Event Tickets Center

Hi, Angela. We understand sometimes things happen. As all purchases require multiple actions be performed by users (including, but not limited to, event selection, entering payment details and finalizing the transaction), which can be stopped at any time for any reason, we do not have any way to confirm that the purchase was not made under proper authorization. It is the client's responsibility to ensure they have left any active checkout screens by returning to the ticket selection screen or closing the browser to ensure no accidental processing of orders. The billing information provided on the order (your email address, billing address, and/or phone number) matches what your financial institution has on file for your account. Regardless of the age of the individual who physically finalizes the purchase, it is ultimately the cardholder's responsibility to ensure the privacy and security of their information and is responsible for all charges.

Hi, David. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website. We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you.

Hi, Eric. While we hear you regarding the delivery method, that's not our call to make. There was a note under the seller's notes section of the listing that stated "Mobile Entry Tickets. Must have smart device on hand to enter event. Do not print these tickets." These types of requirements come straight from the team/venue/performer that you are going to see. Your ticket seller cannot waive the smart phone requirement, but please note that any mobile device can be used to access the tickets purchased. If someone else in your party has a mobile device, it can be used to display your tickets and gain entry by simply logging in to your ticketing account.