ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
以上内容由商家自行提供，未经平台核实。ETravelSim - Travel eSIM（etravelsim.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 415 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 97% 的差评；评价主要围绕产品、客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips. Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Very easy and quick purchase and installation of my eSIM for morocco. Works well. Good price!
Dear Nina, we are delighted to know about experience with our eSIM services. We are glad to know that eSIM worked effectively and it was a smooth experience for you. Thank you, Team eTravelSIM
Great esim, straightforward to follow instructions, easy to add sim, constant connection, highly recommend will defo use again and again
Hi Steve Jones, we sincerely appreciate you sharing your positive experience with our eSIM. We are delighted to learn that the installation process was straightforward, smooth and you had a consistent data connection. Your recommendation is highly valued. Thanks, Team eTravelSIM
Thanks to Sanjay. Fast and full feedback. 5 minutes to solve a problem
Hi, Thank you for giving 5 star rating to our team. Your appreciation for our customer service team is greatly valued and serves as a wonderful encouragement to our team. Team eTravelSIM
They were really understanding about my mistake and gave me a refund when they didn’t have to, it make the whole experience of travelling internationally a little less stressful. Thank you so much, you guys have a great customer service team!
Dear Rebecca, Thank you for sharing your review for our customer care team. We are glad to hear that our team understood your concern and offered you with a refund. Your appreciation for our customer service team is greatly valued and serves as a wonderful encouragement to us all. Thanks Team eTravelSIM
What a pleasant surprise to get contacted by the ESIM crew solve my problem on a personal basis and I could continue with my business hassle free thanks guys
Hi Quentin Perez, Thank you for sharing your positive review of our customer service team. We are delighted to hear that our team was able to understand your concern and resolved it quickly. Team eTravelSIM
after spending some years as a loyal customer it’s painful to see this streak end on such a bad note. 20GB of data was gone within a day, without any trace. Some navigation, research and browsing was all. The response from customer service was poor to say the least: you can buy a new bundle. Very very disappointing. Update after comment: they say they have “investigated”. Which is more like a broken record stating that the data was spent. Again the suggestion is to “just buy a new bundle”. Absolutely horrible service. I would avoid this.
Dear B. Jos, we are sorry to hear about your experience. We have investigated this case and would like to confirm that you have used 20GB data from your Japan eSIM. We have shared the proof of the usages too on your email. Thanks Team ETravelSIM
Perfect and fast customer service! Sanjay solved my connecting issues within super short Time!
Dear JJ, We are happy to hear that you found our customer service perfect and fast. Thank you for giving 5 star rating to our services. Team eTravelSIM
For the second time I’m user from etravelsim: travelling in Turkey. It’s very easy to buy online& Install with QR Code; less dann 3 minutes. After landing I need to drive quickly -with navigator- from the airport to Hotel check-in: etravelsim is the perfect solution with very good cover also on the mountains. I also tested support (per Email) for some questions and they responded very fast.
Dear Daniel, thank you for your positive feedback regarding our eSIM. We are pleased to hear that you found our eSIM very easy to buy online and install with the QR Code. We are also glad to know our eSIM worked seamlessly after landing in Turkey and that you consider our eSIM the perfect solution with very excellent coverage. Team eTravelSIM
Great service, worked as it should, no problems 5*
Dear David, We are glad to hear about your positive experience. We are pleased that you were able to fully utilize the eSIM services on your trip. Thank you for the 5 star rating Team eTravelSIM
Customer service team responded promptly. For some reason, my QR code initially did not work but the customer service team worked swiftly to reissue a new code and get me connected. THANK YOU!!!
Hi, We are glad to hear about your positive experience. Our customer care team successfully resolved your issue, allowing you to use our services. Thank you Team eTravelSIM
Had a little issue with connection - contacted the Etravel team and they resolved my issue promptly- thanks team great service
Dear TC, We are delighted to hear that you had a very good experience with our services and that our customer care team was able to resolve the issue you reported to your satisfaction. Thank you for the 5 star rating. Team eTravelSIM
Very quick delivery, 2 min and we had our eSIM. Got activated as soon as we landed at JFK. Also the correction of an old email was done in 4 min over WhatsApp. We can recommend the good service. Good value for money.
Dear Joerg Wittig, we are glad to hear about your experience. Your recommendation means a lot to us. We truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with excellent service. Team eTravelSIM
Totally useless to normal users if you have limited version, you pay a lot and you don’t get anything it’s not unlimited. It’s only one gigabyte per day after that it’s unusable slow don’t buy from there. Go to Virgin direct or any. That is doing fair business, but these company not.
Hi Thorsten Albers, we have written about the fair usage policy on the UAE product page. There is nothing hidden from our end. We have delivered you what was committed to you at the point of sale. https://etravelsim.com/products/dubai-esim?variant=43858866929845 Thank you Team eTravelSIM
I used this in Manila and in Bali and it worked perfectly for me. I have 1 or 2 negative reviews but I can only say what worked for me and it was this company. When I go to Cebu next month I will use it again
Dear Robert Daminato, thank you so much for sharing your experience. We are glad to hear that you are satisfied with our eSIM services and you will use it in the future also. Thank you for trusting us. Team eTravelSIM
it worked perfect and was very easy to install
Hi Gabriele Niederbichler, Thank you for taking the time to share your review. We are delighted to hear that your eSIM worked perfectly and that you found it very easy to use. Your positive feedback is greatly appreciated. Team eTravelSIM
The worst esim I have ever tried. Never again! Like wtf is that? Its not even loading a video on instagram or tiktok. Whatsapp is barely working. And whatsapp calls? OHH FORGET ABOUT THAT!
Dear Kevin, Apologies for the inconvenience caused to you. our team is internally looking into this case and will connect with you. Thanks Team eTravelSIM
The service didn't work at all. It was impossible to contact them. I sent an email to which there was no response. Was unable to chat through etravelsim.com. Instructions for my version of iOS were wrong. The step "Click on APN and write mobile data" could not be done, because there is no such option. They should provide full instructions for different versions of iOS and also be more accessible if a problem arises. A traveler depends on the esim to work when going overseas.
Dear Coca Cola, We are sorry to hear about your experience. We have a dedicated customer care team which works 24*7 to attend our customer's complaints/requests and resolve them. To investigate your case further, you are requested to send your order number. Thanks, Team eTravelSIM
Easy to purchase, implement, use. First time I use this type of service and must say it works Perfect.🙏🙏
Dear Noam, thank you for posting the 5 star rating for our eSIM. We are really glad to hear about your experience. Thank you Team eTravelSIM
My wife has a youtube channel doing style and fashion for over 50 women (My Friend Deirdre) . We were off to the USA for a few weeks for a working holiday. We are very data hungry. So the 30 day unlimited data and calls was a great fit for our needs and a great price. I bought 2 Esims. There was a delay of a coule of hours getting the email., but great support and communication from Etravelsim via whats app during that process.. The emails came through. Adding the esim was a simple process and as the plane touched down in San Diego my phone came alive! Just like the UK. Seamless and efficient.
Dear Scott McDonald, Thank you, immensely for taking the time to share your valuable feedback. It's incredibly rewarding to know that the service you received was flawless, turning what started as a negative situation into an overwhelmingly positive one. Your satisfaction is our highest priority. We are genuinely delighted to hear that our customer service team was able to completely transform your recent experience. We understand you encountered an issue, and our team was committed to resolving it effectively. We are particularly pleased that we could go above and beyond by providing a complimentary eSIM for your upcoming trip to Egypt. Your feedback, noting that the service was flawless and turned a negative situation into an overwhelmingly positive one, is incredibly valuable to us. We truly appreciate you sharing that this experience has secured your loyalty for life. Thank you once again for your kind words. We look forward to continuing to provide you with our eSIM service. Team eTravelSIM
eSim email has not arrived over 1hr later No response on chat or support email
Hi, We are sorry for the inconvenience caused to you. ESIM QR code is sent to the buyer's email after the booking. Request you to kindly send your order number so that we can assist you better. Thank you Team eTravelSIM
共 415 条符合条件的评价
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