pleasure to know that our support team was quick to handle the issue with your eSIM and resolved your complaint effectively.
Your positive feedback is highly appreciated, and we thank you for sharing your experience.
Team eTravelSIM
I read the reviews for this company here and elsewhere, I bought two eSims for my wife and myself.
Now I am in Prague with two weeks left on our trip and our eSim doesn't work. I've been trying to contact the company with no success not sure what to do next
cheers
Doug
ps
I've just read another review and reply from eTravelSim which says that
"In case of any problem arises, we have 24*7 customer care team to assist our valued customers.
We appreciate your feedback and looking forward to serve you better on your future trip.
Regards,
Team ETravelSim"
OK, where is this 24*7 service you talk about? how do I contact this "customer care team"??
ETravelSim - Travel eSIM 回复2025-12-13
Hi, Apologies for the trouble you experienced. There was a complaint reported by you and our team attended it to. Your both eSIM worked as we received the confirmation on your email from you.
Thank you
Team eTravelSIM
I downloaded the eSIM in the UK. It triggered automatically on arrival in Delhi and worked perfectly throughout my holiday in Chennai.
ETravelSim - Travel eSIM 回复2025-12-26
Dear Mr Bedford, Thank you for sharing your review. We are very glad to hear that the setup was hassle-free and that the eSIM worked perfectly throughout your trip.
Thank you,
Team eTravelSIM
It always worked. At any place. More convenient than a physical card.
ETravelSim - Travel eSIM 回复2025-12-26
Dear Berthold and Annette, Thank you for sharing your positive review regarding your experience with our eSIM. We are very glad to hear that the setup was hassle-free and that the eSIM provided you with a convenient experience.
Thank you,
Team eTravelSIM
Roamic eSIM
Saily
Airalo
Nomad eSIM
Yesim
Maya Mobile
Ubigi eSIM
Jetpac Travel eSIM