ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
Reviewers had a great experience with this company. Customers love how simple it is to set up their travel eSIMs, noting that connection speeds and network coverage are consistently reliable when traveling abroad. Many people find the digital delivery instant and appreciate the helpful guidance when needing a quick connection for their trips.
Some reviewers were not happy with customer support, mentioning that getting a reply via WhatsApp took too long or sometimes went completely unanswered. A few travelers also experienced occasional technical delays or unexpected issues when trying to get their mobile data plans working properly right away.
My husband and I purchased eSIMs for the first time on our trip to the south of France. I had read reviews and selected eTravelSim based on the positive reports. I can highly recommend this company. Not only does the Sim provide the service we need, but their customer response team is fantastic!! They are quick to reply and eager to resolve any issues you might have. I had several questions and the agents were friendly and responsive in addressing each of my queries. This, more than anything, makes them the vendor of choice for me!! Will definitely use again for our next travels. Patricia K.
ETravelSim - Travel eSIM 回复2025-06-21
Dear Patricia!, thank you for sharing your review. We are delighted to know that you had a excellent eSIM experience with us.
It means a lot that you recommend our eSIMs to others and it gives us immense satisfaction that you will be using our services in the future.
Happy travelling!
Thank you,
Team eTravelSIM
Well recommend!!! I have a mistake on buying US Esim when i was on brazil not knowing it wont work on brazil..so i reached out on there whatapp and notify the problem..then they make actions to refund my US Esim...thanks alot team etravelsim🫡🫡🫡
ETravelSim - Travel eSIM 回复2025-06-16
Thank you, Rogelio Rosaldo Jr! Your recommendation means a lot to us.
We are thrilled to receive 5 star rating from you.
Team eTravelSIM
Worked for one day, then stopped working. Support chat wasn't answered.
Update: Returned to connect on the third day after I had found out that the problem was erroneous APN info given in the installation email. Deleting it and letting the network figure it out itself fixed the problem.
ETravelSim - Travel eSIM 回复2025-06-16
Dear Florian G, We are sorry to hear about your experience. Kindly share your order number with so that we can investigate it internally and contact you to provide with the best possible solution.
We look forward to your response.
Thank you,
Team eTravelSIM
The help was great. Problem resolved. I was a little frustrated but not for long. The help eased the frustration. Thank you
ETravelSim - Travel eSIM 回复2025-06-16
Hi Benson Ector, thank you for rating us 5 star. We are glad to hear that your customer care team had attended your request/complaint promptly and the problem was fixed.
Thank you
Team eTravelSIM
I bought 2 Esims for turkey and activated it before travel. On reaching Istanbul, both sim got connected but no internet. May be, it is because my mobile got autoconnected with the network which does not support their esims. If this is the case, they should have informed me to get connected with a specific network manually instead of auto select network.
Anyways, I bought two new eSims from istabul airport as their esims were not working. Subsequently I contacted them and they promised to refund my money.
ETravelSim - Travel eSIM 回复2025-06-10
Dear Hammad Khan, our eSIM connects to our partner network in Turkey automatically, however sometimes the manual network selection/phone restart may need to make the eSIM functional. We had shared the necessary settings points in the eSIM QR code email sent to you.
In case of any problem arises, we have 24*7 customer care team to assist our valued customers.
We appreciate your feedback and looking forward to serve you better on your future trip.
Regards,
Team ETravelSim
Using etravelsim.com not the first time and totally satisfied - quick and logic service, great prices, thank you!
ETravelSim - Travel eSIM 回复2025-06-10
Hi Denis Grigorjev, we are thrilled to know that you were satisfied with our eSIM services.
Thanks for giving 5 star rating.
Regards,
Team ETravelSim
Super helpful.
Fast internet. I made a mistake and they were able to solve my problem
ETravelSim - Travel eSIM 回复2025-06-10
Dear Marwa Parwani, thank you for posting 5 star rating to our services. We are glad to hear that our customer care team had attended your complaint promptly and solved the issue.
Regards,
Team ETravelSim
I had until now 2 great experiences with Etravelsim. In December 2024 in New York and in Mai/June in Italy. So, on my next trip I will make another experience with it on Finland and for sure to any other trip Etravelsim will accompany me!
I just fully recommend this company for your joyful Journey.
ETravelSim - Travel eSIM 回复2025-06-10
Dear Marcia Bueno, We are glad to hear about your experience. Your recommendation is highly appreciated. We would love to serve you with our seamless eSIM services on your future travel to Finland.
Regards,
Team ETravelSim
Quick and straightforward to set up. Worked well for data in Western Turkey, handy to have local calls. Only oddity was some emails wouldn't send, but WhatsApp worked fine.
ETravelSim - Travel eSIM 回复2025-06-10
Dear John Higgie, We are happy to hear that you found our eSIM quick and easy to install. We appreciate your feedback as It will help us to improve our services.
Thanks for 5 star rating.
Regards,
Team ETravelSim
When I travel , its always for a short time , but I need my Data, to communicate , to find location , to do searches etc etc , most provider never have a short period unlimited , untill someone told me about etravelsim, i got a 7 days unlimited Package that worked excellent for me , and i didn't have to top up like in the past .
ETravelSim - Travel eSIM 回复2025-06-07
Dear Roshan Dookie, Thank you so much for posting the review for our services. We are thrilled to hear about your experience with our eSIMs.
Thank you
Team eTravelSIM
When I arrived in Marrakesh I realised I could not use my normal data package s Someone in my group’s recommended ESIM so I went online & followed instructions. All seemed straightforward & not expensive & meant I did not need to worry about using up too much data
ETravelSim - Travel eSIM 回复2025-06-04
Dear Lesley McKinlay, thank you for posting the review for our eSIM services. We are glad to know that you are enjoying the eSIM services on your trip on the go.
We remain at your disposal if you need help from us.
Team eTravelSIM
I purchased an Unlimited data plan from ETravelSim because I expected it to offer the best possible network and speed while traveling. I specifically chose this option because I rely on high-speed internet during my vacation. However, after just one hour of normal use, my connection slowed down so much that even basic websites wouldn’t load properly.
When I contacted customer support, they told me I had used up my daily high-speed limit – something that was never mentioned when I purchased the Unlimited plan. This makes no sense at all and is highly misleading. Unlimited should mean exactly that: no limits.
I would not recommend this service to anyone who needs reliable internet while traveling.
ETravelSim - Travel eSIM 回复2025-06-02
Hi, Apologies for the inconvenience caused. We would request you to kindly share your order number wtih us. We will investigate it and get back to you with the resolution.
Update: We are awaiting the order details from you
Team eTravelSIM
This is the second time I’ve used this app. This 2nd time I had a problem but customer service resolved it easily. Thank you for the efficient service. I highly recommend this sim service
ETravelSim - Travel eSIM 回复2025-06-02
Dear Mayi Lopa, thank you for giving us 5 stars rating. We are glad to hear about your experience and would love to serve you in the future.
Team eTravelSIM
Great prices, great coverage will use them again when traveling
ETravelSim - Travel eSIM 回复2025-06-02
Dear Manjit, thank you for sharing your experience. We are glad to hear about your experience and would love to serve you in the future.
Thanks
Team eTravelSIM
Bought a Unlimited Data Plan for Turkey and the esim is not usable at all. Did some light browsing and it doesn’t load up any websites even after 10 Minutes of loading time. Etravelsim says it’s fair use policy and I don’t have any high speed data anymore which wasn’t stated anywhere on the website except that the plan is unlimited. Customer service is very unprofessional and bad. Also non of the stated carriers does work only Telecom which has bad service
ETravelSim - Travel eSIM 回复2025-06-02
Dear Kursat, At the outset, please accept our apologies for account of the inconvenience caused to you. The unlimited packs are created with the fair usage policy by the network providers. Its written on the product page well.
Thank you
Team eTravelSIM
Been trying all day to get my esim to work, I've used others with no problem but the qr code won't scan properly, I can't activate the esim and the help desk hasn't messaged or emailed me back.
ETravelSim - Travel eSIM 回复2025-05-26
Hi, Apologies for the inconvenience caused. We are looking into and get back to you shorlty.
Thank you
Team eTravelSIM
Terrible experience with eTravelSIM. The internet kept cutting out constantly, making it completely unreliable. On top of that, there's a daily limit of just 4GB, which runs out ridiculously fast — and once it's gone, the connection becomes almost unusable. Definitely not worth the money. I paid for UNLIMITED INTERNET WHILE ON HOLIDAYS, NOT FOR 4GB A DAY. If i was aware of that o would never have purchased from Etravel sim.Would not recommend if you need stable internet while traveling.I wish I did more research before buying Limited 4gb "unlimited " internet.
ETravelSim - Travel eSIM 回复2025-05-26
Dear Paulina, Apologies for the inconvenience caused. Our unlimited plans are created with the fair usage policy and this is written on the product description as well.
Let us check check your case and get back to you.
Team eTravelSIM
Internet did not work, only rarely. When I contacted them they suddenly introduced me to the fact that the data is NOT unlimited but rather 4GB a day which I was not told about whilst I was purchasing, it is a SCAM, and once I asked for a refund they said I can only get refunded what I have not used which makes no sense as it is meant to be 'unlimited’
ETravelSim - Travel eSIM 回复2025-05-26
Dear Suzi, Apologies for the inconvenience caused. Our unlimited plans are created with the fair usage policy and this is written on the product description as well.
Let us check check your case and get back to you.
Team eTravelSIM
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