Hi Hanny,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your food arriving soggy and having to be discarded due to melted ice, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
C
Chad · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
食物很好吃而且我不用做饭
Factor_ 回复2026-08-06
Hi Chad,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
S
Samuel · 写过 2 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
一切都很棒
一切都很棒！ 我遇到的唯一问题是您的网站在选择膳食和保存方面的问题。
Factor_ 回复2026-08-06
Hi Samuel,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Brian,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your meals not being delivered to your apartment door as instructed, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
E
Elizabeth Thomas · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
我从未收到我的订单
我从未收到我的订单。我希望看到我为从未交付的订单支付的款项得到退款。
Factor_ 回复2026-08-06
Hi Elizabeth,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your order never arriving, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
Hi Cristy,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your recent entrees being overcooked, tough, and lacking flavor, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
C
Connie Tomei · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
简单又美味
食物味道鲜美，自制。
Factor_ 回复2026-08-06
Hi Connie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
A
Anthony Fuentes Jr · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
连蔬菜都便宜...
到目前为止我尝试过的所有东西味道都很棒，但是蔬菜部分太少了。
Factor_ 回复2026-08-06
Hi Anthony,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Kelly,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Jamie,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Citlali,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Stephanie,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
E
Elizabeth Lawrence · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
延迟？？？
好吧，我的订单还是延迟了。我计划在手术恢复后使用这些食物，这样我就不必做饭了。
Factor_ 回复2026-08-05
Hi Elizabeth,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your delayed order, especially when you were relying on these meals during your post-surgery recovery, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
