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ETravelSim - Travel eSIM

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415 条评价

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关于 ETravelSim - Travel eSIM

数据更新
网站
etravelsim.com
分类
旅游度假
所在地
新加坡
状态
待认证
近 12 个月
102 条评价
差评回复率
97%(150/155 条)
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商家自述

ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.

以上内容由商家自行提供,未经平台核实。

ETravelSim - Travel eSIM靠谱吗?

ETravelSim - Travel eSIM(etravelsim.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 415 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:57% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 97% 的差评;评价主要围绕产品、客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips. Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Save your time and money searching other e sim

I have purchased the e sim after a thorough search with the well known phone company 's on the market (vodafone, telekom) which offer was way too high.The instruction to install it was clear and easy,I just had to restart my phone at the end of the process.

ETravelSim - Travel eSIM 回复2025-08-25

HI,​ We are delighted to know about your experience with our eSIM. It brings us great pleasure to know that you found it reasonable, user-friendly, and convenient to use. Thank you for giving 5 star rating. Team eTravelSIM

Worked for 18 hours then went dead

Worked for 18 hours then went dead, I paid for 10 days unlimited. Unable to make contact with company

ETravelSim - Travel eSIM 回复2025-08-25

Dear Conor, We are sorry to hear about your experience. Our team has resolved this data related complaint. Kindly feel free to reach out to us in case of any help required. Thank you Team eTravelSIM

Would recommend

I was frantically buying the wrong eSIM (incorrect country) but the support helped me out, issued me a refund no problem and my wifi works great.

ETravelSim - Travel eSIM 回复2025-08-25

Dear Annelie Dekke, We are delighted to learn about your positive experience. Your feedback is greatly appreciated. Thank you for posting 5 star rating Team eTravelSIM

This is my first time using an esim I…

This is my first time using an esim I love it! It's user-friendly, affordable, and there's a lot of variety. Thank you very much! It has helped me a lot during my travels.

ETravelSim - Travel eSIM 回复2025-08-25

Dear Feras, We are truly glad to hear about your positive experience with our eSIM. It brings us great pleasure to know that you found it affordable, user-friendly, and convenient to use. Your feedback is highly valued and motivates us to continue providing excellent services. Team eTravelSIM

Faulty service caused financial damage...

Sadly zero stars are not Possible. Used Etravelsim in Japan 2 times without flaws. I transit through Korea and bought an Esim for Korea as well 5gb for 30 days even though i just need it for one day. I followed the instructions as adviced in the mail. It worked two times before. For Korea it didnt work at first so i followed the troubleshooting-guide. It suggested restarting the Phone. I did exactly that but what i didnt knew is that certain Settings resetted and my actual Sim connected to mobile data coverage. I used some Apps that need Mobile Data to work a bit for Translation in korea before i got hit with a notification that i now have to pay 47,60€ to my Sim-Provider. As i just connected after restarting the phone and not changing any settings i expected that the mobile data usage was still set for the Esim. But it connected to the regular-Sim instead. All because i did exactly what was told in the activation manuals in the mail. Whats my fault is that i expected things to work after following the Troubleshooting guide and didnt doublecheck what the mobile data usage was set to. I want to mention again that i did exactly what was written down 2 times before and it worked great without a Problem. I contacted the support and even if the answers are increadibly fast they are no help at all as they take troubleshooting further... The problem is not that i dont have mobile data now for a day of Transit in Korea but that because of instructions provided i now have to pay at least 46,70€. I dont recommend at all anymore. Edit after the Reply from EtravelSim: Yes i know what happened. I described it before. It happened because i did follow the instructions that are send via Mail. I dont care about further Troubleshooting when the damage is already done. It occured because i restarted the phone as suggested in the mail instructions. The settings for prefered usage of mobile Data doesnt save. It was one day of transit in Korea i dont need the ESIM to work anymore. Your refund is something i did myself with buyers protection from Paypal.

ETravelSim - Travel eSIM 回复2025-08-20

Dear Marvin Wörner, We are sorry to hear about your recent experience with our eSIM. Your data connected to the regular SIM as you had chosen your primary/home country SIM for the internet. For the South Korea eSIM that you were unable to use, our team had shared the trouble shooting steps with you to make it functional. We are internally investigating it and will connect with you. Thank you Team eTravelsim

Regional eSIM for Europe - Amazing!

Amazing. I live in Mexico and traveled to Europe, bought a Regional eSIM. I got to use it in Italy, Germany, Greece and Croatia, it worked great in each country. I highly recommend ETravel Sim.

ETravelSim - Travel eSIM 回复2025-08-25

Dear Pablo Franz, We are glad to hear about your experience. Your feedback indicates that our eSIM worked great in each country. Thank you for your recommendation of our services. Team eTravelSIM

Best esim I ve ever used...it works…

Best esim I ve ever used...it works perfect and they provide the best support...well done...

ETravelSim - Travel eSIM 回复2025-08-25

Hi, Thank you so much for your kind words and valuable feedback. We are truly delighted to hear that you found our eSIM to be the best you've ever used. It's incredibly rewarding for us to know that our product works perfectly for you and that our support team was able to provide you with excellent assistance. Thank you Team eTravelSIM

US-number listed as spam and poor coverage.

I chose eTravelsim because of their local US number and competitive pricing, but my experience was disappointing. 1 The setup was complicated and only worked after contacting customer support (who did help me well). 2 The local number I received was clearly problematic: I was called almost daily by spam callers, and the number was even flagged as spam for others, which made communication difficult. 3 Coverage was poor compared to Saily (data-only), which my family members used without issues. Overall: attractive pricing, but due to the spam calls, poor coverage, and difficult setup I cannot recommend this provider.

ETravelSim - Travel eSIM 回复2025-09-08

Dear Dutchonthego, Apologies for the trouble you experience. We shall investigate it with our network partner. Request you to kindly share your order number with us. Team eTravelSIM

perfect since years

Have used their services in the US for years now - never had any problems. eSIM delivered within minutes, perfect coverage, no isssues whatsoever.

ETravelSim - Travel eSIM 回复2025-08-15

Dear Dominik R, Thank you for taking the time to post a 5-star review of our services! We are truly delighted to hear that you have not experienced any problems with our eSIM. Your feedback is greatly appreciated, and we're so glad that our eSIM has provided you with perfect coverage and a seamless experience. Thanks, Team eTravelSIM

Hardly worked

Hardly worked. Got an e sim for Morocco, the internet worked at the airport at the way to the hotel, great! We went to the waterfalls and it was so patchy, we went to the desert and it was non existent, even on the travelling there and back in the coach. We went to the markets today and the internet was non existent! Which was stressful as the markets are so big and needed to navigate back to our coach, luckily we were with a couple that a good working e sim that guided us back. Can’t say I’d use again

ETravelSim - Travel eSIM 回复2025-08-11

Hi Amy Bolton, We are sorry to hear about the problem you faced. Let our team investigate the matter and connect with you for the solution. Team eTravelSIM

The tech support helped me and the esim…

The tech support helped me and the esim started to work.

ETravelSim - Travel eSIM 回复2025-08-11

Dear Milos Krejcik, Thank you for your very kind words regarding the efforts of our team. Our dedicated customer care team strives to put in great effort to resolve all complaints promptly, ensuring a smooth experience for our users. Thank you Team eTravelSIM

Perfect customer service

The customer service always replies as fast as possible, even late at night, when I had questions. And they were very friendly as well. They try everything they can to resolve your issues. eTravelSim has by far the best customer service. Thank you very much 🙌🏼

ETravelSim - Travel eSIM 回复2025-08-11

Thank you for sharing your kind words about our team. We are glad to hear that we always reply as fast as possible, even late at night. Our customer care team puts in great effort to resolve complaints promptly and efficiently. We are delighted that you find eTravelSim has by far the best customer service. Thank you very much for your appreciation. Team eTravelSIM

eTravelSIM supportl

After eTravelSIM support helped, I successfully activated esim cards on 4 phones. Everything works great so far. Thank you again for your kind and really quick response. This is the reason why I choose you. Great work guys. ❤️

ETravelSim - Travel eSIM 回复2025-08-03

Hi Benjamin, Thank you for taking the time to share your review. We are truly delighted to hear that our team was able to assist you successfully with the activation of your eSIMs on your phone. Your positive feedback and appreciation for our team's efforts mean a great deal to us. Thank you Team eTravelSIM

A lot cheaper than roaming outside EU

It's great that you can choose a product providing internet access in both Canada and USA. It's esas to install. Remember, when the phone asks for a PIN code, press 0000. eTravel SIM is a lot cheaper than using your own subscription for roaming outside EU:

ETravelSim - Travel eSIM 回复2025-08-03

Thank you, Tore Tore Christensen! Your kind words regarding our eSIM services are greatly appreciated. It's truly wonderful to hear that you've had such a positive experience with our eSIM, particularly regarding the internet connection quality and its affordability. Happy Travelling !! Team eTravelSIM

This is a super slow and non customer…

This is a super slow and non customer oriented service. Their app won't show if you've any eSim available. I did mine from the website and I got the esim QR code after good one hour. Now that a month has passed for the service I availed, there was no formal intimation about it. Although I recharged my account (again from the website) To my surprise, the same thing happened. Now, they don't respond at all, neither on chats nor on their whatsapp helpline. Moreover, I did a blunder recommending this service to my other friends who are here on trip with me. All of them had to avail other services and they rather bought other ones and also got no response.

ETravelSim - Travel eSIM 回复2025-08-02

Hi, We are sorry to hear about the problem you faced. We would request you to kindly share your order details with us. We will investigate it and connect with you to resolve your complaint. Update: We would request you to kindly send your order number. Thank you, Team eTravelSIM

Sorry for my previous review

Sorry for my previous review. My eSIM is best thing to have when travelling. I’m always connected and able to reach my kids at home. Thanks a lot. Asante sana

ETravelSim - Travel eSIM 回复2025-07-31

Dear Makhishi Marindi, Thank you for posting 5 star rating for our services. We are delighted to hear that you found our eSIM services best in terms of the connectivity. We look forward to continuing to provide you with excellent connectivity for your future travels. Thank you Team eTravelSIM

Stay Stay away! One-time QR code doesn’t work twice – and no help from support I bought an eSIM for Turkey (10 days unlimited data), but it didn’t work – no mobile data, no APN settings, no 4G/5G. I

Stay away! One-time QR code doesn’t work twice – and no help from support I bought an eSIM for Turkey (10 days unlimited data), but it didn’t work – no mobile data, no APN settings, no 4G/5G. I deleted the eSIM to try reinstalling it (as their own instructions suggest), but after that, the activation code was invalid. I contacted support and they just sent me the same useless QR code again. No refund, no solution. Just generic copy-paste replies. Don’t waste your money. Terrible service.

ETravelSim - Travel eSIM 回复2025-07-29

Hi Viktor Wiens, Apologies for the inconvenience caused to you. We have checked your case and found that you had installed eSIM on your phone, and you deleted it. After your email for the new QR, our team has sent a new eSIM to your email so that you can use it. Kindly feel free to contact us if you need any further assistance. Team eTravelSIM

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