Fanrek offers best quality cosplay costumes - Movie cosplay, TV / amime / games cosplay costume, accessories, masks, props, makeup, wigs, hoodie, quilt cover ... with affordable price, Any questions please feel free to contact us ~
They advertised a comforter in the ad. So I ordered it for my daughter's bed. And I then got a duvet cover I believe it was. I paid $50 for it. Then they told me they would give me a refund of $20 if I gave them a 5 star review.
fanrek 回复2022-04-05
Dear Customer,
Sorry for the product is not as you expected.
But there is clearly written "Package: Pillowslip+Quilt Cover" in the product description, thank you!
It says I never bought the hoodie and not even a email about my hoodie.
fanrek 回复2022-03-22
Dear Customer,
Really sorry for the delay.
Can you please contact us and send the order number? Don't worry we will solve this problem for you, thank you!
Never using you again!!! Bad service bad everything
fanrek 回复2022-03-17
Dear Customer,
We found that the package has been returned due to the wrong delivery address, can you help to check if your address is correct? Looking forward to your reply!
I have not received my order. It’s is a few days shy of 2 months from placing the order. I expected a long delivery time because it stated 6-26 days on delivery. But this is pretty far outside that realm at this point.
fanrek 回复2022-03-17
Dear Customer,
Really sorry for the delay.
We will immediately contact the logistics provider to verify and reply to you, don't worry we will solve this problem for you, thank you!
Excellent quality of the Uniforms. Very pleased and very satisfied. I would recommend this company to anyone looking for quality Star Trek the original series Uniforms. Thank you and keep up the good work folks.
WORST ONLINE PURCHASING EXPERIENCE EVER! THE PRODUCT WAS A SHELL OF WHAT WE EXPECTED. NO WAY TO RETURN THE PRODUCT, WITHOUT SPENDING MORE TO SHIP THE PRODUCT THAN THE ACTUAL PRODUCT COST! NEVER AGAIN WILL I PURCHASE ANYTHING FROM THESE PEOPLE!
Poorer customer service. They will just take your money and sent you nothing!
They don’t answer my email about my order. Not tracking number or any answers. I file a complaint in PayPal for a refund since they don’t answer nothing. They just stole my money!
I like that I can make it thicker if I wanted t, please less in the summer time. BUT I was kinda expecting it to be thicker like a comforter usually is. There is a zipper so we can buy the stuff to make it thicker. Other than that surprise I was overall happy with the style and everything. Kids love both of them. Happy Kids = Happy Mom :)
They appear as represented. They will work well for our trip to Universal Studios for The Wizarding world. I haven’t wash them yet to see how they hold up. They arrived relatively quickly although I was hoping they would arrive for Christmas.