Event Tickets Center

Hi, Jill. The event is a GA only event - the tickets were described as GA tickets when selecting them and checking out.

Hi, Joseph. Seeing price differences across platforms can be frustrating. Event Tickets Center is a secondary resale marketplace, whereas primary outlets like Ticketmaster distribute original inventory. Prices on our site are set directly by licensed resellers and reflect current market demand, which is why listings can sit above or below face value. Purchasing through our marketplace provides access to sold-out or hard-to-find seats, and every order is backed by our 100% Buyer Guarantee to ensure your tickets are valid and delivered on time.

Hi, Raven. As you said in your review, we have to be able to verify your information to discuss order details and transactions. We're sorry for any inconvenience.

Hi, Lauren. Waiting on a ticket transfer can be stressful, and we hear your frustration with the multi-step delivery process. Because Event Tickets Center operates as a resale marketplace, tickets are owned by verified resellers and delivered through the appropriate ticketing platform.

Hi, Karl. Missing an event you planned to attend is frustrating, and we hear your disappointment. As a secondary ticket platform, we connect buyers with verified sellers to provide a secure marketplace. While sellers work to fulfill every order, unforeseen challenges can occasionally prevent ticket delivery. To protect our buyers in these situations, our 100% Buyer Guarantee ensures you receive a full refund. Because your tickets were not delivered, we have already initiated a complete refund for your purchase. If you have any questions regarding the status of your refund, please reach out to our team at [email protected].

Hi, Kathryn. Some venues now require mobile entry to protect buyers from fraud. As a resale marketplace, ticket prices are set by sellers based on market demand, and our service fees allow us to protect every order with our 100% Buyer Guarantee. Since your order shows the tickets have been transferred, our team can help you locate the original transfer email and guide you through accepting them step-by-step. Please reach out to us directly at [email protected] so we can help you access your tickets.

Hi Destiny. As a team at Event Tickets Center, we want to ensure that your experience with us meets your expectations. Our platform operates as a resale marketplace, which might result in prices above the face value of the tickets. To ensure transparency, this information is prominently displayed at the top of each page on our website. We're genuinely sorry that your recent experience didn't meet your expectations, and for any inconvenience this may have caused you.

Hi! Our team sent instructions on how to access your tickets today around 10:10am - we're sorry for any confusion.

Hi! We're sorry to hear that you're having issues claiming your tickets. Please reach out to us at [email protected] if you need any help seeing your tickets.

Hi, Richard. Event Tickets Center operates as a resale marketplace where prices are set by licensed/registered resellers and reflect market demand, which means prices may be higher or lower than the original box office face value. To help customers make informed decisions, we state our status as a resale marketplace at the top of every page on our website and throughout the checkout process. Our secondary market provides a secure platform for fans to find tickets, backed by our 100% Buyer Guarantee.