ExtremeTerrain.com

Hello Hayden, Thank you for taking the time to share your experience and feedback with ExtremeTerrain. We apologize for the issues you experienced with the tire cover that you recently ordered. We were unable to locate an account with the information shared in your review. If you could email your order information and a copy of your review to [email protected] and we will be happy to review your order and see how we can assist you. Regarding the additional fee for the tire cover, if there is an additional fee associated with the item, it should be noted on the product page, so our customers are aware of the fee. The fee information is located to the right of the product photo. If you have any additional questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

Hello Mike, Thank you for taking the time to share your feedback with ExtremeTerrain. We do work hard to have orders shipped quickly to our customers, and we do apologize that you experienced delays in receiving your order. We value the feedback that we receive from our customers, as your feedback helps us to make changes and improvements to the products and services we offer to our customers. When an order is placed, we do try to have the quickest delivery method selected so that you do not experience these delays. We reviewed your recent orders, and we show that you ordered the following items: 6/29- ordered DV8 Offroad Replacement Ball Joint Kit for Dana 30/44 (07-18 Jeep Wrangler JK), This item shipped the same day and we show it was delivered 7/2. 7/3- ordered Hub Rings; 87mm to 71.50mm (84-01 Jeep Cherokee XJ; 93-26 Jeep Grand Cherokee ZJ, WJ, WK, WK2 & WL; 87-26 Jeep Wrangler YJ, TJ, JK & JL; 20-26 Jeep Gladiator JT) This shows it shipped out on 7/4 and is expected to be delivered 7/8. If you were referring to a different order, please send the order information to [email protected]. Once we receive this information, we will review your order and see why you experienced a delay in receiving your order. If you have any additional questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

Hello Hunter, Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues that you have experienced with your recent order. We would like to review your order and see how we can assist you, but we were unable to locate an order with the information shared in your review. If you could send an email to [email protected] with your order information and a copy of your review, for context. Once we receive this information we will review your order and see how we can resolve this for you. If you have any questions, please contact us and we will be happy to assist you. Thank you, Amy

你好 Robert， 感谢你抽出时间向 ExtremeTerrain 分享你的反馈。对于你在网上购物时遇到的问题，我们深表歉意。 我们本想查看你的订单并看看如何帮助你，但根据你评论中提供的信息，我们无法找到相关订单。如果你能将订单信息和评论副本发送至 [email protected]，我们将不胜感激。收到信息后，我们会查看并了解错误发生的原因，以及如何为你提供帮助。 如有任何疑问或顾虑，请随时联系我们，我们很乐意为你提供帮助。 谢谢， Amy

你好 Daniel， 感谢你抽出时间向 ExtremeTerrain 分享你的反馈。对于你在订单中遇到的问题，我们深表歉意。 我们想查看订单以了解如何帮助你解决这个问题，但根据你评论中提供的信息，我们无法找到相关订单。如果你能将订单信息和评论副本发送至 [email protected]，我们将不胜感激。收到信息后，我们会很乐意看看如何更好地为你提供帮助。 如有任何疑问或顾虑，请随时联系我们，我们很乐意为你提供帮助。 谢谢， Amy