I purchased 4 round trip tickets from Pittsburgh to Cancun on January 22,2023 from David Hunt at Farebarber. The trip was for July 28, 2023 and it was on Delta. I received confirmation from both David and saw my flights on the Delta App. I was charged $2879 on Jan 26, 2023 by farbarber. Fast forward to a few nights ago .. April 15, 2023, I decided to look on my Delta app at my flights. Used my confirmation # and could not get into the flights. Messaged Delta to see what was going on.. received a message from Micha at Delta stating that my flights had been suspended due to the third party agency I used not paying the airline on time for the flight! What?? So for almost 3 months I thought I had flights for my vacation?!!! I emailed Davies Hunt who did get back to me assured me my flight were there and that I would fly. Ummm.. not according to Delta! David asked for my CC again so they could “rebook” my tickets! No way!!! I have now had several emails, calls to Farebarber, spoke to Alex a manager and Jenny from tickets to get my $ back! I was told via email that taxes and a consolidation fee were not refundeable. Ummm.. what is a consolidation fee?? I I initially agreed on the taxes which would have been around $640. I did not agree to only get back $1881! So they still ended up stealing $1000 from me??? What kind of company does this?? One that is not legit!! I am still going to fight for the $ I gave them that I thought I’m good faith they had used to PAY for my tickets!!!
Do not use this company. It’s been the biggest headache I’ve ever had!! And my summer vacation is off and ruined!!!
I see that after 8 mos this company finally replied. They reached out through email right after I wrote my review.. telling me they will make new reservations.. ummmm.. you didn’t even make the first one. Then I was told I could get some of my $ back if I took my review down! What??! I ended up getting it all back with my credit card company!’
Again.. DO NOT TRUST THIS COMPANY!
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