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fanrek

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190 条评价

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关于 fanrek

数据更新
网站
fanrek.com
分类
活动与娱乐
所在地
中国
状态
待认证
差评回复率
32%(20/62 条)
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商家自述

Fanrek offers best quality cosplay costumes - Movie cosplay, TV / amime / games cosplay costume, accessories, masks, props, makeup, wigs, hoodie, quilt cover ... with affordable price, Any questions please feel free to contact us ~

以上内容由商家自行提供,未经平台核实。

fanrek靠谱吗?

fanrek(fanrek.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 190 条用户评价,属于活动与娱乐分类,口碑一般。评价两极分化:61% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 32% 的差评。数据最后更新于 2026-10-25。

用户怎么说

ordered a pair of the Captain Pike…

ordered a pair of the Captain Pike pants, had questions about sizing and these folks responded within a couple of hours! Turn around time was amazing and I got the item ahead of schedule. Tried Them on and I Kid you not they are the most comfortable pants i own. These folks really know how to go above bar. Very pleased! Will be getting more from them....

Item as described, arrived on time

Purchased a Star Trek jumpsuit, needed it last minute for a convention. I paid extra for 5-7 day shipping, it arrived on time (I think it maybe took 8 days instead of 7? But that's negligible, it's just an estimate afterall). The product I received looked exactly like the photos. So I guess take these reviews with a grain of salt, seems experiences vary.

So far no good

So far no good. Paid extra for express 5-7 day delivery on the 14th of December...and here we are on the 30th and the tracking says it's still in Shanghai. I understand these are busy times but very disappointed in the misleading delivery time and wouldn't have ordered if I knew it would take this long. How long is it going to take? Avoid if you're expecting express postage. I'll update if it ever arrives. Update 20/01/23 Okay, so after ordering express postage on the 14th of December 2022, I checked tracking over and over and it finally said it was delivered on the 10th of January 2023. I followed up with Aramex courier as I still had not received it. They've just replied today and sent me a photo of the package on my doorstep...so, I guess it was stolen? As such I can't comment on the product quality but I can say it's been an entirely disappointing process and will not be buying through Fanrek again. 1. It was not delivered in the time frame specified, despite extra payment for express postage. 2. There was no notification to say it was delivered, no knock on the door, no message, no email, I just happened to check the tracking that said it was delivered. 3. Communication with the company was poor, just told to liaise with the courier, no offer of a refund for even the failed express postage. Steer clear.

fanrek 回复2022-12-30

Dear customer, Really sorry for the delay, can you please contact us? We will definitely solve the problem for you, thank you!

UPDATED Review

UPDATED Review. After posting my last review, the company has agreed to give me a full refund. In general I recommend not using or ordering from a service that will use Yun Express as their shipping partner because they have been delinquent in delivering multiple packages and are the only carriers to do so. I am appreciative that Fanrek eventually realized that their shipping partner was to blame for the delivery not being fulfilled.

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