Factor_

Hi Hungry, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with some of your meals not remaining cold after sitting outside, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Chianti, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving your two boxes and the lack of follow-up, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Shonna, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving an order despite requesting to skip the service and change your meal quantity, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Angelina, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Factor Team

Hi Melanie, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your recent order not arriving on time, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Gene, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your box being delivered to the wrong address, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Ben, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Factor Team

Hi Kristin, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your order arriving late and missing meals, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Marty, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving spicy meals despite requesting otherwise, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi Dusty, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your deliveries consistently arriving a day late and your concerns regarding product quality, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.   In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!   Warm regards, The Factor Team

Hi B, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with being charged for services you did not receive, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Tina, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with a missing delivery and recent ongoing reliability issues, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Kristee, Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you enjoyed our timely deliveries, quality food, and convenient process, while also noting your desire for a wider variety of side options. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Factor Team

Hi Benita, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with a delayed delivery that did not arrive on its scheduled date, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Len, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with declining meal quality and repetitive menu options, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Theodora, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. Warm regards, The Factor Team

Hi Terrance, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with repeated delivery delays, damaged packaging, and melted ice packs, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Ed, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with a limited amount of vegetables in the meals, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team

Hi Courtney, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with auto-selected meal and the inability to modify orders after the deadline, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor! Warm regards, The Factor Team