Hi Beckie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
S
Sondra O · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
喜欢这里的便利,而且饭菜也很美味。
喜欢这里的便利,饭菜也很好。希望有更多没有乳制品和奶酪的选择
Factor_ 回复2026-08-04
Hi Sondra,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
R
Raymond Jacq · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
提供令人满意的膳食
Factor_ 回复2026-08-04
Hi Raymond,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Edward,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your meals starting to taste the same and feeling like there is a lack of menu variety, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
K
Kim-Bryan,TX · 写过 5 条评价 · 已认证 · 体验于 2026-07-15 ·
★★★★★
所有的饭菜味道都相似
所有的饭菜味道都很相似。 没有留下深刻的印象。 将恢复之前的用餐服务。
Factor_ 回复2026-08-04
Hi Kim,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with finding that all the meals tasted similar and feeling unimpressed, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
D
Darrell G Holmes Sr · 写过 4 条评价 · 已认证 · 体验于 2026-02-20 ·
★★★★★
很棒的食物!
食物的质量很好,比例很好,而且准时送达。
Factor_ 回复2026-08-04
Hi Darell,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Mary,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with small vegetable portions, mild spice levels, dry chicken, and our current recycling process, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
Hi Linda,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your meals being delivered to the wrong location repeatedly and ultimately going missing, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Factor!
Warm regards,
The Factor Team
Hi Ione,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Kelli,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
M
Mary Napier · 写过 22 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
送货很准时,司机也很热情…
送货准时,司机很友好,对我的包裹很仔细。
我很喜欢所有的饭菜,并且对每顿饭都写了评论
Factor_ 回复2026-08-05
Hi Mary,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
冷袋漏了,弄得一团糟,需要我清理,包装也湿了。 饭菜是密封的所以没有问题。
I called customer service and had a very long conversation before he was willing to provide any sort of compensation for the mess and inconvenience. 正如我介绍其他人一样,你愿意赠送免费餐食;我期待更多的支持。
Factor_ 回复2026-08-05
Hi Jeanmarie,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Gwendolyn,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Jeannine,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Factor Team
Hi Julianna,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Laura,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team
Hi Jennifer,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Jan,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Factor
Warm regards,
The Factor Team
Hi Liefie,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Factor Team
M
Mark Lombardi · 写过 1 条评价 · 已认证 · 体验于 2026-04-22 ·
★★★★★
很好
还不错,饭菜也很好吃。但多吃猪肉、牛肉和鱼,少吃鸡肉。
Factor_ 回复2026-08-05
Hi Mark,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Factor Team