EyeQue

Hello Karah, Thank you for your review! We're pleased that you are happy with your experience. All it takes is a little bit of time, patience, and consistency in testing. Have a great day!

Hello Steve, Thank you for leaving us a review! We're delighted to know that the VisionCheck worked well for you. We appreciate your support, and please feel free to reach out again should any questions arise. Cheers!

Hello Susan! It was our pleasure to assist you! Please feel free to contact us again should any other questions arise.

Thank you for your review! We appreciate it. Have a great day!

Hello Alexander, We appreciate the review! It was a pleasure assisting you, if you need any future assistance, please feel free to reach out again. Have a great weekend!

Hello JMA, We are happy to hear that you are satisfied with the service you received from our support team! Glad we were able to resolve the issue quickly and easily! Please feel free to reach out again if you need any future assistance. Thank you so much for your review!!

Hi William- thank you for your review, we appreciate your support! Please feel free to contact us again with any future questions.

Hello Diane, Thank you for taking the time to write us an updated review. We are glad that you took the time to take multiple tests to ensure a more reliable measurement, and that the end result was a pair of glasses that work wonderfully for you! Please do reach out if there is anything else we can assist you with. Thank you again for your support!

Hello Stephen! Thank you for taking the time to rate us! We're delighted to hear that you are happy with the results.

Hello Chris! Thank you so much for your review! Thank you for sharing your positive experience with EyeQue. Hope that you continue to utilize our devices and receive additional pairs of glasses in the future.

Hello Jon-Paul, Thank you for your review! It is important to us that your measurements are as accurate as we can get them. We're here to help - feel free to reach out again if any other questions arise.

Hi there, Ed! We're sorry to hear you have not been able to use your device yet. I understand its been 2 years, but we did not receive any emails from you expressing any issues with the app or device. One of our support representatives will be reaching out to you separately to provide additional assistance.

Hello there. We're sorry to learn that you were not pleased with our product. We're always happy to work with our customers if they are not satisfied with their purchase - whether its reviewing their results, helping them to refine their measurements, or assisting with a return. Unfortunately, we were not contacted until a month outside of our 30-day return policy. Considering that the device is not defective, our support team would still be happy to provide additional assistance to help refine the results. Please contact our support team at [email protected].

Hi Kathleen! Thank you so much for taking the time to leave us a review! As you have discovered, great results are not necessarily immediate. It may take a bit of time to understand how to test correctly and consistently, but your patience and willingness to generate good results paid off in the end. We're so happy to hear your glasses with your measurements work fantastically! Thank you again for your support!

Hello John! Thank you for your review! We're happy to help wherever we can, even when the hiccup is outside of our control. We appreciate your patience as we tried to straighten it out with the post office. Feel free to contact our support team should you need help with anything else!

Hello Tori, Thank you for your 5 star review! Our support team is always happy to help, please feel free to contact our support team again if you need any future assistance.

Hi Kathryn, We're sorry to hear you've run into some trouble using the VisionCheck. I checked to see if you reached out to our support team to report the issue, but I could not locate any emails. It is possible you may have had the device placed upside down - that is the usual cause for the lines to be placed towards the sides of the screen vs the center. One of our support team representatives will be reaching out to you for more information.

Hello BD, Thank you kindly for your 5 star review! We are happy to hear that the try-on glasses work great for you. All it takes is a little bit of time, patience, and consistency in testing. Have a wonderful day!

Hello Scott, Thank you for your feedback. I see that you are in contact with one of our support agents and they will be able to assist you regarding your concerns.

Hello there and thank you for your review! Considering the different variables that can affect your results (incorrect resolution, positioning, etc) is important to us that your measurements are as accurate as we can get them. We appreciate the opportunity to assist you, and thank you for your support!